I would have scored zero stars but alas… I would have scored zero stars but alas 1 star is as low as I can go. StreamGaGa basically doesn't work as advertised. I purchased this to download some cycling shows from ITV, but then discovered that the ITV downloads DO NOT WORK. I e-mailed StreamGaGa's (very limited) customer service, who replied to confirm that ITV downloads don't work. Yet, they are still advertising the software as working with ITV. So, they are guilty of false advertising and mis-selling. On top of all that, their customer service is APPALLING. A complete lack of interest, and no response to me requesting a refund. I am now getting a refund through other means instead. AVOID like the plague !!

New update yet nothing at all working… New update yet nothing at all working still amazon vids all shrink from 1080 to 480 and take upto 24 hours per 1gb netflix still dead channel four dead NO REFUNDS EVER GIVEN

Terrible Had to buy the program only to find out that the site I wanted to download from wasn’t supported (even though the StreamGaGa site says it was supported!). Email responses are terrible and will not give me a refund.

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The program is very good The program is very good, it delivers as promised. On the other hand, the customer support team is always attentive if you need help.