First class prices budget class… First class prices budget class service! Where to begin? We stayed at the Ibis, Brisbane Airport, the staff are indifferent and not helpful, I asked if they did room service and was told they did so I ordered some drinks only to be told to “.. come down to reception and collect it ..”. Breakfast was included in the price but when I asked for a Latte I was told that was extra. When we checked in the receptionist said if we used anything from the mini bar we would be charged but the mini bar was empty (unlike the bin, which was full of rubbish when we arrived in the room). Plus the fact that there was only one side table by the bed.

The Ibis hotel liverpool Albert docks… The Ibis hotel liverpool Albert docks,Well what can we say except how disappointing our stay was our room number 420 could not see out of our window due to the poor condensation between the window and our door pass key needed to be re- activated 3 times to get it to work had to wait before we could speak to some one did'nt look to helpful,the room itself once toilet was flushed had a problem stopping it bathroom door seen better days had trouble closing it no ventilation in the bathroom,well if there was it was not working the staff were certainly not on the ball,Now our Daughter and fiance's room number 422 asked for a double room not two single beds pushed together then there's the bathroom the door again poor fit hanging of the hinges repair guy turns up hits the door with a hammer a couple of times said he would be back and never did so they gave my Daughter another room with no view wont be goin here again ever.

Great service at Ibis Restaurant Great professional and friendly service from Mohamed Shafiq. Thank you.

Worst hotel ever Stayed at Shoreditch London. I do have to question some of these reviews. Quite simply one of the worst hotels I’ve stayed in. Poor location, poor mattress (about 4” thick), bathroom was fully plastic and looks like it’s more suited to an aeroplane, room very hot and air con not working or turned off due to time of year. Then to breakfast, hot food was Luke warm at best and sparse. Never again.

Genuinely the worst hotel I’ve ever stayed at. AVOID! Horrific service. I would never ever ever use the Swansea hotel again. I was placed there as part of housing (which I do contribute towards) but my room wasn’t cleaned for 2 weeks. No clean sheets, no rubbish removed, staff really couldn’t give a ****. Was told that as I was Housing I had no expectation of having my room cleaned, it was just a “courtesy”. Hope they enjoyed having to clean up the large pile of rubbish I left them in the middle of room. If they weren’t going to clean it up then neither would I. Don’t waste your money with this place