This company probably operates on such… This company probably operates on such thin margins, that when they go down, like 3 days ago, they have no equipment or people to help get it back up. They ran smoothly for years, now they are fully down. All they said is "please bear with us, hardware and software issues". AFter asking repeatedly for updates, you get nothing and you can't call them. Terrible. NO idea when its coming back on online after 3 days!

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.

Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Some problems recently they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and support says it works. Now they agreed to give us a partial refund so it´s ok, hope they get their things fixed and recover what they have been, a very good vps host

A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!