Lost a 4 year old website and two… Regular server downtime over the course of 9 months I used their slow service. Lost a 4 year old website and two domains in the matter of 24 hours. Must say the best fastest service was the refund and termination of service. I would be very cautious trusting your data in their hands or rely on their customer support.

Ive been with host us since 10th Dec… Ive been with host us since 10th Dec 2016, everything was great for the most part up until about Sept 2018 and odd things started happening and support tickets where taking around 2 weeks to answer. As it progressed more and more issues continued and tickets kept taking longer to resolve or answer. While their service is cheap, support has gone down the tubes in the past 6 months. Ive since moved all my vps's and in waiting for my final day, im still waiting to see if they will resolve my 2 open tickets

Solid hosting but watch your own uptime 'cause they won't Solid hardware, good performance, but they won't tell you there's a problem when there's a problem. I've used their VPS hosting for several years. A good value! For some reason, HostUS refuses to notify their customers when they have an outage. That has wasted hours of time as we scramble to troubleshoot something that isn't our fault, nor under our control. Sigh. If they could only get a bit proactive they would be a solid 5 star provider!

Very bad servers Very bad servers, they throttle FTP connections, so even if you generate a backup via CPanel, good luck trying to download it and moving away from their crappy servers! The server interrupts the download and then you have to start over and over and over... very very crappy idea. You get what you pay for!

Unbeatable Offers You get what you pay for and with offers such as theirs, you simply cannot complain about delayed support or occasional downtime. The bang for buck more than makes up for it. Overall, a decent service that means money well spent.