Lost a 4 year old website and two… Regular server downtime over the course of 9 months I used their slow service. Lost a 4 year old website and two domains in the matter of 24 hours. Must say the best fastest service was the refund and termination of service. I would be very cautious trusting your data in their hands or rely on their customer support.

I bought a vps from hostus.us I bought a vps from hostus.us, but I waited for an hour before someone activated it, and I sent a lot of work orders during that time, where is the 24 hour customer service? After one hour, it showed that the activation was successful, but the link was not available, the IP always showed closed status, and I kept sending work orders to contact their customer service, but no one replied to me. After waiting for four hours I sent the same work order to every department, but the response I got was that I was being unreasonable, that I had purchased a service, and where was the service you said you would provide? What do you mean by 24 hour manual online service? Why has this fraudulent company survived for so long? Finally received an email from them and privately cancelled my account and can't contact them or get my money back as shown in the screenshot. I regret it because I paid a lot of time.

Low price, great performance, good support I have had a sub-rock-bottom price OpenVZ VPS with HostUS for a little over three years. In the beginning, there were some performance issues at certain times of day because of other users on the node, but in time, with quite a bit of effort on their part, the problems were resolved. Since then it's been smooth sailing, with hardly any downtime, crisp performance (slight slowdowns every once in a while), and an almost transparent conversion to OpenVZ 7, which they handled completely. My application uses very little resources, and a more demanding one might run into problems, but based on my experience, I would highly recommend HostUS for such usage.

i am having nightmare of my life with… i am having nightmare of my life with them . 2 of my services down , raised tickets they couldn't resolve for a month plus ,then Alexander (one of support staff) replied will help to move to London , as my other 3 service down there was working . After that response seems either he resigned or went for holiday no news yet , i am without my business emails for a week now .. had made me feel so frustrated with their support .. This is first time experiencing such a long delay , usually its 2-7 days , seems either this company has no support staff or seems everybody quit there .. Until they fix please dont take a risk and buy any services .. now i need to start to plan to move one by one when renewal dates come .. - will change review if they get back asap..

Unbeatable Offers You get what you pay for and with offers such as theirs, you simply cannot complain about delayed support or occasional downtime. The bang for buck more than makes up for it. Overall, a decent service that means money well spent.