Tina Reina
GBI was totally Skeptical and nervous I was totally Skeptical and nervous, as well as sick of being ripped off by phone carriers that promise one thing to unlocking your phone after you bought it. Well with my Samsung 6 from SPRINT, I didnt want this again i came to this company bought the product and BAM worked perfectly all this time I waited two years to get it opened when I outright owned the phone. Well UNLOCKAUTHORITY rocks, they did it in a matter of no time... Thanks Unlock Authority, I will always refer you to others.............................
Tom Molineux
GBNo code provided I received email indicating the code for my phone "has been successfully calculated". But the email did not provide the code. Responded to the email asking for the code twice and I still do not have the code. I give them two stars because they were quick to respond to my emails despite not getting the code.
Dawn Turner
GBDo not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.
Tori
GBI was expecting to be disappointed … I was expecting to be disappointed after reading the negative reviews, but I decided to give them a try despite of what I read. The verdict? I couldn't be happier with my decision to use them! The process was simple, and the cost was inexpensive compared to having a brand new Galaxy S8+ that I wouldn't have been able to use without these guys!!!! Thank you, UnlockAuthority!
Hiruma Akane
CABad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.