Hanne Austad
NOI can highly recommend Sensate I can highly recommend Sensate, its become part of our daily bedtime routine, we sleep so much better than before, we are totally hooked.
Tone
NOExcellent customer service. The first time I contacted Sensate customer service I had some trouble with getting certain tracks on the app to work, and even though it took some time to work out the issue I got really good help and support all the way until the problem was fixed. Then my sensate started to malfunction just over a year after I got it. Of course the warranty (for one year) had just run out, even so I still got a brand new sensate, free of charge. The customer service I've received has been excellent all the way.
Lexie Smith
GBCan’t live without it now First time using it and I’m already obsessed. I can’t believe I waited so long to get this. I am neurodivergent and trying to manage my stress better. I have a biometric tracker and by the end of the session I went from a stressed state to a relaxed state. Stress is so toxic to long term health and I am so relieved to finally have a practical solution to lowering my stress while living in environments that stress me out.
Ralph tb
NLThe design flaw vibration motor The design with the vibration motor is delicate of the sensate 2 pebble. Only a slight drop cause it to malfunction and creat noise that is everyhing except calming. Bit frustrating given the purchase price. Especially as there is no solution or for customer service to help past warrenty. One option CS offered was to enlist in referral program eligablenfor a free sensate. But promoting such feels just wrong. I might need to macgiver it, crack it open and fix it myself. A shame i did like it while the pebble when it did worked.
Tom Ogden
GBJust buy one today - it's brilliant As someone who has never been able to meditate very successfully (my brain just refuses to switch off or I get really fidgety!) having a Sensate has been a revelation. It's an easy and very beneficial way to step out of everyday stress into a little bubble of relaxation for 10-20 minutes every day. When I bought it this time last year, part of me felt it might just be a gimmick or something I'd quickly get bored of, but I actually find I use it every single day without fail! Also, Sensate customer service has been fantastic. I had a technical issue with the device about 11 months after purchasing it. Having contacted Sensate they quickly diagnosed the problem and replaced it without a quibble. Big shout out to Lucia and Jeronimo in their customer care team who have been fantastic!