Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Nexus Bytes LLC is great especially… Nexus Bytes LLC is great especially their support. I experienced possibly the very best support of all time. Sir Jay is very humble man, he always answered and suggested politely even my concerns was already in their knowledgebase. I've been with other VPS hosting companies for the past 10 years, with my experienced their are only few providers that after sales support is good. All my VPS here have no problem and running smoothly. I highly recommend Nexus Bytes LLC. ( RH Abcede)

Would take nexusbytes over the big… Would take nexusbytes over the big corps Jay has been more than helpful setting up and managing my services. Whenever there's an issue, Jay is always on time to help. Sofar, I can't tell a difference between NB and the competition. I might even say NB provides better service and help. To the owner I'd say keep it up! I'll keep supporting your business!

They are scamers or just terrible… They are scamers or just terrible service providers. Vps down after one week not responding to ticket. dont even think about purchasing anything from this provider