Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Stay away! From 2016 they gave good hosting but in may 2022 they LITERALLY left the hosting. Just for curisoity, after viewing all bad reviews, I made a ticket saying why and if nexusbytes staff is still alive. Reply: none. 2 Days later... no reply. Since I have a business website + a VPS, soon I'm changing the hosting because I'm scared about auto renew and stuff like this since my card isn't a prepaid one and do a refund contacting the bank is not as easy as with a prepaid card. I don't know why they did this. But please, S T AY A W A Y!

Honestly one of the best vps platforms… Honestly one of the best vps hosting platforms I've ever used. They have very flexible and variable plans you can change the individual amount of ram, cpu cores, storage, everything. And it's not too expensive. I use this platform to run a modded mc server and it runs beautifully

Some problems recently they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and support says it works. Now they agreed to give us a partial refund so it´s ok, hope they get their things fixed and recover what they have been, a very good vps host

Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.