Rewards unavailable Rewards became unavailable. Although it took a few weeks, my ability to earn rewards was reinstated. Not very happy about those weeks of not earning anything, but grateful for the support to get back to watching and earning.

Terrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.

Another crap scam company that deserves… Another crap scam company that deserves no stars at all. I've been locked out of my account for weeks now, for no valid or understandable reason. Despite raising several tickets there has been nothing from them except a pointless automated response. There is no point in trying to contact "customer service" because there is absolutely none. They are basically mining YOUR data to resell for their profits. Avoid them at all costs.

I encountered a blatantly obvious scam. I encountered a blatantly obvious scam. After completing legitimate tasks on the website, I found myself banned the following day. Despite not using a VPN, I was given no explanation. Upon reaching out to support, I was met with extreme unprofessionalism and rudeness. Their responses consisted of repetitive and incomplete answers, ultimately leading to frustration: "After careful consideration and further review of your account activity, we found that your account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account. Lootup.me Compliance Team" I work in the field, so I'm sure they have 0 reason to do that.

Complete scam Complete scam. Their support site is deleted and they do not respond on any social media. They effectively stole $150 from me and a housemate when our accounts suddenly were blocked on the same day we tried to redeem for gift cards.