Ray Cuki
GBI had very frustrating experiences elsewhere... I had very frustrating experiences with two other hosting services before I found MonsterMegs. They had a plan that fit me well at a reasonable price. I only raised one support ticket, and they helped me resolve that. Everything works great, and the sites are faster than the wind.
Scott Gamboa
GBExcellent service Excellent service, hardware and uptime. I was with my previous service for 4 years and reluctant to change, but needed to because my website load speed was deteriorating on the server side. Before leaving, I ran a test website on another provider, but not happy with service. Then I ran a test side on MonsterMegs for 60 days and found a fantastic service. I requested help twice from tech support and was expecting them to point me to a diy article. Instead, they just went ahead and made to adjustments I needed. The servers are fast. C-panel is typical and easy to use.
Melissa Kornowski
GBThe friendly AND VERY helpful tech… The friendly AND VERY helpful tech support! I LOVE MonsterMegs.
chuck carman
GBI was a buyer of IT services in a past… I was a buyer of IT services in a past life for a big company. I looked at many hosting options to replace GoDaddy who wanted to charge me more for moving from Starlight to Cpanel (like that's my call?) and generally went to hell after Bob Parsons sold it, so I loaded up the truck and moved to MonsterMegs. Never a single regret. You get a very good value, great uptime, great features. However if you are running obscure applications or want handholding, you might want a local expert to augment the support. MM support is responsive but not omnipotent. MM seems to fit with very simple hosting or very experienced clients. Rock solid availability. Softlicious is a mindblowing capability if you've ever had to stand up an application. The technical support response time is very good, but if you are a total noob trying to do advanced things, hire a freelancer to help you.
Laura
GBGreat company and Support staff Great company, support and people. We were with MonsterMegs for 4 years and always had great service and support from their staff. With business growing, we eventually had to move to dedicated hosting platform which was not available at MM.