Absolutely Horrible Not a very good company with quality service or quality workers. Already working on filing a report with the BBB after they wont refund unused time on a Semi_annual plan that sucks. DO NOT USE!

Poor support Poor support. Unlimited plan - however they do actually limit it saying you need to ask for it when you need it - but they dont respond to your tickets asking for more disk space! Would not reccomend.

Pool support Pool support, issue with control panel login, open a ticket but no response.

Bro this stuff is expensive Bro this stuff is expensive You have to pay 8$ for 1.5gb of ram. even ATERNOS HAS MORE RAM. Free hosts often have more ram so why pay 8$ while being able to pay nothing.. the cpu is also really trash. starts lagging at 3 players or simple worldedit commands

Terrible Support and misleading advertising. Constant problems, and very little to no support. No customer warning when approaching their capped "unlimited disk space" so now we have corrupted chunks to fix before moving hosting services. Very little info contained on their site via advertising is correct and instead they refer to their TOS for everything. Shady way of doing business, wish I would have looked into them a bit more before they cost me hours of uneccasary work :/ Update: finally talked to support again. Time to cancel, worse people to do business with. Live Support (Online) Joseph D. Support Agent Joseph D. Hello Tom. How may I help you? Tom Opened a ticket because server is at soft limit on disk space, but have to recorded a response. Already corrupted a bunch I had to fix, please help. Joseph D. Disk space increases can only be handled via support ticket. Tom 3:56 pm All our large data is sql and the server map is right at 18gb atm. Meaning with 20 we hit disk max long before being able to even do a single backup. Been a nightmare to fix so far on my own 3:57 pm We opened one and are experiencing damage to our files because no one is answering the other solution is migration to another service. Its hard to justify remaining in business with a company that cannot be contacted. This is the first time today even this was responsive... Joseph D. I'm sorry you feel that way. You can cancel your service within the client area. Tom So that's it? Joseph D. Yes, that is all you need to do to cancel. Tom As in that is it for you guys helping? Joseph D. We cannot assist you with a disk space increase via chat. If you'd prefer to cancel than wait for a response on your ticket, yes. Tom And there is no logistics between departments to flag them to check the ticket, or you just wont? Joseph D. Tickets are handled in the order of submission. Tom This is by far the worst support for a paid service I have ever seen. I explain that migration is only other solution to help my players and you just tell me to cancel. With no consideration of damage being done to our files while we wait or even an eta? Joseph D. Correct. Tom Thanks we will he cancelling and filing complaints for a full refund with the state ag and bbb. Just wanted to make sure I had exhausted all avenues first. Joseph D. You're welcome. Is there anything else that I can assist you with? Tom You didn't help with anything in the first place lol Read Joseph D. I've provided you with the proper procedures for requesting a disk space increase, as well as canceling. I assume you have no further questions? SEND Powered by LiveChat