Excellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.

Can’t live without it now First time using it and I’m already obsessed. I can’t believe I waited so long to get this. I am neurodivergent and trying to manage my stress better. I have a biometric tracker and by the end of the session I went from a stressed state to a relaxed state. Stress is so toxic to long term health and I am so relieved to finally have a practical solution to lowering my stress while living in environments that stress me out.

Just buy one today - it's brilliant As someone who has never been able to meditate very successfully (my brain just refuses to switch off or I get really fidgety!) having a Sensate has been a revelation. It's an easy and very beneficial way to step out of everyday stress into a little bubble of relaxation for 10-20 minutes every day. When I bought it this time last year, part of me felt it might just be a gimmick or something I'd quickly get bored of, but I actually find I use it every single day without fail! Also, Sensate customer service has been fantastic. I had a technical issue with the device about 11 months after purchasing it. Having contacted Sensate they quickly diagnosed the problem and replaced it without a quibble. Big shout out to Lucia and Jeronimo in their customer care team who have been fantastic!

Life saver 🙏 I've struggle with anxiety & stress all my life, I've tried so many things to manage it and this device is the only one that works EVERY time and in just 1 minute! It's very simple & just works because it "massages" your nerves to be in parasympathetic mode, and calm your physical signs of stress. Naturally your mind relaxes because you feel that you can handle the panic attack, it just goes away. I never travel without it in case I need it and often use it before going to bed to relax & prepare for a good night of sleep. Thanks to all the team at Sensate who created this life saving device!

Good device, horrible sound tracks I purchased a Sensate and got an annual subscription to Sensate Plus (service that provides additional sound tracks). I do think the device has benefits and particularly helped me improve my sleep. Unfortunately, most of the soundtracks are truly awful. I thought that by spending $60/year for the extra tracks, I would find better options. In fact, the Plus tracks are some of the worst. I realize this is subjective, but the fact I grew increasingly distracted by the new tracks (all the new tracks) I lost the benefit. They should be calming, not distracting. I wish Sensate would find better curators/composers.