Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

I was expecting to be disappointed … I was expecting to be disappointed after reading the negative reviews, but I decided to give them a try despite of what I read. The verdict? I couldn't be happier with my decision to use them! The process was simple, and the cost was inexpensive compared to having a brand new Galaxy S8+ that I wouldn't have been able to use without these guys!!!! Thank you, UnlockAuthority!

The unlock was resolved within 24 … The unlock was resolved within 24 hours. My phone needed a remote unlock by cable so I had to live chat with a technician. I also was skeptical because of some of the reviews but it was well worth giving them a try. I am very pleased to have my cellphone unlocked. They do close so you have to be patient to get someone during business hours, since I'm in Los Angeles nd they are eastern time. Thank you so much, I will definitely recommend your services!

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

Fast Fast, worked the first time, had to change a bunch of network settings to switch from US Cellular to ATT, but all the information was on ATTs troubleshooting site. Thanks for being so helpful :)