Guys don´t use this service. Guys don´t use this service. They just disabled my account without any explanation or reason, support just abandoned the issue, and waiting for 3 days already. And as you know, 3 days in a business without receiving emails can destroy you. So i had to migrate all my emails to another service but still there was some damage already. And still they haven´t fixed the issue and not even apologised for the "mistake". 2 things at the core of any business - Email server and website server. Don´t trust this company for any of that.

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.

This company probably operates on such… This company probably operates on such thin margins, that when they go down, like 3 days ago, they have no equipment or people to help get it back up. They ran smoothly for years, now they are fully down. All they said is "please bear with us, hardware and software issues". AFter asking repeatedly for updates, you get nothing and you can't call them. Terrible. NO idea when its coming back on online after 3 days!

Nexus Bytes LLC is great especially… Nexus Bytes LLC is great especially their support. I experienced possibly the very best support of all time. Sir Jay is very humble man, he always answered and suggested politely even my concerns was already in their knowledgebase. I've been with other VPS hosting companies for the past 10 years, with my experienced their are only few providers that after sales support is good. All my VPS here have no problem and running smoothly. I highly recommend Nexus Bytes LLC. ( RH Abcede)