The spam filtering is very poor. The spam filtering is very poor, and they make the most absurd suggestions to try and improve it. They want me to create a folder to mark emails as 'non-spam'. What? If I don't move an email from the inbox to the spam folder, shouldn't that be indication enough that it is NOT spam? Speaking of which, I also receive Fastmail newsletters even though I'm opted out. This makes it spam, doesn't it? I will be moving to another provider.

I'm really enjoying Fastmail Setting up a family domain with four users was pretty straight-forward as was importing email from my previous server. The apps work well and features such as snoozing messages, masking (temporary addresses), aliases, etc are really useful. You get lots of storage for the price. If I had any criticism it would be that the UI needs optimisation in places but these are minor niggles, it's still five stars.

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

More than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.

happy user! Moved from a self-managed email server to Fastmail 20 years ago. Zero regrets. Best email service. Very happy to pay a reasonable price for a rock solid service with no surprise, and a respect for my privacy. Strong authentication with a hardware key option. I only use for emails, not used their calendar or contact services. For these I still find the Apple apps easier and more intuitive.