Darryl
GBUnwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.
Baked Jesus
GBThanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed
createyour YTACC
DEShame on you At first I thought wow awesome! I earned points that I could also cash out. Then I made an account on another site that looked like a competitor to compare. I was able to create an account with the same google account and bang I got banned. When you ask support, you only get an automatically generated answer that you should have violated guidelines. I made a new account on a different device. Well, you still get a bad rating.
Laura Reed
GBDon't use this crap website Don't use this crap website, they ban you for nothing. "Thank you for your message. After careful consideration and further review of your account activity, we found that you account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account." Bullsh*t.
tsuhna
FINo payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv