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Having one of the worst experiences… Having one of the worst experiences ever as a customer., after being a loyal customer for years, Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care., Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution. Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

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