happy user! Moved from a self-managed email server to Fastmail 20 years ago. Zero regrets. Best email service. Very happy to pay a reasonable price for a rock solid service with no surprise, and a respect for my privacy. Strong authentication with a hardware key option. I only use for emails, not used their calendar or contact services. For these I still find the Apple apps easier and more intuitive.

The spam filtering is very poor. The spam filtering is very poor, and they make the most absurd suggestions to try and improve it. They want me to create a folder to mark emails as 'non-spam'. What? If I don't move an email from the inbox to the spam folder, shouldn't that be indication enough that it is NOT spam? Speaking of which, I also receive Fastmail newsletters even though I'm opted out. This makes it spam, doesn't it? I will be moving to another provider.

Great email service with novel features I have been using Fastmail for such a long time now that I can’t even remember when I first signed up. It must be over a decade, now. It’s a great email service, with some nifty features, on top of the “basics” like notes, file storage, calendar, etc. Lately, they’ve partnered with 1Password to support “masked emails” so that when signing up online you can automatically create an email alias, so if you get lots of spam at that address, you can just disable it. It’s a neat usability enhancement to their email aliases features which I look forward to trying out.

Switched from Google, could not be happier I got sick of Google's constant pricing policy changes. Investigated heaps of options and found this FastMail, which has been flawless since day one. The support team answers incredibly quick, and the email is stable. The admin user interface is a pleasure to work with, very happy with this, especially after giving Google the 🥾

Very happy with Fastmail I've used Fastmail for about two years, using my own domain there. It has worked perfectly for me. For that reason, I happily can't comment on their responsiveness to service requests. I've also had zero problems with spam. I use the iOS app and my desktop, via Thunderbird. In my opinion, the cost is reasonable for the level of service, and the comfort of not wondering what invisible way the provider is building a dossier on me.