Excellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.

Balancing & Calming The Sensate device helps me to feel more balanced and has a calming affect on me especially, when I’m feeling anxious. I particularly like the sessions that incorporate sounds that include water like rain, stormy weather and the sound of the ocean are my favorites. Would love to have more of the water feature sessions to choose from🤍 I use my Sensate pretty much on a daily basis🥰

The design flaw vibration motor The design with the vibration motor is delicate of the sensate 2 pebble. Only a slight drop cause it to malfunction and creat noise that is everyhing except calming. Bit frustrating given the purchase price. Especially as there is no solution or for customer service to help past warrenty. One option CS offered was to enlist in referral program eligablenfor a free sensate. But promoting such feels just wrong. I might need to macgiver it, crack it open and fix it myself. A shame i did like it while the pebble when it did worked.

Bad to best day… Had a terrible anxiety attack this morning, could barely catch my breath. My Sensate arrived today, I set it up and used it as soon as I got home from work. I’m already hooked after just a 10 minute session! It’s exactly what I expected and needed and can see much relief in my future. Thank you!

Works like magic! I have ADHD and I find Sensate really helpful when I find myself in overwhelm and my mind is running in overdrive. It helps me calm my mind and focus . It’s a great self help aid that’s so easy to implement and it really works!