The product is excellent From the outset, bhuman.ai has exceeded all my expectations, earning a well-deserved 5-star review. I was on the hunt for a solution that could streamline my email personalization within a custom automation setup. Not only did bhuman.ai meet this need, but it also surprised me with the sheer quality of its video capabilities. Creating personalized avatars or videos felt not just straightforward but also genuinely enjoyable, thanks to an intuitive interface. What truly sets bhuman.ai apart, however, is its exemplary customer service. The assistance I received from one of their team members was nothing short of exceptional. This personalized support, combined with the platform's continual updates and new feature rollouts, showcases their commitment to user satisfaction and ease of use. The video tutorials provided are a testament to their dedication, making complex processes seem simple and accessible. In my time using bhuman.ai, I've been thoroughly impressed by the innovative strides they've made. Their platform not only delivers on its promises but also constantly evolves to better serve its users. For anyone seeking a reliable and forward-thinking AI solution, bhuman.ai is, without a doubt, a top recommendation.

This product is not good. This should be a great product. But it fundamentally doesn't work. I originally gave a 5 star review, but after months of trying to persevere, I've come to the conclusion that it's a great concept, poorly executed. The Zapier + Pabbly integration doesn't work, the connection times out before a video is made. Uploading via CSV doesn't work, you'll get 1-3 successful for every 30-50 uploaded. I've spent so much of my time going to support, and they just pass it onto the developers and I never hear anything again. I have just cancelled my subscription, but I will happily have my mind changed. If one of the team over at Bhuman can reach out to me with the email you have on your system, and fix all of these product problems, I will not only continue my subscription, I'll upgrade it, and look to go to an enterprise plan in the near future. And I will be happy to amend my review accordingly. But I've dedicated too much of my time to making this work, and I really shouldn't have to. Leaving my original review below for transparency: This product is unbelievable. I used to spend 50-60% of my time sending customised videos to prospects... and now it can be done for me, and there is literally 0 difference! That's 30 hours per week that I can now use doing other tasks! Being 100% honest, the UI can be a little glitchy at times, but when the product works this well I can't have too many complaints.

Terrible Software Experience and Non-Responsive Support First and foremost, the functionality of the software was terrible. It was riddled with bugs, glitches, and inconsistencies that made it virtually unusable. Tasks that should have been simple became time-consuming chores, and the promised features were either nonexistent or barely functional. It was clear that the developers had rushed the product to market without proper testing or refinement. Adding insult to injury, bhuman continued to deduct money from my account long after I had canceled my subscription. Despite multiple attempts to contact their support team and resolve the issue, I was met with silence. Emails went unanswered, support tickets languished in limbo, and phone calls led to dead ends. It was as if they had washed their hands of me as soon as they had my money. This whole experience has been nothing short of a nightmare. Not only did bhuman fail to deliver on its promises, but its lack of accountability and customer service made matters even worse. I strongly advise anyone considering this software to look elsewhere. Save yourself the headache and frustration – this is truly the worst experience I've ever had with a software company.