Fastmail

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3.55
Based on 20 Reviews

5

60.00%

4

0.00%

3

5.00%

2

5.00%

1

30.00%
About Fastmail

Fastmail is an independent, employee-owned email provider, offering what we like to call email on your side. For over 20 years, Fastmail has been a leader in email and email privacy. We believe in working for customers as people to be cared for, not products to be exploited. Advertisers are left out, putting people at the center. Fastmail's moving email forward with new internet standards and open-source innovations that power many email services other than our own.

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JB
US

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

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bas
BB

The spam filtering is very poor. The spam filtering is very poor, and they make the most absurd suggestions to try and improve it. They want me to create a folder to mark emails as 'non-spam'. What? If I don't move an email from the inbox to the spam folder, shouldn't that be indication enough that it is NOT spam? Speaking of which, I also receive Fastmail newsletters even though I'm opted out. This makes it spam, doesn't it? I will be moving to another provider.

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Marco Lazzarotto
IT

Working great Working great I moved from Gmail and I am slowly switching to my personal domain. The import of calendar, emails and contacts were super easy. And it can also import emails from gmail automatically to Fastmail. The interface is snappy and supports a ton of keyboard shortcuts to improve productivity. I love masked emails, auto-purging labels, filters/rules and the customization options. You can use my code to get 10% off the first year "u29251136"

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A Hannigan
GB

I'm really enjoying Fastmail Setting up a family domain with four users was pretty straight-forward as was importing email from my previous server. The apps work well and features such as snoozing messages, masking (temporary addresses), aliases, etc are really useful. You get lots of storage for the price. If I had any criticism it would be that the UI needs optimisation in places but these are minor niggles, it's still five stars.

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Shahriar
GB

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

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