Karina Harris
GBRun!! WORST company ever!! With no exaggeration... Marko from outside the United States is an extreme abuser when on their end things are broke. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse that would never be tolerated if he was located in the United States. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly. They say not a USA based company. There is a guy named Kyle in Broward county Florida who is a partner and has a day job and Marko who is in Serbia outside of the USA runs it and is the most vile man ever!
Carla Holcomb
GBFantastic Customer Service Fantastic Customer Service Marko and his team work hard to be sure I have received all that I wanted on my website/backend. When they do not think it is something they can do right away, they have communicated it and also followed thru to finalize the project at hand. I would highly recommend SocialBug for your software needs.
David
GBReally Easy to Use. Outstanding Customer Support!! We have been Socialbug customers for over 5 years. We are highly satisfied with software. Software/backoffice is easy to use. The most outstanding aspect of Socialbug is the customer support team; the live chat feature is quite useful when immediate support is required. More technical issues are quickly escalated and promptly responded by skilled Socialbug developers on tickets.