Absolutely zero customer support Absolutely zero customer support. About 30% of my clients have been double charged when subscribing. Servers always down. Can't log in. Will read your messages and not reply. Business relies on these vps and now we have to vacate. Shocking I would not recommend this company to anybody at all. Awful service

Terrible customer service I've used this company for a couple of years and then decided that FX trading wasn't for me. I've asked them several times now to close my account and for the second month in a row they have taken payment. They told me they had closed my account but clearly hadn't. The service itself wasn't the best with the vps often being down and then having to contact them to tell them to reinstate my service (they also would never tell me how long the vps had been down)which always felt like pulling teeth. Avoid this company if you want a) a reliable vps service and b) good customer service.

Terrible customer service. Terrible customer service. When i first became a member i was informed that i will be given my login details within 15-30 mins. after logging many tickets i got my log in details several hours later. recently my VPS went down and i logged a ticket on the sunday and it has been more than 25 hours with no communication at all. my vps is still down with now contact from support. i will be canceling my subscription

I Can't cancel my subscription I Can't cancel my subscription I open support Ticket 13th march . but still i Waiting 6 days .i request customer support Cancel my subscription they ignore me. and counting they charge me.. finally i blocked the card by calling the bank. Scam the people.Be careful. https : // prnt. sc/eUSOaix8SXiZ

Poor support and very unprofessional Poor support and very unprofessional, they claim to be 24h support but took almost half a day or a day to get you back. Use other VPS Service providers out there, don't fall for their cheap service. Also, there are a lot of fake 5-star reviews from here, you can see the consistency of the people giving 5 stars are giving to other same company Fxvpspro, Fxvps, Bestfxvps, Fxvps, and so on. Also, they like to threaten their customers to block their VPS accusing them of over-usage. So again, don't fall for their cheap services, because their customer service is also cheap. Trust me, STAY AWAY from these Bangladeshi scammers!