Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.

A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

NEXUS VPS service doesn't work I hired the NEXUS VPS service, it doesn't work. I've been without access for 10 days, I've already opened two tickets and the support doesn't respond It's not a user fault, I know what I'm doing, I use several VPS from other companies. their charge continues... today I received the email warning me to renew. joke.

Nexus Bytes LLC is great especially… Nexus Bytes LLC is great especially their support. I experienced possibly the very best support of all time. Sir Jay is very humble man, he always answered and suggested politely even my concerns was already in their knowledgebase. I've been with other VPS hosting companies for the past 10 years, with my experienced their are only few providers that after sales support is good. All my VPS here have no problem and running smoothly. I highly recommend Nexus Bytes LLC. ( RH Abcede)