Great customer service I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features. Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

I am using their service for 3 years… I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

BIG SCAM Looks like all of us have the same problem. I activated automated payment 2 days before they vanished. Does anybody know if they still charge? I contacted my bank of course, but the company charged with a check payment. Its totally strange.

Don't start subscription until service is fully back! I called the company, plugged my phone in, and just waited. After 25 minutes, someone picked up, but the gentleman's English was so bad that he neither understood what I was saying nor could express what the problem was or exactly when it was going to be fixed. Waste of time. I downloaded Play G TV from Google Playstore on my phone and am able to watch it, but I don't know what show is on because I can't get the program guide at all and can't go back in time, so what's the use. I wish the company would just say when or if the service is back on LIKE BEFORE or if it is NOT COMING BACK LIKE THAT, SO I CQN CANCEL MY SUBSCRIPTION.

German TV Company off To be honest, as a German living in Turkey, I think, they have a serious media license problem, thats why it is off from one second to the other. There is no other logical reason, technical problems dont take so long time, and when you have technical problems, E-Mail support worksm, but their whole homepage is off. I feel very sorry, not just about my payment, but i love this service, and unfortunately I didnt find any comparable service like German TC company. I think, when they return, it will be dfferent name, homepage etc.