Website down Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose

Great customer service I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features. Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

My dad loved German TV My dad loved German TV. I paid the entire year as well and passed by their store and they are permanently closed. This company is based out of Brooklyn, NY. Their address is 1404 Avenue Z. The store was called TechStudio. After additional research, I noticed they also did Polish and Ukranian TV. I called the phone numbers listed for them as well and it does not even ring.

I am using their service for 3 years… I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

BIG SCAM Looks like all of us have the same problem. I activated automated payment 2 days before they vanished. Does anybody know if they still charge? I contacted my bank of course, but the company charged with a check payment. Its totally strange.