Excellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.

Ive never used anything like sensate… Ive never used anything like sensate before but im an engineer and will give life altering tech an opportunity. And That, it is… Also i want to give the support team a shoutout for being prompt in response AND THEY CALLED ME. Shoutout to the product development team. Truly an amazing device. My only request would be to open up the app to integrate outside music to work with the device. SleepTube on youtube makes some great musical pieces that have visual breathing q’s. Actually that would be an amazing collaboration…

The design flaw vibration motor The design with the vibration motor is delicate of the sensate 2 pebble. Only a slight drop cause it to malfunction and creat noise that is everyhing except calming. Bit frustrating given the purchase price. Especially as there is no solution or for customer service to help past warrenty. One option CS offered was to enlist in referral program eligablenfor a free sensate. But promoting such feels just wrong. I might need to macgiver it, crack it open and fix it myself. A shame i did like it while the pebble when it did worked.

I can highly recommend Sensate I can highly recommend Sensate, its become part of our daily bedtime routine, we sleep so much better than before, we are totally hooked.

Works like magic! I have ADHD and I find Sensate really helpful when I find myself in overwhelm and my mind is running in overdrive. It helps me calm my mind and focus . It’s a great self help aid that’s so easy to implement and it really works!