I've used Fastmail for over 3 years I've used Fastmail for over 3 years. It's a fairly good service provider, simple to use and with good options. I only use it as a personal service as for business I'd look elsewhere. Having US servers is a definite no no for a start and being based in Australia, a country known for its terrible privacy laws, is a no go either. Not much they can do about it even if they tried, unless they move out of Australia and base their servers in a better privacy trustworthy country.

Working great Working great I moved from Gmail and I am slowly switching to my personal domain. The import of calendar, emails and contacts were super easy. And it can also import emails from gmail automatically to Fastmail. The interface is snappy and supports a ton of keyboard shortcuts to improve productivity. I love masked emails, auto-purging labels, filters/rules and the customization options. You can use my code to get 10% off the first year "u29251136"

Happy private and company users for… Happy private and company users for years. Sometimes, you really get what you paid for, I am honestly and genuinely happy with FastMail, their web app (its simplicity and speed), search speed too, their stability and reliability, the multitude of settings, aliases and multiple emails... There's nothing bad I could come up with. As far as I remember, it's also an independent private company (not owned by companies, which is a plus, not a fan of giant companies creeping in and starting to control everything). Really, keep it up as until now. Only good words.

One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.