One star One star - only because I can't give Zero star rating. Business class email - do me a favour. In what business is it acceptable to raise a support ticket which gets responded to 4 days later with a reply that says the issue needs to be escalated and will take another week? The only telephone number they have is a FAX machine - Come on, REALLY???? Terrible service, Non existent communication and impossible to speak to anyone, anywhere in the world ( I have tried).

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.

This is top 1 on bad mail providers This is top 1 of bad mail providers. They read everything in your mailbox. And stolen data in your mail if it is important. I don't understand why fastmail can alive today? The app and mail server are bad, often got technical issue.

We will not use anything else. We have been using fastmail for our company for a long time now. The entire company's email history was imported so now there is close to 300G of emails. Fastmail has proven invaluable because 1. Very good search of large quantities of emails 2. Shared folders allow excellent collaboration 3. Fast 4. Flawless interfacing with thunderbird, outlook, mobile devices 5. Very cool email alias feature 6. Most economical hosting of large quantities of emails 7. SPAM filtering is very good

Fastmail does not give you a free trial! Fastmail advertises 'Try Us For Free!' promising a 30-day free trial. They take your credit card and information to set up an account. Only then do they tell you there's no free trial, but don't worry--they'll add on a free month in your first year. When I saw what it would cost to add my wife as a second user, I decided it was not for me and closed my account. Did I get a free trial? No. Did I get my money back? No. In the jargon of the Consumer Financial Protection Bureau, this is a 'deceptive practice.' Ordinary people might use a different term.