Great email service with novel features I have been using Fastmail for such a long time now that I can’t even remember when I first signed up. It must be over a decade, now. It’s a great email service, with some nifty features, on top of the “basics” like notes, file storage, calendar, etc. Lately, they’ve partnered with 1Password to support “masked emails” so that when signing up online you can automatically create an email alias, so if you get lots of spam at that address, you can just disable it. It’s a neat usability enhancement to their email aliases features which I look forward to trying out.

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

Awful company that does not comply with… Awful company that does not comply with data laws - they withhold your data and their support team of Quinn and Tyler try to fob you off when you want to access private information. Had to involve solicitors and they have tried to ignore our solicitors also. Unethical company DO NOT USE or your data will disappear also. Legal Team and Data privacy team do not exist so be warned!!!

More than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.