Signed up for German TV in Dec Signed up for German TV in Dec. 2021 and paid the 299.99 dollar annual fee. Today Jan 19 2022 they are no longer in service and their website is disconnected. Phone number won't ring through and I just lost a bunch of money. Really sad service when this happens with no notification or ability to get refund.

Website down Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose

Regular channels are great Regular channels are great, but my favored channel, Heimatkanal, is lousy. It stops all the time.

Dear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...

Don't start subscription until service is fully back! I called the company, plugged my phone in, and just waited. After 25 minutes, someone picked up, but the gentleman's English was so bad that he neither understood what I was saying nor could express what the problem was or exactly when it was going to be fixed. Waste of time. I downloaded Play G TV from Google Playstore on my phone and am able to watch it, but I don't know what show is on because I can't get the program guide at all and can't go back in time, so what's the use. I wish the company would just say when or if the service is back on LIKE BEFORE or if it is NOT COMING BACK LIKE THAT, SO I CQN CANCEL MY SUBSCRIPTION.