Elizabeth Rowland
GBBad to best day… Had a terrible anxiety attack this morning, could barely catch my breath. My Sensate arrived today, I set it up and used it as soon as I got home from work. I’m already hooked after just a 10 minute session! It’s exactly what I expected and needed and can see much relief in my future. Thank you!
Alison
AUI struggle to sleep sometimes Great product. I struggle to sleep sometimes - mind just won't shut up. The physicality of sensate vibrating on my chest, coupled with the audio, is perfect for slowing me down, quietening my mind and body, relaxing. Puts me right in the Zone. Great for meditation practice and mico naps too. I can also highly recommend the customer service, responsive and so helpful. I am most appreciative of the device and their customer support.
Paul D
GBGood device, horrible sound tracks I purchased a Sensate and got an annual subscription to Sensate Plus (service that provides additional sound tracks). I do think the device has benefits and particularly helped me improve my sleep. Unfortunately, most of the soundtracks are truly awful. I thought that by spending $60/year for the extra tracks, I would find better options. In fact, the Plus tracks are some of the worst. I realize this is subjective, but the fact I grew increasingly distracted by the new tracks (all the new tracks) I lost the benefit. They should be calming, not distracting. I wish Sensate would find better curators/composers.
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.
Consumer
DEI love the experience as such but the… I love the experience as such but the songs to choose from are so limited and most of them even require an add-on subscription! I now always turn off the sound and listen to the App Endel instead while I keep the vibration.