David
GBTried them all - IP wins! I think it’s the best landing page platform out there — it has the most polished UX, and the best templates (after trying many others, including Lead Pages and ClickFunnels). But the pricing is a bit expensive for fewer features. For example, Lead Pages comes with a/b testing at its $79/month tier, but InstaPage's $79 tier doesn't come with it -- I’d have to spend $129/month to get access to that feature on InstaPage. I still decided to become a paying customer because I think it’s a great platform! But pricing is my only gripe! EDIT: Made a correction related to LeadPages pricing.
Alexandre Zana
FRNO FEATURE TO CANCEL YOUR PAYMENT THERE IS NO FEATURE TO CANCEL YOUR PAYMENT ! Since 2 months we try to cut the monthly payment, but it is simply Impossible to stop. Instapage can easily be replace by unbounce, landen or webflow that does the same or even more but cheaper !
JB
AUCustomer support is terrible Customer support. We had an issue where Instapage did not send our leads to our nominated email address for about 1 month. They said it was nothing on their end and blamed our email host. In the end, they discovered that it was an error with their suppression list from their microservice, causing those emails to never get sent. They offered no compensation, barely admitted it was an error and even refused to send the leads in bulk form to us - they made us download them one at a time... This is just one of the many issues we have had with the product where the leads have not been sent to us. They deny responsibility, blaming anything else, before doing proper investigations.
John D.
GBSave Yourself! Avoid Instapage at all costs! We complained about the ridiculous set of price increases that were thrust upon us without any clear communication and were given the cut and paste response that others have received i.e. our concerns were batted away without a second thought (and our money kept in their pockets). Please be careful if you opt to sign up with this lot as they'll super-increase subscription prices by stealth and have zero interest in looking after their customers. A deeply sleazy operation in my view that's barely legal given their questionable approach to pricing and customer service. There are far better value options out there such as LeadPages and ClickFunnels. Please don't make the mistake we did; avoid Instapage at all costs!
Ryley
CADisappointing... Shady business practices, pricing frequently changes. Instapage started us on a $49/mo plan. A year later, that price increased to $79/mo with minimal feature additions. Now another year later, we're told that our price will increase to $199/mo this December without choice. When we voiced our concern with their customer service desk, we were told that we could go elsewhere for our landing page needs. When we voiced our concern on their Facebook post (along with dozens of other disappointed customers), our comments were deleted and our ability to comment on their posts was disabled. Nothing but shady business practices from this company. Looking forward to switching to a provider that provides actual customer service and can keep their pricing/business model consistent for more than 12 months. Best of luck.