A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

They are scamers or just terrible… They are scamers or just terrible service providers. Vps down after one week not responding to ticket. dont even think about purchasing anything from this provider

Would take nexusbytes over the big… Would take nexusbytes over the big corps Jay has been more than helpful setting up and managing my services. Whenever there's an issue, Jay is always on time to help. Sofar, I can't tell a difference between NB and the competition. I might even say NB provides better service and help. To the owner I'd say keep it up! I'll keep supporting your business!

NEXUS VPS service doesn't work I hired the NEXUS VPS service, it doesn't work. I've been without access for 10 days, I've already opened two tickets and the support doesn't respond It's not a user fault, I know what I'm doing, I use several VPS from other companies. their charge continues... today I received the email warning me to renew. joke.

Some problems recently they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and support says it works. Now they agreed to give us a partial refund so it´s ok, hope they get their things fixed and recover what they have been, a very good vps host