Bad Service, Worse Customer Service. **EDIT** Addition to the Argumentative Nature of their Response. Within onboarding, they had a customer service agent get me on board and convince me that Ezoic was a good choice. But when I needed help to adjust the ads that broke the design, it was silent because I am only on "level 1". Also, while the "premium" began with a very slight ROI, it quickly changed after the initial signup. Additional data will show that it was not a positive ROI over time. The whole business model is built on roping you into their service and once you're there, they don't care to assist in any way. The chrome extension just doesn't work. ------------- It seemed to work a bit in the beginning but now my site is broken with poorly placed ads. And they are EVERYWHERE destroying the user experience. Can I just remove certain ad placements? Well, you should be able to through the google chrome extension but whenever I choose to remove a placement from the site I just get a forever loading screen and no action. It does NOT work. Do I make more money from their premium services even though they say it will bring in a higher ROI and pay itself off? Nope Is there a way to contact anyone at the company to help fix the issue? Nope Bad News here. I am actively seeking new alternatives now and you should do the same before thinking about using them.

Ezoic has been a game-changer for my… Ezoic has been a game-changer for my business partner and I, who run a medium-traffic website. We were originally hesitant to put ads on the site. However, Ezoic's flexibility and powerful backend software allowed us to minimize ad intrusiveness while maintaining very good ad revenue. Matthew B. is the Ezoic success manager that got us set up and has continued to support us above and beyond what he is required to. I can't say enough good things about how he's helped us set ads up just how we want them, as well as fast-tracking bug fixes for us.

There was a time when this was a great… There was a time when this was a great alternative to the major players in the advertising field, sadly everything has changed and while I hate to see a business in based in the US fail.. the tactics that were used to try and keep us as a customer was despicable, emails, calls... never stopped begging the company to stay. I give the company 2 stars because honesty I want something to change, because some good people work there, and it's not their fault that the CEO isn't steering the ship.

The onboarding process is a lot better now! I have been using Ezoic for a few years, and things definitely changed a lot. I used to connect all my site by myself and do all the setup. But this time, I was contacted by Juan Pablo Guzman, and he offered to onboard one of my sites. I would say the whole experience is speedy and smooth. Juan explains everything in detail and he's super quick to respond. The site is up and running with Ezoic within a week and has increased my revenue quite a bit. I hope Juan and Ezoic can keep up the good work!

Great support and results I was a bit sceptical when they reached out to me as I was running Adsense for several years. Never change a winning horse I thought. However, I gave it a try with a small site and with running a head-to-head comparison with Adsense via traffic splitting. After two weeks I was convinced and handed over my complete portfolio to Ezoic without any regret. A very special thanks to Nawa and Wiebke from the DACH team who made everything running smooth and gave me guidance and support whenever I needed it.