Thanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed

No payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv

Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion

Terrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.

Shame on you At first I thought wow awesome! I earned points that I could also cash out. Then I made an account on another site that looked like a competitor to compare. I was able to create an account with the same google account and bang I got banned. When you ask support, you only get an automatically generated answer that you should have violated guidelines. I made a new account on a different device. Well, you still get a bad rating.