really horrible customer service and… really horrible customer service and not willing to help. server not good and not user friendly. i thought it's a good company because some reviews are good until started using them. definitely will not recommend to anyone. i now moved to Windowsvps Host as they are better

Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

Business dead?! I paid for a win vps. Which says "Pending" all the time. Support never responds. Wasted money. I should have see the 1 star reviews before paying them. If you are reading this review, do yourself a favor, avoid them. I think they are about to close their business soon (or they already have!).

I use IO Zoom’s VPS to host a … I use IO Zoom’s VPS to host a currency/cfd trading platform. I didn’t know what to expect given the low price but had read some positive reviews so thought I’d take a gamble. I’m happy to say that the server runs smoothly and as expected. When I needed help from support (I had accidentally duplicated an order), the online chat support was polite and helpful. I would recommend IO Zoom for casual needs.

Awesome support and hosting performance We recently came from Flywheel, which is an amazing platform, but as we grew in size the pricing got out of hand. With the help of IO Zoom we've setup our own hosting on a VPS that has amazing security and speed. Actually, our sites are now faster on our VPS than they were on Flywheel. The support is awesome, and unlike other VPS providers, they actually will help you tackle any technical issues you have. They'll even manage the VPS for you. I'd give them 10 stars if I could!