Terrible Customer Support Terrible Customer Support. I was a Krisp user for several years. It wasn't perfect, but the product improved over the course of 2021-2023. During this time, I switched jobs and convinced my new team to use Krisp for video recordings and client calls. In June of 2023, I was let go from that company due to an acquisition. My paid account was attached to that email, which I no longer had access to. In Nov of 2023, I received a charge for a yearly subscription from Krisp. I went onto my account and noticed that I only had the free account. I had forgotten about the account attached to my old work account. I reached out on Krisp's platform via the chatbot inquiring about the charge. I was told someone would get back to me. I forgot about it, and a few months went by. I reached out again, and this time, I emailed their support directly. We went back and forth for over a week about my different accounts, with me emailing screenshots of my bank account multiple times, providing all my information and story multiple times, and after a week of over 12 emails, I finally got them to cancel the work account, but they refused to refund any of my money for that charge. Due to this really poor customer service, I have to say I will definitely never be a Krisp customer again.

Massive value for your efficient online meetings. I am using it for several months already and pretty happy of not hearing anymore baby cries or animal sounds on background coming from other people. Now I can focus on conversation, understand the other parties first time(no repetition needed) and save time in shorter meetings. Of course, others also are not bothered from outside noise, if have open window or similar. Thank you very much indeed!

What a stunning background removal app Krisp is powerful as it removes background noises and echo from online meetings. It mutes all background noises on both ends of a conference call. Krisp supports for any headset, microphone and speaker. I have had the best voice quality and low power mode.I haven't sound as if I am under water or distorted. My privacy is kept and productivity optimised. Finally it is completely free.

Life Saver for Online Teaching / Meetings I am a pedagogue and have been teaching online throughout the pandemic. I need to produce quality audio while either going live or recording videos for offline viewing. My pretty much average mic on the laptop is converted to this super audio device through Krisp. The experience is so good that I have ended up recommending Krisp to every single instructor I meet. I have even recommended this to students. Brilliant job by Krisp!

Easy setup, amazing results The setup process is really easy and fast. It makes a huge difference in calls. We used to have a lot of background noise in the office, which often affected our calls and meetings but ever since we started using Krisp, the call quality has increased drastically and the background noise is gone.