Good free software, but even better support! Had some sort of (probably) UI bug which hindered me to both post and re-edit an already edited video. Took it up with support on their Discord server. It was all handled with the best customer service I've ever recieved and it was also fixed within the next update. Outside of the support the app is incredible for being free. Sure, it's not a full on editing software but it does do a lot of it for literally zero money spent.

Lost almost all my clips Lost almost all my clips. TWICE. They literally have 2 jobs, take the clip and store the clip. Yet somehow on multiple occasions now all my memories have just vanished and are unrecoverable. If you want to lose your clips these guys are the way to go but if you are like me and want to actually hold onto them then please do yourself a favor and never get this terrible platform and if you have friends that use it advise them to stop.

Useless now due to recent changes The app was amazing for a good year or two that I used it. It allowed you to take recordings, trim and upload them to share with friends really easily. However, a recent patch about a year or so ago limited the upload length of videos to 2 minutes, basically rendering the app useless for most people unless it's to share a short kill. But for most of the games I have, I want to share the entire gun fight which tends to run 4-10min. Trimming to just kill shots would be useless and boring. I had put in a request to extend it back to 10min but even after a year, they merged my ticket to a newer one and closed it without stating anything. It's unfortunate because they could have competed with other recording apps with a better business strategy and the right updates.

Have to put up with too much stupid stuff. Recording is fine, the length is a minimal issue, but the fact that it is so inconsistent in whether it is going to record or not is stupid. Sometimes the app opens when I start up the computer, and it is ready to save clips, other times it can be open for hours and be glitched the entire time, with no visual indicators. It is really obnoxious to use, especially because it apparently causes horrible lag if you try to save a clip when it IS bugged?? I think that there should be some way to actually know if Medal is still "running in the background" instead of it saying it once and breaking.

used worked just fine but since the… used worked just fine but since the update it's been garbage, cant full screen, if you scroll to watch previous clips it brings you all the way back up to the top and even just the way it looks is so unorganized, the "editor" is hard to navigate. please fix the app <3