Victor
CAMore than a decade, 0 complaints, perfection. Been a customer for more than a decade, paying customer since 5 years+ (student, so rarely use any premium services). It always works, it's fast, it's not creepy like *mail. There's no service around that has better features than fastmail, and they keep adding good stuff (masked emails). The app is fast, low in resource usage, and just plain reliable. Calendar integration is equally reliable. Support is courteous, fast, and complete (and human). You just can't go wrong with it.
A Hannigan
GBI'm really enjoying Fastmail Setting up a family domain with four users was pretty straight-forward as was importing email from my previous server. The apps work well and features such as snoozing messages, masking (temporary addresses), aliases, etc are really useful. You get lots of storage for the price. If I had any criticism it would be that the UI needs optimisation in places but these are minor niggles, it's still five stars.
Kenny the map
AUWe have been using paid Fastmail for 15… We have been using paid Fastmail for 15 years and free prior. Never in your face. New features are timely and useful. Private. I make use of multi alias emails for various roles. And for spam minimisation whereby when purchasing or subscribing, if any later spam emails to that address I can just delete the alias and create another.
JL
SGhappy user! Moved from a self-managed email server to Fastmail 20 years ago. Zero regrets. Best email service. Very happy to pay a reasonable price for a rock solid service with no surprise, and a respect for my privacy. Strong authentication with a hardware key option. I only use for emails, not used their calendar or contact services. For these I still find the Apple apps easier and more intuitive.
Brian
GBNot good now. I have been using FastMail for few years, Its been perfect, never had a problem, I cannot find anything to criticise it. I have used support a couple of times to query odd emails and they were brilliant. I don't find many of today's products and services without fault, but I can't find fault with FastMail. In my view definitely worth the money. Further to my review. Fastmail update has in my view in 1 respect gone backwards, now requiring entering password numerous times for some actions, I don't mind improvements, but this is a total pain in the backside. Reducing my review to 1 star.