MichelleK
NLGot my sensate at the end of December… Got my sensate at the end of December 2023. It’s wonderful, would definitely recommend 10/10. A sale along with a TikToker’s discount code meant I got it a bit cheaper (€297 for the plus package), and after the first year there will be a yearly app subscription charge (€50, I think). But I am ok with that as it really works for me. I use it almost every night before sleep, and sometimes another session during the day if I need to destress, or want a powernap. Now that I can create a favourites list, it’s super easy to select a different track, which has greatly improved the app experience. They also regularly add new tracks, and the battery seems to last a long time, even with daily use.
Nicholas “Nick” Jacobs
GBIve never used anything like sensate… Ive never used anything like sensate before but im an engineer and will give life altering tech an opportunity. And That, it is… Also i want to give the support team a shoutout for being prompt in response AND THEY CALLED ME. Shoutout to the product development team. Truly an amazing device. My only request would be to open up the app to integrate outside music to work with the device. SleepTube on youtube makes some great musical pieces that have visual breathing q’s. Actually that would be an amazing collaboration…
Lexie Smith
GBCan’t live without it now First time using it and I’m already obsessed. I can’t believe I waited so long to get this. I am neurodivergent and trying to manage my stress better. I have a biometric tracker and by the end of the session I went from a stressed state to a relaxed state. Stress is so toxic to long term health and I am so relieved to finally have a practical solution to lowering my stress while living in environments that stress me out.
Consumer
DEI love the experience as such but the… I love the experience as such but the songs to choose from are so limited and most of them even require an add-on subscription! I now always turn off the sound and listen to the App Endel instead while I keep the vibration.
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.