Awful company that does not comply with… Awful company that does not comply with data laws - they withhold your data and their support team of Quinn and Tyler try to fob you off when you want to access private information. Had to involve solicitors and they have tried to ignore our solicitors also. Unethical company DO NOT USE or your data will disappear also. Legal Team and Data privacy team do not exist so be warned!!!

Switched from Google, could not be happier I got sick of Google's constant pricing policy changes. Investigated heaps of options and found this FastMail, which has been flawless since day one. The support team answers incredibly quick, and the email is stable. The admin user interface is a pleasure to work with, very happy with this, especially after giving Google the 🥾

The spam filtering is very poor. The spam filtering is very poor, and they make the most absurd suggestions to try and improve it. They want me to create a folder to mark emails as 'non-spam'. What? If I don't move an email from the inbox to the spam folder, shouldn't that be indication enough that it is NOT spam? Speaking of which, I also receive Fastmail newsletters even though I'm opted out. This makes it spam, doesn't it? I will be moving to another provider.

Amazing service justifying the price I've been using FastMail Standard plan with my own domain for few months. I'm amazed how the service is working. It is fast, reliable, works great on iOS devices. Webmail interface is great - intuitive, has keyboard shortcuts. I moved mine and my wife's primary email accounts to FastMail and purchased three years plan. When I send tickets to support I receive an answer within 24h. I highly recommend it. I admit it is not cheap, but definately worth the money.

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).