Dmitrijs
LVNo service received Paid for vps, it said that processing takes 10-20 minutes. Did not receive any replies for more than 24 hours. Terrible customer service, just ignores the messages. By the way the plan that says 6.99/monthly on the site immediately turns into 7.99/monthly when you press Order now, so I would just recommend to stay away.
Dave Wilson
BD5 Simple things that make this company… 5 Simple things that make this company different from other VPS provider and I really loved it. 1. Very reasonable price. Even market lowest price. 2. Awesome support including Live support, Phone Call, ticket. I got response in just 5 minutes. 3. Preinstalled MT4 and Software 4. Free DDoS protection and Active windows. 5. Awesome knowledge, YouTube channel and FAQs. Highly Recommended!
S S
AEDon't rent a VPS server from FXSVPS… Don't rent a VPS server from these guys because you will receive an error 403 which basically blocks the port to communicate with MQL community which is required for your Algo to connect and work. After opening a ticket and explaining my situation, I made sure to elaborate not to touch my server and fix the network issue, they went ahead and rebooted my server without my approval, which cause my algo to detach from MT5 and I had open trades which now I have to wait to close them manually. Worst and stupid tech support I have ever encountered in my life. Based out of India and the guy on the chat call himself Allen Bright. Stay away guys and don't waste your money. I'm now fighting with them to refund me my server money even though I only had the server for one week. They are offering me a new server instead which I refused. Very bad company run by unprofessionals.
Lee Davies
GBAbsolutely zero customer support Absolutely zero customer support. About 30% of my clients have been double charged when subscribing. Servers always down. Can't log in. Will read your messages and not reply. Business relies on these vps and now we have to vacate. Shocking I would not recommend this company to anybody at all. Awful service
Antoine Marsot Jakobiak
FRFalsely billed twice, support took a month to reply and refused to cooperate, deleted my account as a response I purchased a VPS from them and their service screwed up : i got billed and didn't get my Virtual Machine, i had to reach the support to get it activated. (for 2 months, my profile page said "Your Virtual machine is getting created, please wait." and i thus couldn't access the control panel from their site.) As a result, i have been billed twice on the course of 2 months. Billet 4 times for 2 VPS when i had only one. When i reached the support to ask for a refund of the falsely billed months, they told me they had identified (only)one paiement and offered a free month that they directly applied to my account. I refused and they reconducted my VPS. I gave them some time before contacting PayPal and they took 2 whole weeks to reply just to say "We refunded you." after PayPal forced them to refund one paiement. I had to contact PayPal again for the second paiement to finally get this solved. And as a response, they deleted the support ticket and my account on their website.