Don't believe them. I ordered their 7 day trial package about October 25th and told them I wouldn't be in town until the 4th of November and not to ship it until then. Girl told me don't worry if it gets there early you'll still have 7 days from the 4th. It apparently arrived on the 31st . only getting 2.6 mobs, same as I already have, I called to cancel on the 10th of November and was told I would have to pay for a full month because I was outside the 7-Day window. She said she would " look into it." I think we all know what's going to happen here. Bottom line, I wouldn't believe anything they told me.

Best Internet Ever I absolutely love this internet, I can take it anywhere with me. I use it at home to work, in the car traveling with the kids and even took it camping! Customer service is the best ever. They are so kind and I love that they really care.

Worse Service ,Horrible Customer Service Fraud After months of slow to no speed service I bought the antennas they said would boost speed,$139 plus wiring and adapters another 50 .speed improved but still spotty and down sometimes causing me to constantly reset.I own my router bought from them for 299. SERVICE I pay for unlimited 119.00 a month .My 5G connection dissapeared several months ago and tech support couldnt help me restore gave me several things to try ,which I did but only able to connect to 2.4G .Called back to ask if there was another fix and they said we will swap router (Again ) then proceeded to cancel my service paid just 7 days ago so I now have nothing ,and when I log into account it shows no active service no payment history and a new bill for 20 dollars. No one answering my numerous messages and now I have no internet and need for work and school ,I will have to find service elsewhere and I'm out all money for equipment bought.I am veteran and a working nurse and they have been rude to me and now messed my life up. They claim veteran owned and operated which is why I chose them but have treated me a fellow veteran horrible.

They use aggregate bandwidth LTE so their internet service is portable Living in a rural location with no internet for over a year was a pain in the neck. I called ATT, T-Mobile and Verizon but they all told me that there was no service availability even though I had service through Verizon. I called local companies and they all told me that they couldn't service me because my property not within the line of sight. I saw an ad on TikTok and was thrilled to see the owner doing speed tests in the forest, out in the desert at the beach and decided to give them a call. It was my best decision. Can't thank them enough for all of their help. The tower was a little over 3 miles and they told me that I could buy a directional antenna from them and told me how to hook it up. I set up the antenna, plugged it in to the modem they sent me and got speeds of 50/mbps down by 15/mbps up. Thanks to these Sailors out in Reno I can now play games while my wife watches Netflix and my kids watch their shows in youtube. Great service for me and my wife who both work and homeschool our kids.

Great Service, Friendly, reliable This is a great group of entrepreneurs who asked all the right questions. They took the time to understand my issues and needs. Definitely cheaper than satellite. You do need cellphone service since the modems read off the cell phone towers. I've had no problems. My modem is 100 ft from my main residence and we still get great reception. Best service I've had since moving to an area where there is no cable and not likely to be any and where satellite service is over priced for minimal gigs ($145 for 30 gigs a month) With ispMint, I have unlimited data and have not had any outages other than when our tower went down due to a lightening strike.