False promises False promises, terrible customer service, sub-par software. Runaway as fast as you can. Lots of promises until you are locked in then it's back burner treatment. Plenty of other software companies that actually do what they say.

I signed up to Sanity Desk 6 months ago… I signed up to Sanity Desk 6 months ago and have worked with 2 wonderful mentors to get my business up and running. I would highly recommend them and and their services. Thank you Anna Tereshchenko for all your help and care.

Very poor service once you are engaged… Very poor service once you are engaged and paying a monthly quote they forget about you. Time passes and you keep spending money hoping to see progress, since you've already invested. They sell you a beautiful framework and they deliver very little.

A lot of “nice talk” and little… A lot of “nice talk” and little information about what the plan offers for my business. Some topics are really good but then comes a lot of talks… and talk…about themselves. I think the focus should be on the client. On the workshops, there are many folks who did not sign for anything and I expected a group that was on the same plan so we could have a discussion about the role of each sanity desk member on that plan and how we could use their abilities to improve our business. Many sanity desk members adore each other and have little work done. I already paid for 3 months and I do not have the content I submitted ready. I spent a lot of my time watching videos and doing homework and I do not believe I will have what is on the agreement. I am sure it was a good experience for those who were thinking about buying something and have a lot of free time. But for those with limited time, it is too much talk and little action. Then comes the war and a request to donate money to help the team evacuate. At this point, you get really worried about the money you already paid and the sanity desk ability to deliver the services. But Sam guaranteed that services would not be disrupted. However, the person working on my business did not evacuate. I knew it was not realistic for her to continue working. But Antonio told me to continue sending the content so she could work on it. Nothing was done and I understand her situation. I asked Antonio to stop the charges on my credit card until the company gets reorganized and I get the pending work done. I think it was a fair request from the customer, but my card was charged again and now I want someone working on my business. I received emails notifying me that another person would be working on my business for now, but every time that I log in, there is nothing completed. If people could stop talking about themselves and could look at the customer situation, they would be able to see that I spent a lot of time going through the workshops, I spent a lot of time doing homework, I am in a contract with monthly charges on my credit card, and I am not receiving what was agreed.

Game-changer for me! I’m extremely happy with my decision to go with SanityDesk. It has the heart of a small business with the team and talent of a large corporation. They continually add new services and improvements and they are extremely responsive to feedback and requests. Thanks, Samuel Cook and team! The StoryMatters structure is what they teach and how they run their own business. I started with the free plan and felt confident to move up to a paid plan. Having my own ‘project manager’ has been the game-changer for me. Thanks, Anna Tereshchenko!