Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

Worst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.

110% legitimite service, quick and easy! First off, please let me say these guys are 110% legitimite if you're on the fence about using their service. Once payment is made securely through PayPal, it took less then 5 minutes for a tech to reach out to me with instructions via email. This entire process took less then 10 minutes total and worked like a charm. So if you're like me and buy a phone locked and can't get the original owner to unlock it, this is the way to go. Their customer service is so quick to respond I literally have nothing bad to say about these guys. Do all yourselves a favor, buy a phone you love, get it unlocked through Unlockauthority and pop in a pay as you go SIM card cell service provider such as StraightTalk or BoostMobile and save hundreds on your monthly bill!

Bogus.. Bogus... No code, no response after 10 days. Filed a refund with PayPal. Wrote to them after 3 days and got a mail back said 3 to 5 days. It's been 10 days now and nothing This is what I get... . Order #20306 was placed on January 16, 2019 and is currently Processing error. Code Details Samsung At&t Unlock Codes ValidationError1235751586 ,This IMEI is already available or pending in your Account #354817091406305

Honestly thought I wasted money Honestly thought I wasted money, read the reviews and was skeptical a little bit, made the order at about midnight. Next day around 6 o'clock got the email and it worked as promised. Was very happy to be able to replace my little brothers broke Metro PCS phone with a older verizon phone I had.