I see all the bad reviews here and I… I see all the bad reviews here and I don't doubt many people get wrongly banned, just like so many sites. I've had good experience so far, support replied to my ticket and solved my problems I had. Payouts have been reliable and fast. I'd suggest, as with all sites who are plagued by botters and other cheaters, withdraw as soon as you are able, never leave much in there. And when/if you eventually fall foul of their imperfect security, direct most of your bad wishes upon the parasites who made such security systems necessary.

Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion

Responsive customer service Responsive customer service. My ip address was blocked erroneously by the system but was promptly restored by its support. Honesty is the best policy! Just observe all the do's and don'ts of the site and you'll never go wrong. Highly recommended!

I encountered a blatantly obvious scam. I encountered a blatantly obvious scam. After completing legitimate tasks on the website, I found myself banned the following day. Despite not using a VPN, I was given no explanation. Upon reaching out to support, I was met with extreme unprofessionalism and rudeness. Their responses consisted of repetitive and incomplete answers, ultimately leading to frustration: "After careful consideration and further review of your account activity, we found that your account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account. Lootup.me Compliance Team" I work in the field, so I'm sure they have 0 reason to do that.

Rewards unavailable Rewards became unavailable. Although it took a few weeks, my ability to earn rewards was reinstated. Not very happy about those weeks of not earning anything, but grateful for the support to get back to watching and earning.