Zero response for questions/issues Tried to apply on-line for their annuity. Their form wouldn't accept my birth date (thinks it's in the future?!). Sought help using their web contact tool. No response. Tried again using their chat session. No response. I give up. A company that brags about saving costs by being 100% online won't earn my trust or money if it doesn't respond to answer questions and fix issues. Nice website though Feb 9 2024 UPDATE: I received a nice email from Pillar's "Head of Customer Success" within three hours of my original post here. He apologized and said he was forwarding this to his Operations team who would let me know when the issue was resolved. After I waited seven more days and received no further communication from the Pillar team, I wrote back saying I have placed my funds elsewhere. I wish anyone working with Pillar better luck than I had with this company!

I trust Pillar for my family I trust Pillar for my family. I also am eager for more features to come out for this platform. I keep adding documents little by little, and am already so happy with how much simpler my life has been with this organizational system. For example, just the other day, I was like "Hey hubby, what's your medical insurance card information?... Never mind! I already have it in Pillar!" So simple, SO useful.

I'm so happy i found Pillar I'm so happy i found Pillar. This platform has made it so easy for me and my family to organize our most vital information. Previously all of this got lost in a mountain of paper, now we can all come together and collaborate on the same platform.

Easy to upload files from my phone so… Easy to upload files from my phone so my whole family can have them in a safe place. I usually use it by texting uploads and forwarding emails so that my wife can access them too.

Lisa Made the Difference For Us We are brand new to Pillar Life, and are enjoying the process. I was especially impressed by Lisa Maidenberg during our consultation together. Lisa is a consummate professional; timely, courteous, asks excellent questions, and respectful of my time. I have been involved in business and sales for thirty years, and Lisa easily fits into the top 1% of professionals I have had the pleasure of meeting and working with. She is an excellent representative of your company, and is the #1 reason we decided to move ahead and become a customer. Thank you very much, we look forward to using Pillar Life. Sean Graham