Excellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.

Got my sensate at the end of December… Got my sensate at the end of December 2023. It’s wonderful, would definitely recommend 10/10. A sale along with a TikToker’s discount code meant I got it a bit cheaper (€297 for the plus package), and after the first year there will be a yearly app subscription charge (€50, I think). But I am ok with that as it really works for me. I use it almost every night before sleep, and sometimes another session during the day if I need to destress, or want a powernap. Now that I can create a favourites list, it’s super easy to select a different track, which has greatly improved the app experience. They also regularly add new tracks, and the battery seems to last a long time, even with daily use.

Sensate is a remarkable device that… Sensate is a remarkable device that keeps on giving. I’ve used it most days for the last 2 years for relaxation and improved sleep. Coupled with the App and ever growing number of Sound Scapes to choose from, 10 mins - 30 mins can make such a difference. The science behind its development is worth reading up on. Customer Support is marvellous in putting things right should something go a miss. Sensate is a considered purchase but worth every penny.

Good device, horrible sound tracks I purchased a Sensate and got an annual subscription to Sensate Plus (service that provides additional sound tracks). I do think the device has benefits and particularly helped me improve my sleep. Unfortunately, most of the soundtracks are truly awful. I thought that by spending $60/year for the extra tracks, I would find better options. In fact, the Plus tracks are some of the worst. I realize this is subjective, but the fact I grew increasingly distracted by the new tracks (all the new tracks) I lost the benefit. They should be calming, not distracting. I wish Sensate would find better curators/composers.

Works like magic! I have ADHD and I find Sensate really helpful when I find myself in overwhelm and my mind is running in overdrive. It helps me calm my mind and focus . It’s a great self help aid that’s so easy to implement and it really works!