Do not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.

Bought an unlock chip arrived quick… Bought an unlock chip arrived quick good instructions, pretty legit.

If you have a boost phone don't… If you have a boost phone don't bother!!!! Wasted 20 dollars that I can't get back on a code that's impossible to unlock anyway. I returned the phone and then realized I need to post video evidence to prove that the code didn't work?? How exactly could I post video evidence when it's impossible to even access the code entry prompt on this particular phone? I guess it's on me though. I should have done more specific research before choosing a service like this. Google this stuff, people. Don't lose out on 20 bucks like I did. The customer support folks won't even message you back.

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

Fast Fast, worked the first time, had to change a bunch of network settings to switch from US Cellular to ATT, but all the information was on ATTs troubleshooting site. Thanks for being so helpful :)