Some problems recently they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and support says it works. Now they agreed to give us a partial refund so it´s ok, hope they get their things fixed and recover what they have been, a very good vps host

Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.

its a real shame that nexus bytes went… its a real shame that nexus bytes went under, Jay used to be really hands on before things spiraled out Really miss your hosting guys when you comming back?

NexusBytes VPS Provider Best Top #1 Excellent Service! I've compared 4-5 vps provider for cpu, hdd speed test, service and support after hours of research, finally signed up for 12 months plan with Nexusbytes for vDedi-1C, they've got the Best Spec at the Best Price! Ryzen 3900 12 cores, 120 gb NVMe fastest hard disk at a price you cannot beat! Jay and their team are very professional, super friendly and resolve issue via chat and ticket very promptly almost instant, they really care for their client as is family like run business, will highly recommend 10 stars! Thanks alot Jay for your professionalism and awesome support, your product & services is unparalleled 2nd to none, Top in industry! I strong believe you will grow and expand swiftly with your excelllent service!

Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.