Great customer service I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features. Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

Website down Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose

$300/ year is too expensive $300/ year is too expensive. Lots of content but should be same price as Netflix. Much of the content can be had for free using Mediatek app. Apps also don't work properly on several devices, so definitely try before you buy. I'd get this if they offered more functionality, better apps, and much better content than I can get for free+Netflix+Prime. Otherwise, the latter is better.

I am using their service for 3 years… I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

OUT OF BUSINESS - DO NOT BUY DO NOT PURCHASE IMPORTANT UPDATE - This company is no longer active and that happened in a most haphazard way leaving many people out of pocket. Original review is below for the record. These guys are the real deal. Very impressed. Perfect if you need to keep up immersion in German Language and a gift for students. If it even works in Australia 🇦🇺, I'm sure it'll work everywhere. Very professionally done. This would be 5 stars, but the Payment types supported are a real hassle. It's like the 1980s - should be Google Play Subscription or VISA or Paypal.