Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

Had a fantastic experience using Unlock … Had a fantastic experience using Unlock Authority. Customer service is unmatched, quick and awesome replies. Even messed my phone up after the process trying to do something on my own, came back on and helped me all the way through. Would use this service again any day! Thank you so much Unlock Authority!!

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

The unlock was resolved within 24 … The unlock was resolved within 24 hours. My phone needed a remote unlock by cable so I had to live chat with a technician. I also was skeptical because of some of the reviews but it was well worth giving them a try. I am very pleased to have my cellphone unlocked. They do close so you have to be patient to get someone during business hours, since I'm in Los Angeles nd they are eastern time. Thank you so much, I will definitely recommend your services!

My experience was great My experience was great! I tried many other companies to get my iPhone unlocked, but it turned out to be either too expensive or just no success with the process ... I was skeptical at first, but decided I had nothing to lose ... within a couple of days my phone was unlocked with no issues at all. Unlock Authority will definitely be one of my first choice for all my unlocking needs in the future.