Very bad servers Very bad servers, they throttle FTP connections, so even if you generate a backup via CPanel, good luck trying to download it and moving away from their crappy servers! The server interrupts the download and then you have to start over and over and over... very very crappy idea. You get what you pay for!

Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.

i am having nightmare of my life with… i am having nightmare of my life with them . 2 of my services down , raised tickets they couldn't resolve for a month plus ,then Alexander (one of support staff) replied will help to move to London , as my other 3 service down there was working . After that response seems either he resigned or went for holiday no news yet , i am without my business emails for a week now .. had made me feel so frustrated with their support .. This is first time experiencing such a long delay , usually its 2-7 days , seems either this company has no support staff or seems everybody quit there .. Until they fix please dont take a risk and buy any services .. now i need to start to plan to move one by one when renewal dates come .. - will change review if they get back asap..

Their support is incompetent and arrogant. Their support is incompetent and arrogant. Again, I confirm: Their support is incompetent and arrogant. I spend hours and hours working with them to setup a server. I paid them a fee for a dedicated maintenance. After a days of no-response, they sent me an email telling me that they were unable to perform the task, and they canceled my account, with no more details provided.

Unbeatable Offers You get what you pay for and with offers such as theirs, you simply cannot complain about delayed support or occasional downtime. The bang for buck more than makes up for it. Overall, a decent service that means money well spent.