customer
GBTerrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.
Baked Jesus
GBThanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed
Emi Mi
ITIt doesn't seem to work at all I tried this platform for several days in a row, but it doesn't seem to work: zero points, even though some ads appeared on the screen. I was active, put likes and comments to every video for some hours, but still zero points. I have looked around for comments of other people who may had similar or different experiences, and it seems that it's quite a common issue. Probably this platform doesn't work at all, or maybe it used to work some time ago but now it clearly doesn't do what it is expected to do. This will result in people abandoning it.
Darryl
GBUnwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.
tsuhna
FINo payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv