Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.

They are scamers or just terrible… They are scamers or just terrible service providers. Vps down after one week not responding to ticket. dont even think about purchasing anything from this provider

NEXUS VPS service doesn't work I hired the NEXUS VPS service, it doesn't work. I've been without access for 10 days, I've already opened two tickets and the support doesn't respond It's not a user fault, I know what I'm doing, I use several VPS from other companies. their charge continues... today I received the email warning me to renew. joke.

Some problems recently they used to be very good but recently I got a unresponsive VPS for days! and constant problems with control panel which is slow and sometimes unresponsive, also vnc viewer not working anymore and support says it works. Now they agreed to give us a partial refund so it´s ok, hope they get their things fixed and recover what they have been, a very good vps host

Moving to a new hosting service… Moving to a new hosting service provider is always fraught with challenges. Very quickly realised that Jay and the team at Nexus Bytes are outstanding. You are welcomed into the family and supported accordingly. Migrated 20+ sites with timely and focused support. Very happy and satisfied with Nexus Bytes.