Don't start subscription until service is fully back! I called the company, plugged my phone in, and just waited. After 25 minutes, someone picked up, but the gentleman's English was so bad that he neither understood what I was saying nor could express what the problem was or exactly when it was going to be fixed. Waste of time. I downloaded Play G TV from Google Playstore on my phone and am able to watch it, but I don't know what show is on because I can't get the program guide at all and can't go back in time, so what's the use. I wish the company would just say when or if the service is back on LIKE BEFORE or if it is NOT COMING BACK LIKE THAT, SO I CQN CANCEL MY SUBSCRIPTION.

Regular channels are great Regular channels are great, but my favored channel, Heimatkanal, is lousy. It stops all the time.

Really enjoying the app. I've had the Premium now for about a month and am really enjoying it. I'm not a native German speaker but can understand most of what is said so it is a great learning tool. I am a little hard of hearing so the one thing that would really enhance my enjoyment of the content would be the ability to turn on/off closed captioning. The content is super and the ability to go back to prior shows really makes the time change no problem at all. Love all the Bundesliga content!! I'm very happy but I do hope that closed captioning could be added in the future!

I absolutely LOVE German TV Company I absolutely LOVE German TV Company. As a German living in the US, is is an absolute luxury to have access to this service. The channel lineup is awesome, and the fact that one can go as far back as two weeks to watch programs is just fabulous! And should there be the occasional technical issue, Customer Service is FANTASTIC!!! I LOVE this Company!!!

Dear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...