Great customer service I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features. Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

Dear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...

Regular channels are great Regular channels are great, but my favored channel, Heimatkanal, is lousy. It stops all the time.

BIG SCAM Looks like all of us have the same problem. I activated automated payment 2 days before they vanished. Does anybody know if they still charge? I contacted my bank of course, but the company charged with a check payment. Its totally strange.

It's a great app with a huge selection… It's a great app with a huge selection of national and local TV shows, sports and all types of movies from regional to Hollywood Blockbusters. The TV app isn't as good as the pc app, with at times buffering issues and I find myself resetting the TV app daily. The pc app is great. My connection is over 80mbps so I shouldn't be experiencing buffering issues. It also seems some channels are worse than others. I wish they would offer closed caption in German as this would help me expand my language skills. For $300 US (which they don't mention, so if your are not American brace yourself for the exchange) for the year on the premium package, it's a great deal for the year. $25US per month. I'll be subscribing soon.