More than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.

I've used Fastmail for over 3 years I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.

Happy private and company users for… Happy private and company users for years. Sometimes, you really get what you paid for, I am honestly and genuinely happy with FastMail, their web app (its simplicity and speed), search speed too, their stability and reliability, the multitude of settings, aliases and multiple emails... There's nothing bad I could come up with. As far as I remember, it's also an independent private company (not owned by companies, which is a plus, not a fan of giant companies creeping in and starting to control everything). Really, keep it up as until now. Only good words.

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

Fastmail does not give you a free trial! Fastmail advertises 'Try Us For Free!' promising a 30-day free trial. They take your credit card and information to set up an account. Only then do they tell you there's no free trial, but don't worry--they'll add on a free month in your first year. When I saw what it would cost to add my wife as a second user, I decided it was not for me and closed my account. Did I get a free trial? No. Did I get my money back? No. In the jargon of the Consumer Financial Protection Bureau, this is a 'deceptive practice.' Ordinary people might use a different term.