I am using their service for 3 years… I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

Dear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...

It's a great app with a huge selection… It's a great app with a huge selection of national and local TV shows, sports and all types of movies from regional to Hollywood Blockbusters. The TV app isn't as good as the pc app, with at times buffering issues and I find myself resetting the TV app daily. The pc app is great. My connection is over 80mbps so I shouldn't be experiencing buffering issues. It also seems some channels are worse than others. I wish they would offer closed caption in German as this would help me expand my language skills. For $300 US (which they don't mention, so if your are not American brace yourself for the exchange) for the year on the premium package, it's a great deal for the year. $25US per month. I'll be subscribing soon.

Cannot log on since yesterday Cannot log on since yesterday. Paid on the 10th of January (luckily) for only 30 days but still, have I lost 20 days worth of my money? No advance email notification that they are shutting down service...what the heck??!!! Pretty sorry in my opinion!

$300/ year is too expensive $300/ year is too expensive. Lots of content but should be same price as Netflix. Much of the content can be had for free using Mediatek app. Apps also don't work properly on several devices, so definitely try before you buy. I'd get this if they offered more functionality, better apps, and much better content than I can get for free+Netflix+Prime. Otherwise, the latter is better.