Ed
GBAfter being a customer of MonsterMegs… After being a customer of MonsterMegs for over 4 years, I made the decision to take my business elsewhere. For what it's worth, I never had any issues with their hosting services, my sites had zero downtime. If you ever reach out to support though and you're considered to be even the slightest inconvenience to their bottom line, know that their willingness to reasonably work with the customer (in this case, a loyal customer of multiple years) goes out the window. This is a competitive space with plenty of great players. I would encourage any customers in need of or in the process of reevaluating their web hosting provider to do their due diligence and weigh out their options; I've weighed mine and I decided to purchase hosting from the provider I purchased my domains from. I am now paying a fraction of the price, receive great customer service, all while retaining excellent uptime metrics.
Nikola Čuvardić
RSThe finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!
Christopher Straughn
GBA friend recommended MonsterMegs to me A friend recommended MonsterMegs to me, and I couldn't be happier. It was incredibly easy to purchase my domains and to set up hosting. I'm really pleased with the amount of storage provided and the number of services. It was especially important to have SQL and PHP support, and that aspect has worked very well for me. The few times I've run into problems, the team at MonsterMegs has been very helpful. I'm really pleased with my elegantlexicon.com domain, and have plans to set up more in the future.
Bar U.
TRNo respect for old clients, new clients beware Should have at least offered a single-cPanel multi-domain option (like Siteground) to legacy clients. I'm currently moving all my domains to Siteground which is a painful process and MonsterMegs is responsible for this pain (even though they like to blame it all on cPanel's pricing changes). New clients, beware: In the future, if MM encounters any trouble that would potentially harm their profits, they will immediately try to balance their profits by tremendously increasing their price (in my case, 300%).
nike leo
GBTheir service is very very very bad You should give a reason, instead of just deactivating, I have changed my contact information as requested, but you still blocked my domain directly, is this reasonable?If I used false information, you shouldn't have paid me, why did you take my money and then ban me???