Kristen Carney
GBQuality Customer Service We've never displayed ads on our sites before and have been working with Ezoic for a couple of weeks to get started. Brannon and Zach have both been proactive and accessible. They promptly resolve any issues and are patient in educating me about ads. The Ezoic dashboard is easy enough to understand. So it's been a pleasant experience so far. I'm not seeing any site speed issues.
Emad Alhottami
SAA ridiculous and complicated system A ridiculous and complicated system They removed the 10,000 views requirement, which is good But after registering, you will be surprised that they impose three stages of testing on you to obtain approval As if we were their slaves, the support section is full of technical complaints I hope to simplify the site procedures, and make it clearer
Ben
GBThere was a time when this was a great… There was a time when this was a great alternative to the major players in the advertising field, sadly everything has changed and while I hate to see a business in based in the US fail.. the tactics that were used to try and keep us as a customer was despicable, emails, calls... never stopped begging the company to stay. I give the company 2 stars because honesty I want something to change, because some good people work there, and it's not their fault that the CEO isn't steering the ship.
Soufiane Tahiri
FRHolly sh***t !! Holly sh***t !!! The mess they caused on my DNS records are INSANE. with no option to revert changes they made.
Tyler Rice
GBBad Service, Worse Customer Service. **EDIT** Addition to the Argumentative Nature of their Response. Within onboarding, they had a customer service agent get me on board and convince me that Ezoic was a good choice. But when I needed help to adjust the ads that broke the design, it was silent because I am only on "level 1". Also, while the "premium" began with a very slight ROI, it quickly changed after the initial signup. Additional data will show that it was not a positive ROI over time. The whole business model is built on roping you into their service and once you're there, they don't care to assist in any way. The chrome extension just doesn't work. ------------- It seemed to work a bit in the beginning but now my site is broken with poorly placed ads. And they are EVERYWHERE destroying the user experience. Can I just remove certain ad placements? Well, you should be able to through the google chrome extension but whenever I choose to remove a placement from the site I just get a forever loading screen and no action. It does NOT work. Do I make more money from their premium services even though they say it will bring in a higher ROI and pay itself off? Nope Is there a way to contact anyone at the company to help fix the issue? Nope Bad News here. I am actively seeking new alternatives now and you should do the same before thinking about using them.