Their support is incompetent and arrogant. Their support is incompetent and arrogant. Again, I confirm: Their support is incompetent and arrogant. I spend hours and hours working with them to setup a server. I paid them a fee for a dedicated maintenance. After a days of no-response, they sent me an email telling me that they were unable to perform the task, and they canceled my account, with no more details provided.

Has not delivered my VPS server The website looks okay but I have not received my order yet even though I paid for it I contacted support and am still waiting for them to deliver me my vps server I will keep everyone updated

0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..

Low price, great performance, good support I have had a sub-rock-bottom price OpenVZ VPS with HostUS for a little over three years. In the beginning, there were some performance issues at certain times of day because of other users on the node, but in time, with quite a bit of effort on their part, the problems were resolved. Since then it's been smooth sailing, with hardly any downtime, crisp performance (slight slowdowns every once in a while), and an almost transparent conversion to OpenVZ 7, which they handled completely. My application uses very little resources, and a more demanding one might run into problems, but based on my experience, I would highly recommend HostUS for such usage.

Amazing Prices and Great Performance I've been using one of their OpenVZ VPS for 1 year and I'm just amazed by the stable performance and of course a super cheap price. Really amazed. One time I had a problem because I couldn't pay the server at time and they gave me 7 extra days. Best support team ever! :) I super recommend them!