Dawn Ramsay
GBStill waiting for activation code Purchased the plus subscription directly from Sensate at the same time as my device. Weird that you have to email them to get the code for your Plus subscription. Why not send it with the device??Annoying that I’ve been waiting over 2 days for it so far and no response. Not a great first impression! I’ve now paid for a service but I can’t access it until they bother to respond to an email?! All a bit amateurish…so don’t buy the plus at the same time as your device!
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.
Lexie Smith
GBCan’t live without it now First time using it and I’m already obsessed. I can’t believe I waited so long to get this. I am neurodivergent and trying to manage my stress better. I have a biometric tracker and by the end of the session I went from a stressed state to a relaxed state. Stress is so toxic to long term health and I am so relieved to finally have a practical solution to lowering my stress while living in environments that stress me out.
Elizabeth Rowland
GBBad to best day… Had a terrible anxiety attack this morning, could barely catch my breath. My Sensate arrived today, I set it up and used it as soon as I got home from work. I’m already hooked after just a 10 minute session! It’s exactly what I expected and needed and can see much relief in my future. Thank you!
Lorien Holland
MYVery helpful with breast cancer treatment I have breast cancer and often find myself in an anxious and panicky state about my chemotherapy and life after treatment. Sensate is enormously helpful in bringing me into a ventral vagal state where I am not so alarmed and can take my journey step by step. There is a good choice of different sound tracks. The app is simple to use and battery life of Sensate is good. It lasts more than a week if I use it twice a day. I would totally recommend Sensate for anyone who needs a little support with a daily meditation practice or even those who do have a daily meditation practice. Even if you have never considered meditation, you may find this little device is a support in moving from a state of fight and flight into a calmer state of social integration where you are able to respond to what is going on instead of reacting to what is going on