Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.

Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Guys don´t use this service. Guys don´t use this service. They just disabled my account without any explanation or reason, support just abandoned the issue, and waiting for 3 days already. And as you know, 3 days in a business without receiving emails can destroy you. So i had to migrate all my emails to another service but still there was some damage already. And still they haven´t fixed the issue and not even apologised for the "mistake". 2 things at the core of any business - Email server and website server. Don´t trust this company for any of that.

NexusBytes VPS Provider Best Top #1 Excellent Service! I've compared 4-5 vps provider for cpu, hdd speed test, service and support after hours of research, finally signed up for 12 months plan with Nexusbytes for vDedi-1C, they've got the Best Spec at the Best Price! Ryzen 3900 12 cores, 120 gb NVMe fastest hard disk at a price you cannot beat! Jay and their team are very professional, super friendly and resolve issue via chat and ticket very promptly almost instant, they really care for their client as is family like run business, will highly recommend 10 stars! Thanks alot Jay for your professionalism and awesome support, your product & services is unparalleled 2nd to none, Top in industry! I strong believe you will grow and expand swiftly with your excelllent service!