Ive been with host us since 10th Dec… Ive been with host us since 10th Dec 2016, everything was great for the most part up until about Sept 2018 and odd things started happening and support tickets where taking around 2 weeks to answer. As it progressed more and more issues continued and tickets kept taking longer to resolve or answer. While their service is cheap, support has gone down the tubes in the past 6 months. Ive since moved all my vps's and in waiting for my final day, im still waiting to see if they will resolve my 2 open tickets

0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..

Stay away from this Company! Our company was leasing a IPv4 Subnet at HostUS. At first everything was going great until they received a fake screenshot of someone impersonating us on Discord that stated that we allow Scanning. Without any confirmation that the Screenshot was legitimate, they instantly terminated our Subnet leaving us behind with a revoked route and a COMPLETELY OFFLINE NETWORK. We tried to talk with the Company but with no success. We delivered argument after argument and at the end they just deleted our WHMCS Account because they knew we are in the right. Please stay away from this company if you really want to create something serious and expect people that want to ruin your business. Additionally they have no idea from Networking whatsoever, didn't read our Messages properly after asking the question that was clearly answered in one of our previous Messages.

Good deals I work with HostUS as a LIR service, who allows to rent IPv4 and IPv6 subnets. The prices are good, the quality is excellent. Support team is friednly and never ignored my messages in the tickets. Now I rented some subnets, and use them on my hosting.

Unbeatable Offers You get what you pay for and with offers such as theirs, you simply cannot complain about delayed support or occasional downtime. The bang for buck more than makes up for it. Overall, a decent service that means money well spent.