Honestly thought I wasted money Honestly thought I wasted money, read the reviews and was skeptical a little bit, made the order at about midnight. Next day around 6 o'clock got the email and it worked as promised. Was very happy to be able to replace my little brothers broke Metro PCS phone with a older verizon phone I had.

110% legitimite service, quick and easy! First off, please let me say these guys are 110% legitimite if you're on the fence about using their service. Once payment is made securely through PayPal, it took less then 5 minutes for a tech to reach out to me with instructions via email. This entire process took less then 10 minutes total and worked like a charm. So if you're like me and buy a phone locked and can't get the original owner to unlock it, this is the way to go. Their customer service is so quick to respond I literally have nothing bad to say about these guys. Do all yourselves a favor, buy a phone you love, get it unlocked through Unlockauthority and pop in a pay as you go SIM card cell service provider such as StraightTalk or BoostMobile and save hundreds on your monthly bill!

Worst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.

Do not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.

I was totally Skeptical and nervous I was totally Skeptical and nervous, as well as sick of being ripped off by phone carriers that promise one thing to unlocking your phone after you bought it. Well with my Samsung 6 from SPRINT, I didnt want this again i came to this company bought the product and BAM worked perfectly all this time I waited two years to get it opened when I outright owned the phone. Well UNLOCKAUTHORITY rocks, they did it in a matter of no time... Thanks Unlock Authority, I will always refer you to others.............................