
Janice Scott
GBWorse Service ,Horrible Customer Service Fraud After months of slow to no speed service I bought the antennas they said would boost speed,$139 plus wiring and adapters another 50 .speed improved but still spotty and down sometimes causing me to constantly reset.I own my router bought from them for 299. SERVICE I pay for unlimited 119.00 a month .My 5G connection dissapeared several months ago and tech support couldnt help me restore gave me several things to try ,which I did but only able to connect to 2.4G .Called back to ask if there was another fix and they said we will swap router (Again ) then proceeded to cancel my service paid just 7 days ago so I now have nothing ,and when I log into account it shows no active service no payment history and a new bill for 20 dollars. No one answering my numerous messages and now I have no internet and need for work and school ,I will have to find service elsewhere and I'm out all money for equipment bought.I am veteran and a working nurse and they have been rude to me and now messed my life up. They claim veteran owned and operated which is why I chose them but have treated me a fellow veteran horrible.