The friendly AND VERY helpful tech… The friendly AND VERY helpful tech support! I LOVE MonsterMegs.

A friend recommended MonsterMegs to me A friend recommended MonsterMegs to me, and I couldn't be happier. It was incredibly easy to purchase my domains and to set up hosting. I'm really pleased with the amount of storage provided and the number of services. It was especially important to have SQL and PHP support, and that aspect has worked very well for me. The few times I've run into problems, the team at MonsterMegs has been very helpful. I'm really pleased with my elegantlexicon.com domain, and have plans to set up more in the future.

No respect for old clients, new clients beware Should have at least offered a single-cPanel multi-domain option (like Siteground) to legacy clients. I'm currently moving all my domains to Siteground which is a painful process and MonsterMegs is responsible for this pain (even though they like to blame it all on cPanel's pricing changes). New clients, beware: In the future, if MM encounters any trouble that would potentially harm their profits, they will immediately try to balance their profits by tremendously increasing their price (in my case, 300%).

After being a customer of MonsterMegs… After being a customer of MonsterMegs for over 4 years, I made the decision to take my business elsewhere. For what it's worth, I never had any issues with their hosting services, my sites had zero downtime. If you ever reach out to support though and you're considered to be even the slightest inconvenience to their bottom line, know that their willingness to reasonably work with the customer (in this case, a loyal customer of multiple years) goes out the window. This is a competitive space with plenty of great players. I would encourage any customers in need of or in the process of reevaluating their web hosting provider to do their due diligence and weigh out their options; I've weighed mine and I decided to purchase hosting from the provider I purchased my domains from. I am now paying a fraction of the price, receive great customer service, all while retaining excellent uptime metrics.

We bought a semi-independent server We bought a semi-independent server, but for some reason our site speed was slow like shared hosting, even when there were 20-30 visitors, technically there is no comprehensive help and I think the whole team is 1 person. When you want to close a duplicate service, you can never get a refund, I closed the process with 2 years of bad experience and commercial loss. When you want to get a refund, they stop responding, because they didn't delete my credit cards, they plan to get a payment again after 1 year (no, I won't forget and I will complain to the court) Update: Do not be funny! Because you directly deleted my account and you don't even respond via e-mail.