Consumer
DEI love the experience as such but the… I love the experience as such but the songs to choose from are so limited and most of them even require an add-on subscription! I now always turn off the sound and listen to the App Endel instead while I keep the vibration.
Hugo P
FRLife saver 🙏 I've struggle with anxiety & stress all my life, I've tried so many things to manage it and this device is the only one that works EVERY time and in just 1 minute! It's very simple & just works because it "massages" your nerves to be in parasympathetic mode, and calm your physical signs of stress. Naturally your mind relaxes because you feel that you can handle the panic attack, it just goes away. I never travel without it in case I need it and often use it before going to bed to relax & prepare for a good night of sleep. Thanks to all the team at Sensate who created this life saving device!
MichelleK
NLGot my sensate at the end of December… Got my sensate at the end of December 2023. It’s wonderful, would definitely recommend 10/10. A sale along with a TikToker’s discount code meant I got it a bit cheaper (€297 for the plus package), and after the first year there will be a yearly app subscription charge (€50, I think). But I am ok with that as it really works for me. I use it almost every night before sleep, and sometimes another session during the day if I need to destress, or want a powernap. Now that I can create a favourites list, it’s super easy to select a different track, which has greatly improved the app experience. They also regularly add new tracks, and the battery seems to last a long time, even with daily use.
Dawn Ramsay
GBStill waiting for activation code Purchased the plus subscription directly from Sensate at the same time as my device. Weird that you have to email them to get the code for your Plus subscription. Why not send it with the device??Annoying that I’ve been waiting over 2 days for it so far and no response. Not a great first impression! I’ve now paid for a service but I can’t access it until they bother to respond to an email?! All a bit amateurish…so don’t buy the plus at the same time as your device!
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.