First class prices budget class… First class prices budget class service! Where to begin? We stayed at the Ibis, Brisbane Airport, the staff are indifferent and not helpful, I asked if they did room service and was told they did so I ordered some drinks only to be told to “.. come down to reception and collect it ..”. Breakfast was included in the price but when I asked for a Latte I was told that was extra. When we checked in the receptionist said if we used anything from the mini bar we would be charged but the mini bar was empty (unlike the bin, which was full of rubbish when we arrived in the room). Plus the fact that there was only one side table by the bed.

Disgusting behaviour I’m and was a regular client at bath road Heathrow . Always have a day room with them . And always parked at a single bay only with electric car charger. But I don’t know know what triggered so called General manager CHANDER Kaushik…. Sent his staff after two hours of my checking in saying I should move my car ignored the staff as I was in no position at the time . The idiot chander kaushik had to come personally on the fourth floor knocks on my door . Very annoyed I was and I’m still . excuse used was lift com. Very bad manners is what get from Indian management. No signs were there as not to park. I left for the day and was his car parked n charging . I don’t use this hotel no more they need Englishman or woman managing not the idiot above .

The Ibis hotel liverpool Albert docks… The Ibis hotel liverpool Albert docks,Well what can we say except how disappointing our stay was our room number 420 could not see out of our window due to the poor condensation between the window and our door pass key needed to be re- activated 3 times to get it to work had to wait before we could speak to some one did'nt look to helpful,the room itself once toilet was flushed had a problem stopping it bathroom door seen better days had trouble closing it no ventilation in the bathroom,well if there was it was not working the staff were certainly not on the ball,Now our Daughter and fiance's room number 422 asked for a double room not two single beds pushed together then there's the bathroom the door again poor fit hanging of the hinges repair guy turns up hits the door with a hammer a couple of times said he would be back and never did so they gave my Daughter another room with no view wont be goin here again ever.

Ibis cardiff budget hotel⁸ Great service friendly welcome very clean rooms and a manageress kamilla who really values and looks after the guests

Genuinely the worst hotel I’ve ever stayed at. AVOID! Horrific service. I would never ever ever use the Swansea hotel again. I was placed there as part of housing (which I do contribute towards) but my room wasn’t cleaned for 2 weeks. No clean sheets, no rubbish removed, staff really couldn’t give a ****. Was told that as I was Housing I had no expectation of having my room cleaned, it was just a “courtesy”. Hope they enjoyed having to clean up the large pile of rubbish I left them in the middle of room. If they weren’t going to clean it up then neither would I. Don’t waste your money with this place