No payout and no support I started a withdrawal to a linked site to cash out my earnings, my earnings never arrived nor were they refunded into my account even after I opened a support ticket, today, four months and a week later, Hideout.tv emailed me asking me to rate the "support I received", so here's my rating: one star because this site won't allow me to give them a zero, first they stopped paying out to Freecash over a year ago and now they refuse to pay out to faucetify & ignore support tickets, it seems they aim to ONLY pay out to lootup which, surprise! Is run by the same people as hideout.tv

Issue Resolved I contacted Support @ Hideout TV to notify them that no videos were showing. I received an email response that same day informing me that the problem was corrected, but if I had any addition issues to respond to their email. Quick & efficient support system deserving a 5* review.

Unwarranted Suspension I've been using Hideout TV for several years now and have seen that the compensation has varied, but overall seems to have decreased. Recently, I went to sign into my account and received a window indicating that my account had been temporarily suspended. No explanation to why but a email address: support at hideoutcares dot zendesk dot com to contact for further assistance. I sent an email to this address explaining that my account has been suspended in error. I never got a response to my email, so I followed up and found out that Zendesk is a third party customer service company that no longer services Hideout TV. So now I have to contact Hideout TV directly and there is no information as far as direct customer support for Hideout TV. This is ridiculous. I would like my account reinstated so that I can cash out my points.

Poor experience I’ve been using the platform for 3months and never had a issue with earning points until the past week. I’ve contacted customer services and had been told to check back in a day or 2 and ads should reappear. Still nothing. On the Facebook page it seems that everyone who lives in the UK are experiencing the same problem and receiving poor customer service and communications from Hideout.tv. Points earned by completing offers take a while to appear in your balance too. When withdrawing the points over a certain amount they need to be approved but this doesn’t happen within the 24hr time limit as displayed on the website at the time of conversion

Shame on you At first I thought wow awesome! I earned points that I could also cash out. Then I made an account on another site that looked like a competitor to compare. I was able to create an account with the same google account and bang I got banned. When you ask support, you only get an automatically generated answer that you should have violated guidelines. I made a new account on a different device. Well, you still get a bad rating.