Elizabeth Arraiz
GBIssue Resolved I contacted Support @ Hideout TV to notify them that no videos were showing. I received an email response that same day informing me that the problem was corrected, but if I had any addition issues to respond to their email. Quick & efficient support system deserving a 5* review.
Bryan
GBReally works! Great experience for over a year. Not sure why there are so many bad reviews, probably a lot of people getting banned from multiple accounts or VPNs. But my experience has been great for the past year or so. I linked my GameTame account and all the videos I watch on Hideout really add up, I've probably redeemed like 5 or so Steam Cards by now. I'm leaving this review now because the site was down for a bit and I thought I was having an issue with my account, but I reached out to customer service and they very quickly cleared up the confusion letting me know it was just a temporary outage. Big thank you to the team at HideoutTV!
Darryl
GBUnwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.
tsuhna
FINo payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv
Baked Jesus
GBThanks to the support team it did take⦠Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed