Their service is very very very bad You should give a reason, instead of just deactivating, I have changed my contact information as requested, but you still blocked my domain directly, is this reasonable?If I used false information, you shouldn't have paid me, why did you take my money and then ban me???

I had very frustrating experiences elsewhere... I had very frustrating experiences with two other hosting services before I found MonsterMegs. They had a plan that fit me well at a reasonable price. I only raised one support ticket, and they helped me resolve that. Everything works great, and the sites are faster than the wind.

I was a buyer of IT services in a past… I was a buyer of IT services in a past life for a big company. I looked at many hosting options to replace GoDaddy who wanted to charge me more for moving from Starlight to Cpanel (like that's my call?) and generally went to hell after Bob Parsons sold it, so I loaded up the truck and moved to MonsterMegs. Never a single regret. You get a very good value, great uptime, great features. However if you are running obscure applications or want handholding, you might want a local expert to augment the support. MM support is responsive but not omnipotent. MM seems to fit with very simple hosting or very experienced clients. Rock solid availability. Softlicious is a mindblowing capability if you've ever had to stand up an application. The technical support response time is very good, but if you are a total noob trying to do advanced things, hire a freelancer to help you.

The finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!

I love Monstermegs Hosting! I am happy to say that Monstermegs has been a great web host. I have not noticed any downtime on my website in the last year, even when they migrated to more powerful servers earlier on in the year. These new servers are crazy fast and keep my website loading really quick. While I haven't submitted many tickets, I have always been very satisfied with their support. I get replies in minutes instead of hours, which is a real bonus.I can see being a customer of theirs for many many years.