Ellen Barbara Neffgen
GBA Wonderful feeling of home in a new land! My husband immigrated to the US from Germany when he was 60 years old. German TV has been a lifesaver for many years now by providing great news programs, wonderful old movies along with current happenings across Europe. The special programming at “Fasching”, and during other holidays is wonderful. In addition to all of that there is soccer, tennis and formula one racing to make him smile. On rare occasion we have had to get some help from the technical team and they worked quickly to resolve our problems. They were friendly, patient and professional! We’ll be with them for many years to come!!!
Michael Dick
CAWebsite down Normally, I would rate their service 5 star, but its currently down...can someone from the german tv company please let us know if and when the service will be back. To add to this...if you look at the trust pilot profile, the company has unclaimed their profile. Furthermore, the reason why nobody can get to their servers as that the DNS resolution for these systems has stopped (these systems are no longer known in DNS). Coupled with the fact that phone calls go unanswered, I would believe that the German TV Company is no longer in business...time will tell, I suppose
Melanie Dominguez
GBI’m sooooooooo angry I’m sooooooooo angry! Been trying to call nonstop for 4 days nobody answers ! No service ! We just paid almost $300 in December to renew my yearly subscription and nothing works ! I hope you fix this problem fast !!!!!
Shannon
GBDear customers Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...
Jason Newton
AUIt's a great app with a huge selection… It's a great app with a huge selection of national and local TV shows, sports and all types of movies from regional to Hollywood Blockbusters. The TV app isn't as good as the pc app, with at times buffering issues and I find myself resetting the TV app daily. The pc app is great. My connection is over 80mbps so I shouldn't be experiencing buffering issues. It also seems some channels are worse than others. I wish they would offer closed caption in German as this would help me expand my language skills. For $300 US (which they don't mention, so if your are not American brace yourself for the exchange) for the year on the premium package, it's a great deal for the year. $25US per month. I'll be subscribing soon.