NEXUS VPS service doesn't work I hired the NEXUS VPS service, it doesn't work. I've been without access for 10 days, I've already opened two tickets and the support doesn't respond It's not a user fault, I know what I'm doing, I use several VPS from other companies. their charge continues... today I received the email warning me to renew. joke.

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

Poorly Organised Company can't even call them a LLC Orded a fairly deer server of them and they went down for 4-5 days straight and they responded with "We are extremely sorry for the inconvenience caused. We are having some unfortunate software and hardware issues in many of our DCs." and now it went down again they said I have to backup my data for future references but why would I need to do that??