110% legitimite service, quick and easy! First off, please let me say these guys are 110% legitimite if you're on the fence about using their service. Once payment is made securely through PayPal, it took less then 5 minutes for a tech to reach out to me with instructions via email. This entire process took less then 10 minutes total and worked like a charm. So if you're like me and buy a phone locked and can't get the original owner to unlock it, this is the way to go. Their customer service is so quick to respond I literally have nothing bad to say about these guys. Do all yourselves a favor, buy a phone you love, get it unlocked through Unlockauthority and pop in a pay as you go SIM card cell service provider such as StraightTalk or BoostMobile and save hundreds on your monthly bill!

Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

Worst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.

"GsmPay Trading Company Ltd" is high… "GsmPay Trading Company Ltd" is high class cheater! If you guys invest single dollar nothing will get refund from this person. This person original location from Bangladesh and Use Chinese Phone number for whatsapp, +8613926070786, and use Google voice +17025826279 for ebay classified ads locations Nevada, Las Vegas. Now he started another business SAMKEY selling from different mail address. Last week I called to ebay and explain about this person cheating when again post as classified ads in ebay as “solutions_imei” as ads. “iCloud Removal for iPhone 7 & UP Worldwide Official Service LOST/CLEAN SUPPORTED”