0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..

Amazing Prices and Great Performance I've been using one of their OpenVZ VPS for 1 year and I'm just amazed by the stable performance and of course a super cheap price. Really amazed. One time I had a problem because I couldn't pay the server at time and they gave me 7 extra days. Best support team ever! :) I super recommend them!

Has not delivered my VPS server The website looks okay but I have not received my order yet even though I paid for it I contacted support and am still waiting for them to deliver me my vps server I will keep everyone updated

Their support is incompetent and arrogant. Their support is incompetent and arrogant. Again, I confirm: Their support is incompetent and arrogant. I spend hours and hours working with them to setup a server. I paid them a fee for a dedicated maintenance. After a days of no-response, they sent me an email telling me that they were unable to perform the task, and they canceled my account, with no more details provided.

Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.