Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion

I encountered a blatantly obvious scam. I encountered a blatantly obvious scam. After completing legitimate tasks on the website, I found myself banned the following day. Despite not using a VPN, I was given no explanation. Upon reaching out to support, I was met with extreme unprofessionalism and rudeness. Their responses consisted of repetitive and incomplete answers, ultimately leading to frustration: "After careful consideration and further review of your account activity, we found that your account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account. Lootup.me Compliance Team" I work in the field, so I'm sure they have 0 reason to do that.

Terrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.

Hideout is so much fun! Hideout is an awesome website for creators and viewers alike! I have been posting and watching content for months now and have seen hideout constantly improve. At this point I enjoy it more than YouTube! Fun website with an awesome support team!

Thanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed