More than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.

Not good now. I have been using FastMail for few years, Its been perfect, never had a problem, I cannot find anything to criticise it. I have used support a couple of times to query odd emails and they were brilliant. I don't find many of today's products and services without fault, but I can't find fault with FastMail. In my view definitely worth the money. Further to my review. Fastmail update has in my view in 1 respect gone backwards, now requiring entering password numerous times for some actions, I don't mind improvements, but this is a total pain in the backside. Reducing my review to 1 star.

This is top 1 on bad mail providers This is top 1 of bad mail providers. They read everything in your mailbox. And stolen data in your mail if it is important. I don't understand why fastmail can alive today? The app and mail server are bad, often got technical issue.

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

We have been using paid Fastmail for 15… We have been using paid Fastmail for 15 years and free prior. Never in your face. New features are timely and useful. Private. I make use of multi alias emails for various roles. And for spam minimisation whereby when purchasing or subscribing, if any later spam emails to that address I can just delete the alias and create another.