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AECalendar Synchronization Issue Our experience with Guesty for our holiday home business over three months has been inconsistent. While it worked well for one property, scaling up caused issues with listing availability synchronization, especially on Airbnb & Booking.com. Customer support's reliance on website articles instead of addressing our concerns directly was disappointing. Overall, not recommended for similar businesses.
MC
GBThere is no customer service at all There is no customer service at all. No phone number, no person you can ever speak to to help. You have to open a ticket and wait several days to hear , even a week sometimes only for them to ask more questions. You will go back and forth for a month to attempt to get anything resolved.
Brandon Drzewicki
GBAbsolutely love it Absolutely love it. Website feature is professional yet simple, we were going to pay over a $1000 to create a website and then pay all the hosting fees this route was ten times cheaper and it integrates with Airbnb. Everything is essential with this software and it’s worth every penny. Smartbnb has two specific features that Yourporter doesn’t that would be nice to see, don’t send the review request message if they have left a review already and the last minute negative review. Yourporter is still more robust and cost effective than smartbnb we love it
Odessia Jackson
GBThis is to be the worst channel…Guest for host suck! This is to be the worst channel management site, first off if you have an emergence U R Fked, there is no live agent to speak to, and apparently, they work for themself because you give a how-to and don't answer back. the platform is so hard to learn, and you have to learn it all on your own half the agent don't reply back to you.
Michelle May
GBRecently Subscribed I recently subscribed to Guesty for Hosts, and I must say it has been a game-changer for my hosting experience. This platform is incredibly easy to use, making it a breeze to manage my short-term rental property.