A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

NEXUS VPS service doesn't work I hired the NEXUS VPS service, it doesn't work. I've been without access for 10 days, I've already opened two tickets and the support doesn't respond It's not a user fault, I know what I'm doing, I use several VPS from other companies. their charge continues... today I received the email warning me to renew. joke.

Guys don´t use this service. Guys don´t use this service. They just disabled my account without any explanation or reason, support just abandoned the issue, and waiting for 3 days already. And as you know, 3 days in a business without receiving emails can destroy you. So i had to migrate all my emails to another service but still there was some damage already. And still they haven´t fixed the issue and not even apologised for the "mistake". 2 things at the core of any business - Email server and website server. Don´t trust this company for any of that.

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Mind-blowing VPS Services I don't see why I should put less than 5 stars. Their VPS services are great and I have had no major issues so far. The network speed is very fast & the servers appear to have great performance. It's also very surprising that they can offer Blesta, DirectAdmin, ApisCP, CWPRO Panel, and more at such a cheap price with these amazing VPS Services. 5/5 stars for NexusBytes, I would definitely recommend their VPS Services (VPS Services because that is the only service I have used from them so far). Their support staff team is also polite & replies fast, and VPS's are activated within the day of purchase which is awesome & more than acceptable. Go Nexusbytes!