It just works well It just works well. No drama, no uncalled for features, no downtimes, no BS. When I need support, they are helpful and fix stuff. I'm happily paying and not worrying at least about my e-mail (can't say the same about other providers of online services).

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

The spam filtering is very poor. The spam filtering is very poor, and they make the most absurd suggestions to try and improve it. They want me to create a folder to mark emails as 'non-spam'. What? If I don't move an email from the inbox to the spam folder, shouldn't that be indication enough that it is NOT spam? Speaking of which, I also receive Fastmail newsletters even though I'm opted out. This makes it spam, doesn't it? I will be moving to another provider.

Amazing service justifying the price I've been using FastMail Standard plan with my own domain for few months. I'm amazed how the service is working. It is fast, reliable, works great on iOS devices. Webmail interface is great - intuitive, has keyboard shortcuts. I moved mine and my wife's primary email accounts to FastMail and purchased three years plan. When I send tickets to support I receive an answer within 24h. I highly recommend it. I admit it is not cheap, but definately worth the money.

I've used Fastmail for over 3 years I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.