Reliable, robust, fast and professional service I've been running the newirishart.com website for over 21 years and have had experience with a number of hosting providers but, from the moment I decided to move the website over to MonsterMegs, everything became so much easier. Along with achieving strong performance figures on Google's Lighthouse test (newirishart.com is content heavy, being 98% images) I also found their rapid response to any query to be professional and prompt. New Irish Art has been with MonsterMegs for a few years now and the experience and price is still the best.

We bought a semi-independent server We bought a semi-independent server, but for some reason our site speed was slow like shared hosting, even when there were 20-30 visitors, technically there is no comprehensive help and I think the whole team is 1 person. When you want to close a duplicate service, you can never get a refund, I closed the process with 2 years of bad experience and commercial loss. When you want to get a refund, they stop responding, because they didn't delete my credit cards, they plan to get a payment again after 1 year (no, I won't forget and I will complain to the court) Update: Do not be funny! Because you directly deleted my account and you don't even respond via e-mail.

Great support and fast servers Not the cheapest, but that's not a bad thing. That extra dollar or two will get you outstanding support and fast/reliable servers. I drop a ticket and it's not only in a timely manner, but you get a very detailed and professional response. Whenever an issue or upgrade is coming, they will let you know in advance. My other big likes with MonsterMegs are that they try to stay up to date with the best technology and hardware. I think it was last year that they upgraded their CPU and RAM with very little to no downtime and it didn't raise my bill. Sweet deal I say! I love to stay hosted with a smaller company where they value you as a customer with a little personal touch to it.

I was a buyer of IT services in a past… I was a buyer of IT services in a past life for a big company. I looked at many hosting options to replace GoDaddy who wanted to charge me more for moving from Starlight to Cpanel (like that's my call?) and generally went to hell after Bob Parsons sold it, so I loaded up the truck and moved to MonsterMegs. Never a single regret. You get a very good value, great uptime, great features. However if you are running obscure applications or want handholding, you might want a local expert to augment the support. MM support is responsive but not omnipotent. MM seems to fit with very simple hosting or very experienced clients. Rock solid availability. Softlicious is a mindblowing capability if you've ever had to stand up an application. The technical support response time is very good, but if you are a total noob trying to do advanced things, hire a freelancer to help you.

Strongly recommended! AquarianAudio.com has used Monstermegs semi-dedicated hosting for over ten years and never would I have wanted to leave less than a 5-star review. Most importantly, the server has been reliable with no memorable down time in the last decade. I mean that literally: I'm sure there has been some service disruptions, but I honestly don't remember them. When we need help, support staff is super fast and thorough--even for non-urgent issues. Thank you, Monstermegs, for your hand in growing our business!