Having one of the worst experiences… Having one of the worst experiences ever as a customer., after being a loyal customer for years, Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care., Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution. Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

Downloading the whole video is painful. I think the course content is excellent but viewing it is a different matter. I expected to get online access via an account but instead you just get to download the videos which if fine but it is so slow. The download speed varies from really slow to quite quick and spikes all the time so your download times are all over the place. I had a lot of network dropouts too so had to go back and start over. Way too long to simply get to view the content. Downloading literally took hours and hours. Just too hard!

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The community helped me level up PRO-EDU introduced me to a great community! While their tutorials are great for all levels and they even teach you CGI now. The biggest quality of it is their living community and their involvement in this community. I met so many great people, great photographers and also great retouchers and they helpen met level up in both skills and confidence.

On A Whole New Level On another level. There’s not a million tutorials but the ones I’ve watched so far have helped me understand things so much better than I did through other tutorials. BIG Difference. Love it!