If I could give them less than 1 stars… If I could give them less than 1 stars , I gladly would . This company is filled with Nincompoops who took a perfectly fine product ( Your porter ) and pushed it to the graveyard. This product is technologically at a level when abacus was evolving , horrible support , unified mailbox and the one thing they should be doing is to manage across channels - they goof up . DO NOT RECCOMEND THESE GUYS AT ALL !!

It is great that guesty link with the… It is great that guesty link with the Schlage lock- this has really made things super easy and is a very helpful feature! The automated messages and communication with my cleaners across platforms has really allowed me to build my str business!

There is no customer service at all There is no customer service at all. No phone number, no person you can ever speak to to help. You have to open a ticket and wait several days to hear , even a week sometimes only for them to ask more questions. You will go back and forth for a month to attempt to get anything resolved.

This is to be the worst channel…Guest for host suck! This is to be the worst channel management site, first off if you have an emergence U R Fked, there is no live agent to speak to, and apparently, they work for themself because you give a how-to and don't answer back. the platform is so hard to learn, and you have to learn it all on your own half the agent don't reply back to you.

Guesty integration does not work with… Guesty integration does not work with VRBO. All of the Guesty settings are correct. I have tried in vain to speak to anyone at Guesty. Their support is non-existent. You can enter a support ticket but they will just give you runaround and never deal with problem. They play hot potato and say someone will get back to you but no one ever does. I paid over $800 for Guesty. I can't wait to switch to HostAway.