Lexie Smith
GBCan’t live without it now First time using it and I’m already obsessed. I can’t believe I waited so long to get this. I am neurodivergent and trying to manage my stress better. I have a biometric tracker and by the end of the session I went from a stressed state to a relaxed state. Stress is so toxic to long term health and I am so relieved to finally have a practical solution to lowering my stress while living in environments that stress me out.
Dawn Ramsay
GBStill waiting for activation code Purchased the plus subscription directly from Sensate at the same time as my device. Weird that you have to email them to get the code for your Plus subscription. Why not send it with the device??Annoying that I’ve been waiting over 2 days for it so far and no response. Not a great first impression! I’ve now paid for a service but I can’t access it until they bother to respond to an email?! All a bit amateurish…so don’t buy the plus at the same time as your device!
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.
Alison
AUI struggle to sleep sometimes Great product. I struggle to sleep sometimes - mind just won't shut up. The physicality of sensate vibrating on my chest, coupled with the audio, is perfect for slowing me down, quietening my mind and body, relaxing. Puts me right in the Zone. Great for meditation practice and mico naps too. I can also highly recommend the customer service, responsive and so helpful. I am most appreciative of the device and their customer support.
Valerie Swift Pfeiffer
FRWorks like magic! I have ADHD and I find Sensate really helpful when I find myself in overwhelm and my mind is running in overdrive. It helps me calm my mind and focus . It’s a great self help aid that’s so easy to implement and it really works!