I can’t argue about the tutorials I can’t argue about the tutorials, they really have some great tutorials but, if you need any customer support, you can forget about it!!! I had a monthly membership and i cancelled my renewal for the next month 10 days prior to ending of my contract. But instantly i was kicked out of the site and couldn’t log in again so my contract was ended 10 days before which i had already paid. I wrote complains every possible way available on their website but i didn’t get any reply before 1 week, and when i got it, it wad not relevant to my complain at all, i explained everything on my messages but their reply was simply like „we care about our customers please let us know about your problem“ kinda thing. At this moment i got only three days to end my paid contract, i told them again they already wasted 7 days from my paid days so i want rhem to compansate it, you know what they did, gave me access again but also activate the renewal so 3 days later i noticed i paid again for a new month!!!!! I don’t care what kind of tutorials they have but i will never ever fill the pockets of careless people so I’m not going back to them ever again. CreativeLive.com is way more professional then them.

Stay away from this Awful platform targeting photographers but teaching CGI. Support is non existent, to the point if feels like a scam platform. Stay away from this! Edit: the reply to this review is full of lies. Nothing of it has ever happened. That’s crazy.

Having one of the worst experiences… Having one of the worst experiences ever as a customer., after being a loyal customer for years, Customer service is appalling and barely communicate… I have lost a lot of money on their platform but they don’t care., Apart from over charging me for several years whilst simultaneously unable to access the platform., when queried they avoided responding, then finally when they did… just terminated my account with no reason… I explained I wanted to resolve the issue amicably so they closed my account down instead of finding a fair resolution. Uk law is challenging to navigate when it comes to online platforms and legal issues, but we’re working on it.

Canceling subscription is not easy. While the videos are educational, get ready for a fight when you are ready to cancel. I signed up for the 12 month contract. When the 12 months ended, I wanted to cancel my subscription. I encountered a lot of difficulty logging into the billing portion of the subscription. I could easily watch the videos, but couldn’t manage my billing. As it turns out, a separate account was needed to do this. However, in order to actually cancel your subscription, you need to email support, which in of itself is problematic. After going through many emails, and high pressure sales tactics, (We want to offer you a once in a life time low price only available now) I was told my subscription was cancelled and I would not be charged again. Well, this month rolled around and guess who got charged again! Me. I got charged again. It should NOT be this difficult to cancel a subscription. I sent them yet another email, but this definitely warrants a trip to my bank. Update: I did receive a prompt response and they refunded me, assured me there would be no further billing and issued me a free month. I do appreciate the quick service. Some companies intentionally make canceling very difficult, whereas other companies simply have inefficient systems in place. It’s hard to tell which is the case here. Regardless, I’ve never had so much difficulty canceling a subscription and that’s disappointing.

The community helped me level up PRO-EDU introduced me to a great community! While their tutorials are great for all levels and they even teach you CGI now. The biggest quality of it is their living community and their involvement in this community. I met so many great people, great photographers and also great retouchers and they helpen met level up in both skills and confidence.