A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

They are scamers or just terrible… They are scamers or just terrible service providers. Vps down after one week not responding to ticket. dont even think about purchasing anything from this provider

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Best service, best support, 5 stars!! Dear Nexus Bytes LLC, After a month using your services, I felt very great about them! The server is very fast and the uptime when I started calculate while using it is 100%!! Your company have almost enjoyable service with lowest price, easy-to-use control panel and super rapid support team. I have a suggest to the Nexus Bytes LLC that you should have more locations around the world, some as best location as Asian,... Hope your company will prosper! Best Regards, Tien Minh Vy