The finest costumer service After many years of good and not so good experience with various hosting providers, my decision to stay with one is based on one thing: costumer service. MonsterMegs is not the cheapest, but is among the most reliable hosting, and their costumer service is where they shine the most. It is very responsive and people are very knowledgeable. I have never left waiting for an answer just to get a generic one. It always feels like I communicate with real people (like friends, if I may say so) who give their best effort to solve a problem. And they know how to solve it in the least needed steps!

I love Monstermegs Hosting! I am happy to say that Monstermegs has been a great web host. I have not noticed any downtime on my website in the last year, even when they migrated to more powerful servers earlier on in the year. These new servers are crazy fast and keep my website loading really quick. While I haven't submitted many tickets, I have always been very satisfied with their support. I get replies in minutes instead of hours, which is a real bonus.I can see being a customer of theirs for many many years.

Wish ZERO stars was an option! Wish ZERO stars was an option! The most and crazy experience - took my money, personal info and back up then set it all up so I did on my end THEN cancelled ALL - No explanation or response to my various correspondence! RUN FROM THIS MONSTER!!! Worst experience ever! 1 start is generous!

We bought a semi-independent server We bought a semi-independent server, but for some reason our site speed was slow like shared hosting, even when there were 20-30 visitors, technically there is no comprehensive help and I think the whole team is 1 person. When you want to close a duplicate service, you can never get a refund, I closed the process with 2 years of bad experience and commercial loss. When you want to get a refund, they stop responding, because they didn't delete my credit cards, they plan to get a payment again after 1 year (no, I won't forget and I will complain to the court) Update: Do not be funny! Because you directly deleted my account and you don't even respond via e-mail.

Great support and fast servers Not the cheapest, but that's not a bad thing. That extra dollar or two will get you outstanding support and fast/reliable servers. I drop a ticket and it's not only in a timely manner, but you get a very detailed and professional response. Whenever an issue or upgrade is coming, they will let you know in advance. My other big likes with MonsterMegs are that they try to stay up to date with the best technology and hardware. I think it was last year that they upgraded their CPU and RAM with very little to no downtime and it didn't raise my bill. Sweet deal I say! I love to stay hosted with a smaller company where they value you as a customer with a little personal touch to it.