The finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!

Wish ZERO stars was an option! Wish ZERO stars was an option! The most and crazy experience - took my money, personal info and back up then set it all up so I did on my end THEN cancelled ALL - No explanation or response to my various correspondence! RUN FROM THIS MONSTER!!! Worst experience ever! 1 start is generous!

No respect for old clients, new clients beware Should have at least offered a single-cPanel multi-domain option (like Siteground) to legacy clients. I'm currently moving all my domains to Siteground which is a painful process and MonsterMegs is responsible for this pain (even though they like to blame it all on cPanel's pricing changes). New clients, beware: In the future, if MM encounters any trouble that would potentially harm their profits, they will immediately try to balance their profits by tremendously increasing their price (in my case, 300%).

Great company and Support staff Great company, support and people. We were with MonsterMegs for 4 years and always had great service and support from their staff. With business growing, we eventually had to move to dedicated hosting platform which was not available at MM.

Excellent service Excellent service, hardware and uptime. I was with my previous service for 4 years and reluctant to change, but needed to because my website load speed was deteriorating on the server side. Before leaving, I ran a test website on another provider, but not happy with service. Then I ran a test side on MonsterMegs for 60 days and found a fantastic service. I requested help twice from tech support and was expecting them to point me to a diy article. Instead, they just went ahead and made to adjustments I needed. The servers are fast. C-panel is typical and easy to use.