Rob WJ
GBHaving one of the worst experiences… Having one of the worst experiences ever as a customer., after being a loyal customer for years, Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care., Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution. Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.
Oytun Güral
ATI can’t argue about the tutorials I can’t argue about the tutorials, they really have some great tutorials but, if you need any customer support, you can forget about it!!! I had a monthly membership and i cancelled my renewal for the next month 10 days prior to ending of my contract. But instantly i was kicked out of the site and couldn’t log in again so my contract was ended 10 days before which i had already paid. I wrote complains every possible way available on their website but i didn’t get any reply before 1 week, and when i got it, it wad not relevant to my complain at all, i explained everything on my messages but their reply was simply like „we care about our customers please let us know about your problem“ kinda thing. At this moment i got only three days to end my paid contract, i told them again they already wasted 7 days from my paid days so i want rhem to compansate it, you know what they did, gave me access again but also activate the renewal so 3 days later i noticed i paid again for a new month!!!!! I don’t care what kind of tutorials they have but i will never ever fill the pockets of careless people so I’m not going back to them ever again. CreativeLive.com is way more professional then them.
Simon Greenwood
NZDownloading the whole video is painful. I think the course content is excellent but viewing it is a different matter. I expected to get online access via an account but instead you just get to download the videos which if fine but it is so slow. The download speed varies from really slow to quite quick and spikes all the time so your download times are all over the place. I had a lot of network dropouts too so had to go back and start over. Way too long to simply get to view the content. Downloading literally took hours and hours. Just too hard!
Justin Rosenberg
GBFull time academic nerd turned full time photographer Having already completed a full round of education in academia and science, when I decided to transition careers to become a full-time professional photographer at 30 years old, I just wasn't in a place in life to go back and enroll in a traditional education system again. PRO EDU and many of the instructors came into my life at exactly the right time. Though such legendary names such as Pratik Naik, Michael Woloszynowicz, Sandro, Earth Oliver, and more, I was able to hone my long time side hobby into a viable full time career. As a former nerd (ok, current nerd still, but that's between us), I love that PRO EDU tutorials are not just about the how, but also the why. I also love that they're taught in a way that I can then translate a skill taught for one specific area into an entirely different genre. Whether casual weekend shooter or professional, PRO EDU has educational content that everyone can benefit from (plus, the podcasts are hilarious!!)
Irina Jomir
NOThe best educational platform out there! I grew as a photographer with PRO EDU during these 6 years of my career. Everything I ever needed to learn how to master my craft is there! It provides creatives with knowledge of most amazing professionals in all photography genres. To me PRO EDU is the first place I turn to when I feel I need to update, try something new, or perhaps they got yet a new educator whose work I look up to. Their content and it's quality is superb! I'd recommend PRO EDU to photographers of any level.