Worst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.

Wow wow wow.. Wow wow wow... Honestly, i purchased 2 unlocks at the same time, one from this site and the other from differnent site. Surprisingly, code from unlockauthority came. Great job sticking with your unlock timing.. I would recommend this site to anyone who's looking for unlock sites. Thank u

110% legitimite service, quick and easy! First off, please let me say these guys are 110% legitimite if you're on the fence about using their service. Once payment is made securely through PayPal, it took less then 5 minutes for a tech to reach out to me with instructions via email. This entire process took less then 10 minutes total and worked like a charm. So if you're like me and buy a phone locked and can't get the original owner to unlock it, this is the way to go. Their customer service is so quick to respond I literally have nothing bad to say about these guys. Do all yourselves a favor, buy a phone you love, get it unlocked through Unlockauthority and pop in a pay as you go SIM card cell service provider such as StraightTalk or BoostMobile and save hundreds on your monthly bill!

Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

I was totally Skeptical and nervous I was totally Skeptical and nervous, as well as sick of being ripped off by phone carriers that promise one thing to unlocking your phone after you bought it. Well with my Samsung 6 from SPRINT, I didnt want this again i came to this company bought the product and BAM worked perfectly all this time I waited two years to get it opened when I outright owned the phone. Well UNLOCKAUTHORITY rocks, they did it in a matter of no time... Thanks Unlock Authority, I will always refer you to others.............................