Neng LI
FRI bought a vps from hostus.us I bought a vps from hostus.us, but I waited for an hour before someone activated it, and I sent a lot of work orders during that time, where is the 24 hour customer service? After one hour, it showed that the activation was successful, but the link was not available, the IP always showed closed status, and I kept sending work orders to contact their customer service, but no one replied to me. After waiting for four hours I sent the same work order to every department, but the response I got was that I was being unreasonable, that I had purchased a service, and where was the service you said you would provide? What do you mean by 24 hour manual online service? Why has this fraudulent company survived for so long? Finally received an email from them and privately cancelled my account and can't contact them or get my money back as shown in the screenshot. I regret it because I paid a lot of time.
Oleksandr Herasymenko
UAGood deals I work with HostUS as a LIR service, who allows to rent IPv4 and IPv6 subnets. The prices are good, the quality is excellent. Support team is friednly and never ignored my messages in the tickets. Now I rented some subnets, and use them on my hosting.
Matthew Wilders
ATStay away from this Company! Our company was leasing a IPv4 Subnet at HostUS. At first everything was going great until they received a fake screenshot of someone impersonating us on Discord that stated that we allow Scanning. Without any confirmation that the Screenshot was legitimate, they instantly terminated our Subnet leaving us behind with a revoked route and a COMPLETELY OFFLINE NETWORK. We tried to talk with the Company but with no success. We delivered argument after argument and at the end they just deleted our WHMCS Account because they knew we are in the right. Please stay away from this company if you really want to create something serious and expect people that want to ruin your business. Additionally they have no idea from Networking whatsoever, didn't read our Messages properly after asking the question that was clearly answered in one of our previous Messages.
Anita Lance
RSThe service literally became a… The service literally became a disaster, after more than five years I left them. There is no support, when their servers go down, they can be offline for five or six days, no one at support answers! Too many lost nerves for a service that practically does not work!
Toby G
GBLow price, great performance, good support I have had a sub-rock-bottom price OpenVZ VPS with HostUS for a little over three years. In the beginning, there were some performance issues at certain times of day because of other users on the node, but in time, with quite a bit of effort on their part, the problems were resolved. Since then it's been smooth sailing, with hardly any downtime, crisp performance (slight slowdowns every once in a while), and an almost transparent conversion to OpenVZ 7, which they handled completely. My application uses very little resources, and a more demanding one might run into problems, but based on my experience, I would highly recommend HostUS for such usage.