Had a fantastic experience using Unlock … Had a fantastic experience using Unlock Authority. Customer service is unmatched, quick and awesome replies. Even messed my phone up after the process trying to do something on my own, came back on and helped me all the way through. Would use this service again any day! Thank you so much Unlock Authority!!

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

Fast Fast, worked the first time, had to change a bunch of network settings to switch from US Cellular to ATT, but all the information was on ATTs troubleshooting site. Thanks for being so helpful :)

Bought an unlock chip arrived quick… Bought an unlock chip arrived quick good instructions, pretty legit.

No code provided I received email indicating the code for my phone "has been successfully calculated". But the email did not provide the code. Responded to the email asking for the code twice and I still do not have the code. I give them two stars because they were quick to respond to my emails despite not getting the code.