Excellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.

Very helpful with breast cancer treatment I have breast cancer and often find myself in an anxious and panicky state about my chemotherapy and life after treatment. Sensate is enormously helpful in bringing me into a ventral vagal state where I am not so alarmed and can take my journey step by step. There is a good choice of different sound tracks. The app is simple to use and battery life of Sensate is good. It lasts more than a week if I use it twice a day. I would totally recommend Sensate for anyone who needs a little support with a daily meditation practice or even those who do have a daily meditation practice. Even if you have never considered meditation, you may find this little device is a support in moving from a state of fight and flight into a calmer state of social integration where you are able to respond to what is going on instead of reacting to what is going on

I struggle to sleep sometimes Great product. I struggle to sleep sometimes - mind just won't shut up. The physicality of sensate vibrating on my chest, coupled with the audio, is perfect for slowing me down, quietening my mind and body, relaxing. Puts me right in the Zone. Great for meditation practice and mico naps too. I can also highly recommend the customer service, responsive and so helpful. I am most appreciative of the device and their customer support.

Still waiting for activation code Purchased the plus subscription directly from Sensate at the same time as my device. Weird that you have to email them to get the code for your Plus subscription. Why not send it with the device??Annoying that I’ve been waiting over 2 days for it so far and no response. Not a great first impression! I’ve now paid for a service but I can’t access it until they bother to respond to an email?! All a bit amateurish…so don’t buy the plus at the same time as your device!

Good device, horrible sound tracks I purchased a Sensate and got an annual subscription to Sensate Plus (service that provides additional sound tracks). I do think the device has benefits and particularly helped me improve my sleep. Unfortunately, most of the soundtracks are truly awful. I thought that by spending $60/year for the extra tracks, I would find better options. In fact, the Plus tracks are some of the worst. I realize this is subjective, but the fact I grew increasingly distracted by the new tracks (all the new tracks) I lost the benefit. They should be calming, not distracting. I wish Sensate would find better curators/composers.