I can’t argue about the tutorials I can’t argue about the tutorials, they really have some great tutorials but, if you need any customer support, you can forget about it!!! I had a monthly membership and i cancelled my renewal for the next month 10 days prior to ending of my contract. But instantly i was kicked out of the site and couldn’t log in again so my contract was ended 10 days before which i had already paid. I wrote complains every possible way available on their website but i didn’t get any reply before 1 week, and when i got it, it wad not relevant to my complain at all, i explained everything on my messages but their reply was simply like „we care about our customers please let us know about your problem“ kinda thing. At this moment i got only three days to end my paid contract, i told them again they already wasted 7 days from my paid days so i want rhem to compansate it, you know what they did, gave me access again but also activate the renewal so 3 days later i noticed i paid again for a new month!!!!! I don’t care what kind of tutorials they have but i will never ever fill the pockets of careless people so I’m not going back to them ever again. CreativeLive.com is way more professional then them.

Best content, EVER! I remember buying my first PRO EDU tutorial a couple of years ago, it was Pratik Naik - Beauty & Portrait Retouch and it was amazing. I liked it so much that I decided to try a few others that were listed at the time. I learned about lighting with Chris Knight, about color with Kate Woodman, Fine Art Portraiture with Gemmy Woud-Binnendijk, how to optimize my workflow with Sef McCullough, and much much more. That knowledge not only helped me technically to develop my skills but it also helped me feel more confident in the decisions I make as an artist in every step of my journey and for that, I can't thank them enough. You guys, rock!

Downloading the whole video is painful. I think the course content is excellent but viewing it is a different matter. I expected to get online access via an account but instead you just get to download the videos which if fine but it is so slow. The download speed varies from really slow to quite quick and spikes all the time so your download times are all over the place. I had a lot of network dropouts too so had to go back and start over. Way too long to simply get to view the content. Downloading literally took hours and hours. Just too hard!

Having one of the worst experiences… Having one of the worst experiences ever as a customer., after being a loyal customer for years, Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care., Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution. Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

Virtual photography internship I’m a Pro Plan member, and have been quite happy with the behind the scenes details you get from the teachers. It’s like having a virtual internship.