Had a fantastic experience using Unlock … Had a fantastic experience using Unlock Authority. Customer service is unmatched, quick and awesome replies. Even messed my phone up after the process trying to do something on my own, came back on and helped me all the way through. Would use this service again any day! Thank you so much Unlock Authority!!

After paying it said I'd have my code… After paying it said I'd have my code in 30 to 45 minutes at most 24 hours it's going on 72 hours and nothing yet. I have sent several messages to their support and no answer. This is a scam and I am contacting my states attorney generals office and filing a class action lawsuit. I will also be filing a complaint with PayPal. Hoping to stop their ability to utilize them anymore to steal money.

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

The unlock was resolved within 24 … The unlock was resolved within 24 hours. My phone needed a remote unlock by cable so I had to live chat with a technician. I also was skeptical because of some of the reviews but it was well worth giving them a try. I am very pleased to have my cellphone unlocked. They do close so you have to be patient to get someone during business hours, since I'm in Los Angeles nd they are eastern time. Thank you so much, I will definitely recommend your services!

Honestly thought I wasted money Honestly thought I wasted money, read the reviews and was skeptical a little bit, made the order at about midnight. Next day around 6 o'clock got the email and it worked as promised. Was very happy to be able to replace my little brothers broke Metro PCS phone with a older verizon phone I had.