customer
GBTerrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.
createyour YTACC
DEShame on you At first I thought wow awesome! I earned points that I could also cash out. Then I made an account on another site that looked like a competitor to compare. I was able to create an account with the same google account and bang I got banned. When you ask support, you only get an automatically generated answer that you should have violated guidelines. I made a new account on a different device. Well, you still get a bad rating.
Darryl
GBUnwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.
Chuck Jones
GBComplete scam Complete scam. Their support site is deleted and they do not respond on any social media. They effectively stole $150 from me and a housemate when our accounts suddenly were blocked on the same day we tried to redeem for gift cards.
Bryan
GBReally works! Great experience for over a year. Not sure why there are so many bad reviews, probably a lot of people getting banned from multiple accounts or VPNs. But my experience has been great for the past year or so. I linked my GameTame account and all the videos I watch on Hideout really add up, I've probably redeemed like 5 or so Steam Cards by now. I'm leaving this review now because the site was down for a bit and I thought I was having an issue with my account, but I reached out to customer service and they very quickly cleared up the confusion letting me know it was just a temporary outage. Big thank you to the team at HideoutTV!