Annabella Smashey
GBWorst company ever. Customer service is a joke. Made my purchase December 14th tried to unlock my phone with multiple techs, they all weren't helpful, the code didn't even work, etc. I contacted customer service multiple times and it's a cat and mouse game with when they feel like answering. I've given my email, phone number, and order number. It's been almost 2 months, I spent $20 at my phone company store to try to get the phone to work, $50 for a code that didn't even work, and now I'm frustrated it's been this long. This "company" Is a joke and I will make sure no one I know will do business with them ever again.
Tom Molineux
GBNo code provided I received email indicating the code for my phone "has been successfully calculated". But the email did not provide the code. Responded to the email asking for the code twice and I still do not have the code. I give them two stars because they were quick to respond to my emails despite not getting the code.
Delsang W Lee
JMMy experience was great My experience was great! I tried many other companies to get my iPhone unlocked, but it turned out to be either too expensive or just no success with the process ... I was skeptical at first, but decided I had nothing to lose ... within a couple of days my phone was unlocked with no issues at all. Unlock Authority will definitely be one of my first choice for all my unlocking needs in the future.
Dawn Turner
GBDo not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.
Tanner Atkinson
GBFast Fast, worked the first time, had to change a bunch of network settings to switch from US Cellular to ATT, but all the information was on ATTs troubleshooting site. Thanks for being so helpful :)