I was a buyer of IT services in a past… I was a buyer of IT services in a past life for a big company. I looked at many hosting options to replace GoDaddy who wanted to charge me more for moving from Starlight to Cpanel (like that's my call?) and generally went to hell after Bob Parsons sold it, so I loaded up the truck and moved to MonsterMegs. Never a single regret. You get a very good value, great uptime, great features. However if you are running obscure applications or want handholding, you might want a local expert to augment the support. MM support is responsive but not omnipotent. MM seems to fit with very simple hosting or very experienced clients. Rock solid availability. Softlicious is a mindblowing capability if you've ever had to stand up an application. The technical support response time is very good, but if you are a total noob trying to do advanced things, hire a freelancer to help you.

Best web hosting found with lots of features After trying different web hosting services, I reach MonsterMegs, and surprisingly it has everything I was looking for. Plans and prices are very convenient, you can start with a monthly basis plan and the change to a yearly plan with an even better price. Totally affordable and worthy of his value. The best features I can found here and totally missing in other web hosting companies are: multiple domain management, automatic SSL certificates, multiple FTP accounts, autoinstallers for the most common apps including Wordpress. Automatic backups, shell access, and much more. The best web hosting I found.

We bought a semi-independent server We bought a semi-independent server, but for some reason our site speed was slow like shared hosting, even when there were 20-30 visitors, technically there is no comprehensive help and I think the whole team is 1 person. When you want to close a duplicate service, you can never get a refund, I closed the process with 2 years of bad experience and commercial loss. When you want to get a refund, they stop responding, because they didn't delete my credit cards, they plan to get a payment again after 1 year (no, I won't forget and I will complain to the court) Update: Do not be funny! Because you directly deleted my account and you don't even respond via e-mail.

Wish ZERO stars was an option! Wish ZERO stars was an option! The most and crazy experience - took my money, personal info and back up then set it all up so I did on my end THEN cancelled ALL - No explanation or response to my various correspondence! RUN FROM THIS MONSTER!!! Worst experience ever! 1 start is generous!

Great support and fast servers Not the cheapest, but that's not a bad thing. That extra dollar or two will get you outstanding support and fast/reliable servers. I drop a ticket and it's not only in a timely manner, but you get a very detailed and professional response. Whenever an issue or upgrade is coming, they will let you know in advance. My other big likes with MonsterMegs are that they try to stay up to date with the best technology and hardware. I think it was last year that they upgraded their CPU and RAM with very little to no downtime and it didn't raise my bill. Sweet deal I say! I love to stay hosted with a smaller company where they value you as a customer with a little personal touch to it.