Elizabeth Arraiz
GBIssue Resolved I contacted Support @ Hideout TV to notify them that no videos were showing. I received an email response that same day informing me that the problem was corrected, but if I had any addition issues to respond to their email. Quick & efficient support system deserving a 5* review.
customer
GBTerrible customer support Terrible customer support. I managed to transfer around 5000 points to my Freeward account in about a week. Then tried transferring 2500 points and waited 6 days. In that 6 days I did a load of tasks and offers and accumulated another 6800points. Now hideout tv have suspended my account as they believe I’m using a fake email address.
joeven ante
GBResponsive customer service Responsive customer service. My ip address was blocked erroneously by the system but was promptly restored by its support. Honesty is the best policy! Just observe all the do's and don'ts of the site and you'll never go wrong. Highly recommended!
Geo Kuadrigia
ROI encountered a blatantly obvious scam. I encountered a blatantly obvious scam. After completing legitimate tasks on the website, I found myself banned the following day. Despite not using a VPN, I was given no explanation. Upon reaching out to support, I was met with extreme unprofessionalism and rudeness. Their responses consisted of repetitive and incomplete answers, ultimately leading to frustration: "After careful consideration and further review of your account activity, we found that your account is in breach of our terms and best practices. Unfortunately at this time, we are not able to reinstate your account. Lootup.me Compliance Team" I work in the field, so I'm sure they have 0 reason to do that.
Baked Jesus
GBThanks to the support team it did take… Thanks to the support team it did take a time to get the issue fixed. But i feel the response for the issue was helpful and fluid communications till the issue got fixed