Ive been with host us since 10th Dec… Ive been with host us since 10th Dec 2016, everything was great for the most part up until about Sept 2018 and odd things started happening and support tickets where taking around 2 weeks to answer. As it progressed more and more issues continued and tickets kept taking longer to resolve or answer. While their service is cheap, support has gone down the tubes in the past 6 months. Ive since moved all my vps's and in waiting for my final day, im still waiting to see if they will resolve my 2 open tickets

Unbeatable Offers You get what you pay for and with offers such as theirs, you simply cannot complain about delayed support or occasional downtime. The bang for buck more than makes up for it. Overall, a decent service that means money well spent.

Very bad servers Very bad servers, they throttle FTP connections, so even if you generate a backup via CPanel, good luck trying to download it and moving away from their crappy servers! The server interrupts the download and then you have to start over and over and over... very very crappy idea. You get what you pay for!

Solid hosting but watch your own uptime 'cause they won't Solid hardware, good performance, but they won't tell you there's a problem when there's a problem. I've used their VPS hosting for several years. A good value! For some reason, HostUS refuses to notify their customers when they have an outage. That has wasted hours of time as we scramble to troubleshoot something that isn't our fault, nor under our control. Sigh. If they could only get a bit proactive they would be a solid 5 star provider!

0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..