SocialBug

Lighthouse Point, United States
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4.00
Based on 8 Reviews

5

75.00%

4

0.00%

3

0.00%

2

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1

25.00%
About SocialBug

SocialBugCRM is a modular cloud CRM service. It helps extend the functionality of your website to accomplish specific business processes. While your shopping cart may focus on completing a sale, our system will help capture every other part of the business transaction. SocialBugCRM will create an interactive widget on your website and works with your existing sites secure authentication. Easily create a seamless single sign-on from your website into our CRM. An example use case would be for affiliate party plan companies, once your website user authenticates, they can click on the widget to enter into the CRM and create party orders. Another example would be for any type of membership website in which you want to offer your end customers a custom portal where your specific business rules have been digitized business.

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Karina Harris
US

Run!! WORST company ever!! With no exaggeration... Marko from outside the United States is an extreme abuser when on their end things are broke. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse that would never be tolerated if he was located in the United States. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly. They say not a USA based company. There is a guy named Kyle in Broward county Florida who is a partner and has a day job and Marko who is in Serbia outside of the USA runs it and is the most vile man ever!

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Carla Holcomb
US

Fantastic Customer Service Fantastic Customer Service Marko and his team work hard to be sure I have received all that I wanted on my website/backend. When they do not think it is something they can do right away, they have communicated it and also followed thru to finalize the project at hand. I would highly recommend SocialBug for your software needs.

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Matthew Long
US

Excellent Affiliate & Party Plan Software I've been using SocialBug for ten months and the customer support is the best I've experienced so far. They have many affiliate and party plan features and tools that make it very reliable, the user interface and admin interface are simple and intuitive. You can track affiliates and their commissions and payouts. The integration process with wordpress and woocommerce is very easy and you receive great online support from the customer care team. There are many compatible APIs that allow you to make your own replicated websites and support your customers and affiliates' needs. It is an excellent affiliate and party plan program.

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David
US

Really Easy to Use. Outstanding Customer Support!! We have been Socialbug customers for over 5 years. We are highly satisfied with software. Software/backoffice is easy to use. The most outstanding aspect of Socialbug is the customer support team; the live chat feature is quite useful when immediate support is required. More technical issues are quickly escalated and promptly responded by skilled Socialbug developers on tickets.

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Gabriele Garcia
US

Great affiliate software Our distributors like the platform, the usual feedback was that it is easy to use their backoffice. An excellent customer service team. Highly recommended!

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