Happy private and company users for… Happy private and company users for years. Sometimes, you really get what you paid for, I am honestly and genuinely happy with FastMail, their web app (its simplicity and speed), search speed too, their stability and reliability, the multitude of settings, aliases and multiple emails... There's nothing bad I could come up with. As far as I remember, it's also an independent private company (not owned by companies, which is a plus, not a fan of giant companies creeping in and starting to control everything). Really, keep it up as until now. Only good words.

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

Great email service with novel features I have been using Fastmail for such a long time now that I can’t even remember when I first signed up. It must be over a decade, now. It’s a great email service, with some nifty features, on top of the “basics” like notes, file storage, calendar, etc. Lately, they’ve partnered with 1Password to support “masked emails” so that when signing up online you can automatically create an email alias, so if you get lots of spam at that address, you can just disable it. It’s a neat usability enhancement to their email aliases features which I look forward to trying out.

Switched from Google, could not be happier I got sick of Google's constant pricing policy changes. Investigated heaps of options and found this FastMail, which has been flawless since day one. The support team answers incredibly quick, and the email is stable. The admin user interface is a pleasure to work with, very happy with this, especially after giving Google the 🥾

I've used Fastmail for over 3 years I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.