Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

I'm really enjoying Fastmail Setting up a family domain with four users was pretty straight-forward as was importing email from my previous server. The apps work well and features such as snoozing messages, masking (temporary addresses), aliases, etc are really useful. You get lots of storage for the price. If I had any criticism it would be that the UI needs optimisation in places but these are minor niggles, it's still five stars.

Switched from Google, could not be happier I got sick of Google's constant pricing policy changes. Investigated heaps of options and found this FastMail, which has been flawless since day one. The support team answers incredibly quick, and the email is stable. The admin user interface is a pleasure to work with, very happy with this, especially after giving Google the 🥾

happy user! Moved from a self-managed email server to Fastmail 20 years ago. Zero regrets. Best email service. Very happy to pay a reasonable price for a rock solid service with no surprise, and a respect for my privacy. Strong authentication with a hardware key option. I only use for emails, not used their calendar or contact services. For these I still find the Apple apps easier and more intuitive.