Great customer service I am German, but living in the states. For me it’s worth to pay the amount of the premium service. I love the time shift, to go back in time, or to choose from movies. Back in Germany I definitely paid more for TV without all those features. Issues that I addressed to the messenger, have always been answered patiently. There were sometimes a few technical issues, sometimes caused by myself or errors from the program, but they always have been solved.

It's a great app with a huge selection… It's a great app with a huge selection of national and local TV shows, sports and all types of movies from regional to Hollywood Blockbusters. The TV app isn't as good as the pc app, with at times buffering issues and I find myself resetting the TV app daily. The pc app is great. My connection is over 80mbps so I shouldn't be experiencing buffering issues. It also seems some channels are worse than others. I wish they would offer closed caption in German as this would help me expand my language skills. For $300 US (which they don't mention, so if your are not American brace yourself for the exchange) for the year on the premium package, it's a great deal for the year. $25US per month. I'll be subscribing soon.

I am using their service for 3 years… I am using their service for 3 years now and really never had a problem until the last few days. Website down, nobody answers the phone. I always prepay for one year and definitely not happy about the lack of communication.

Don't start subscription until service is fully back! I called the company, plugged my phone in, and just waited. After 25 minutes, someone picked up, but the gentleman's English was so bad that he neither understood what I was saying nor could express what the problem was or exactly when it was going to be fixed. Waste of time. I downloaded Play G TV from Google Playstore on my phone and am able to watch it, but I don't know what show is on because I can't get the program guide at all and can't go back in time, so what's the use. I wish the company would just say when or if the service is back on LIKE BEFORE or if it is NOT COMING BACK LIKE THAT, SO I CQN CANCEL MY SUBSCRIPTION.

Website down Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose