Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

The unlock was resolved within 24 … The unlock was resolved within 24 hours. My phone needed a remote unlock by cable so I had to live chat with a technician. I also was skeptical because of some of the reviews but it was well worth giving them a try. I am very pleased to have my cellphone unlocked. They do close so you have to be patient to get someone during business hours, since I'm in Los Angeles nd they are eastern time. Thank you so much, I will definitely recommend your services!

If you have a boost phone don't… If you have a boost phone don't bother!!!! Wasted 20 dollars that I can't get back on a code that's impossible to unlock anyway. I returned the phone and then realized I need to post video evidence to prove that the code didn't work?? How exactly could I post video evidence when it's impossible to even access the code entry prompt on this particular phone? I guess it's on me though. I should have done more specific research before choosing a service like this. Google this stuff, people. Don't lose out on 20 bucks like I did. The customer support folks won't even message you back.

I was expecting to be disappointed … I was expecting to be disappointed after reading the negative reviews, but I decided to give them a try despite of what I read. The verdict? I couldn't be happier with my decision to use them! The process was simple, and the cost was inexpensive compared to having a brand new Galaxy S8+ that I wouldn't have been able to use without these guys!!!! Thank you, UnlockAuthority!

Bought an unlock chip arrived quick… Bought an unlock chip arrived quick good instructions, pretty legit.