No code provided I received email indicating the code for my phone "has been successfully calculated". But the email did not provide the code. Responded to the email asking for the code twice and I still do not have the code. I give them two stars because they were quick to respond to my emails despite not getting the code.

The unlock was resolved within 24 … The unlock was resolved within 24 hours. My phone needed a remote unlock by cable so I had to live chat with a technician. I also was skeptical because of some of the reviews but it was well worth giving them a try. I am very pleased to have my cellphone unlocked. They do close so you have to be patient to get someone during business hours, since I'm in Los Angeles nd they are eastern time. Thank you so much, I will definitely recommend your services!

Waiting weeks Its been over 2 weeks since I placed my order, order went in on a Wednesday I was quoted 1-48hrs , I emailed Saturday inquiring on the status kf my order and rwcieved an email Monday from Shades saying they didn't process orders over the weekend, I waited 2 more days tried calling again, then emailed again and received a return email the following day saying it qould be ready the next...still waiting...calling the service number is pointless as it goes to voicemail directly but the mailbox ia full so you can't leave a message...you're left with only emails to communicate and you're forced to wait days for a response that way....I requested a refunds...we'll see how long that takes

Do not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.

Wow! Wow!! Just Wow... Thank you so so much i had tried 3 other unlocking companies (should have skipped all the headaches and came to UNLOCKINAUTHORITY.COM first) and none of them could unlock my lg stylo 4 with metro pc till you guys i will absolutely tell all my friends and family and will use you and only you with any and all of my unlocking phone needs, thanks again for making this a awesome experience! Boo Hollenbeck