Issue Resolved I contacted Support @ Hideout TV to notify them that no videos were showing. I received an email response that same day informing me that the problem was corrected, but if I had any addition issues to respond to their email. Quick & efficient support system deserving a 5* review.

Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion

Rewards unavailable Rewards became unavailable. Although it took a few weeks, my ability to earn rewards was reinstated. Not very happy about those weeks of not earning anything, but grateful for the support to get back to watching and earning.

Unwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.

Another crap scam company that deserves… Another crap scam company that deserves no stars at all. I've been locked out of my account for weeks now, for no valid or understandable reason. Despite raising several tickets there has been nothing from them except a pointless automated response. There is no point in trying to contact "customer service" because there is absolutely none. They are basically mining YOUR data to resell for their profits. Avoid them at all costs.