Bad communication and service. Bad communication and service. The processing time is said to be done in a day's work but it's been the 3rd day since my purchase already and they haven't started yet. The communication is significantly worse compared to what they tout on their website. I've followed their instructions and nothing has really happened. It's an amazingly bad customer service that I've seen in my whole life.

Do not expect a refund if they cant unlock your phone Initially I had no problem with Unlockauthority. They responded very fast with a code and directions. The tech support was very friendly nut was unable to unlock my phone. The tech support advised me I would be receiving a refund within 1-2 hours and it had now been a month and I haven't recieved anything. I have e-mailed multiple times and the only reply I get back is " please be patient ". Well they had no problem taking the money out of my account quickly but they are not willing to give a refund.

After paying it said I'd have my code… After paying it said I'd have my code in 30 to 45 minutes at most 24 hours it's going on 72 hours and nothing yet. I have sent several messages to their support and no answer. This is a scam and I am contacting my states attorney generals office and filing a class action lawsuit. I will also be filing a complaint with PayPal. Hoping to stop their ability to utilize them anymore to steal money.

Bought an unlock chip arrived quick… Bought an unlock chip arrived quick good instructions, pretty legit.

Bogus.. Bogus... No code, no response after 10 days. Filed a refund with PayPal. Wrote to them after 3 days and got a mail back said 3 to 5 days. It's been 10 days now and nothing This is what I get... . Order #20306 was placed on January 16, 2019 and is currently Processing error. Code Details Samsung At&t Unlock Codes ValidationError1235751586 ,This IMEI is already available or pending in your Account #354817091406305