The finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!

Wish ZERO stars was an option! Wish ZERO stars was an option! The most and crazy experience - took my money, personal info and back up then set it all up so I did on my end THEN cancelled ALL - No explanation or response to my various correspondence! RUN FROM THIS MONSTER!!! Worst experience ever! 1 start is generous!

After being a customer of MonsterMegs… After being a customer of MonsterMegs for over 4 years, I made the decision to take my business elsewhere. For what it's worth, I never had any issues with their hosting services, my sites had zero downtime. If you ever reach out to support though and you're considered to be even the slightest inconvenience to their bottom line, know that their willingness to reasonably work with the customer (in this case, a loyal customer of multiple years) goes out the window. This is a competitive space with plenty of great players. I would encourage any customers in need of or in the process of reevaluating their web hosting provider to do their due diligence and weigh out their options; I've weighed mine and I decided to purchase hosting from the provider I purchased my domains from. I am now paying a fraction of the price, receive great customer service, all while retaining excellent uptime metrics.

stay away stay away from this unreliable people

Great support and fast servers Not the cheapest, but that's not a bad thing. That extra dollar or two will get you outstanding support and fast/reliable servers. I drop a ticket and it's not only in a timely manner, but you get a very detailed and professional response. Whenever an issue or upgrade is coming, they will let you know in advance. My other big likes with MonsterMegs are that they try to stay up to date with the best technology and hardware. I think it was last year that they upgraded their CPU and RAM with very little to no downtime and it didn't raise my bill. Sweet deal I say! I love to stay hosted with a smaller company where they value you as a customer with a little personal touch to it.