MeMe
GBMy QNAP failed My QNAP (single RAID) failed, and I couldn't get to the data. I even tried mounting it in a Linux box. I could see the partition, but didn't have any success getting to the data. Even though the disk had Linux partitions, in a last ditch effort I looked to see if there were any Windows apps that might read that type of partition. Of course there were. In just a couple of clicks I had Linux Reader installed on a Windows box, the drive connected by USB, and the partition opened. There was a warning that the RAID was broken, but I was able to access it anyway. Finally I had all my data back. It was so easy to just select the folders and choose Save, using another disk as the destination. Such an easy app to use. Thank you.
Artem Bu
UAI accidentally formatted the wrong… I accidentally formatted the wrong drive and was looking for a way to get my files back. After reading the reviews, I decided to experiment with the trial version of this diskinternals software and was completely impressed by its fast performance and ability to recover all types of files. After thinking about it for a few days, I finally invested in a license - despite the price, I have no regrets! The program is incredibly convenient and effective. I highly recommend this!
Nas
DEno support Bought the software this summer. Some error occurred, so I opened a Ticket. Got only one time a reply (august) since then the support doesn't reply at all. --EDIT 01/25/23-- Hello Support, I'm not Alex.. I'm Bryan! Anyways.. if support would have answered me I on my ticket I didn't have to write this negativ review. And still didn't get a reply on my ticket.. Best regards --EDIT 05/10/23-- still haven't heard anything from support..
Richard Prescott
GBNo response from support and no data recovery! I purchased their RAID Recovery software (6 disk license) on understanding I could request a 'Guided Recovery Service' as per their website (written under 'Download and start recovery' on their RAID recovery product page) . This was duly requested the day I purchased the software on 7th Feb 2023 but they have not responded once to my ticket, despite numerous requests/ticket updates via their support desk. I even resorted to sending them a message via their Facebook page and again I was ignored. I spent 522.98 GBP on this product, which was unable to recover the data (despite the software showing full file/folder listings in the trial mode). I am going to continue to pursue this matter, but in the meantime, please be warned, as based on my own experience, you will get no support whatsoever from this company and may, like me, end up having to hire a professional data recovery specialist to restore your data.
Peter Mariner
AU2 hours later... nothing Downloaded a DiskInternals Partition Recovery trial, ran it on a USB stick that had reverted to RAW. The software ground away for 2 hours and found nothing. I then installed Disk Drill, which found 290 corrupted files.