Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

It just works well It just works well. No drama, no uncalled for features, no downtimes, no BS. When I need support, they are helpful and fix stuff. I'm happily paying and not worrying at least about my e-mail (can't say the same about other providers of online services).

Amazing service justifying the price I've been using FastMail Standard plan with my own domain for few months. I'm amazed how the service is working. It is fast, reliable, works great on iOS devices. Webmail interface is great - intuitive, has keyboard shortcuts. I moved mine and my wife's primary email accounts to FastMail and purchased three years plan. When I send tickets to support I receive an answer within 24h. I highly recommend it. I admit it is not cheap, but definately worth the money.

More than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.

Awful company that does not comply with… Awful company that does not comply with data laws - they withhold your data and their support team of Quinn and Tyler try to fob you off when you want to access private information. Had to involve solicitors and they have tried to ignore our solicitors also. Unethical company DO NOT USE or your data will disappear also. Legal Team and Data privacy team do not exist so be warned!!!