Thanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed

Unwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.

Don't use this crap website Don't use this crap website, they ban you for nothing. "Thank you for your message. After careful consideration and further review of your account activity, we found that you account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account." Bullsh*t.

I see all the bad reviews here and I… I see all the bad reviews here and I don't doubt many people get wrongly banned, just like so many sites. I've had good experience so far, support replied to my ticket and solved my problems I had. Payouts have been reliable and fast. I'd suggest, as with all sites who are plagued by botters and other cheaters, withdraw as soon as you are able, never leave much in there. And when/if you eventually fall foul of their imperfect security, direct most of your bad wishes upon the parasites who made such security systems necessary.

Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion