Dawn Ramsay
GBStill waiting for activation code Purchased the plus subscription directly from Sensate at the same time as my device. Weird that you have to email them to get the code for your Plus subscription. Why not send it with the device??Annoying that I’ve been waiting over 2 days for it so far and no response. Not a great first impression! I’ve now paid for a service but I can’t access it until they bother to respond to an email?! All a bit amateurish…so don’t buy the plus at the same time as your device!
Ralph tb
NLThe design flaw vibration motor The design with the vibration motor is delicate of the sensate 2 pebble. Only a slight drop cause it to malfunction and creat noise that is everyhing except calming. Bit frustrating given the purchase price. Especially as there is no solution or for customer service to help past warrenty. One option CS offered was to enlist in referral program eligablenfor a free sensate. But promoting such feels just wrong. I might need to macgiver it, crack it open and fix it myself. A shame i did like it while the pebble when it did worked.
Paul D
GBGood device, horrible sound tracks I purchased a Sensate and got an annual subscription to Sensate Plus (service that provides additional sound tracks). I do think the device has benefits and particularly helped me improve my sleep. Unfortunately, most of the soundtracks are truly awful. I thought that by spending $60/year for the extra tracks, I would find better options. In fact, the Plus tracks are some of the worst. I realize this is subjective, but the fact I grew increasingly distracted by the new tracks (all the new tracks) I lost the benefit. They should be calming, not distracting. I wish Sensate would find better curators/composers.
Nicholas “Nick” Jacobs
GBIve never used anything like sensate… Ive never used anything like sensate before but im an engineer and will give life altering tech an opportunity. And That, it is… Also i want to give the support team a shoutout for being prompt in response AND THEY CALLED ME. Shoutout to the product development team. Truly an amazing device. My only request would be to open up the app to integrate outside music to work with the device. SleepTube on youtube makes some great musical pieces that have visual breathing q’s. Actually that would be an amazing collaboration…
Elizabeth Rowland
GBBad to best day… Had a terrible anxiety attack this morning, could barely catch my breath. My Sensate arrived today, I set it up and used it as soon as I got home from work. I’m already hooked after just a 10 minute session! It’s exactly what I expected and needed and can see much relief in my future. Thank you!