Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.

Solid hosting but watch your own uptime 'cause they won't Solid hardware, good performance, but they won't tell you there's a problem when there's a problem. I've used their VPS hosting for several years. A good value! For some reason, HostUS refuses to notify their customers when they have an outage. That has wasted hours of time as we scramble to troubleshoot something that isn't our fault, nor under our control. Sigh. If they could only get a bit proactive they would be a solid 5 star provider!

Has not delivered my VPS server The website looks okay but I have not received my order yet even though I paid for it I contacted support and am still waiting for them to deliver me my vps server I will keep everyone updated

Ive been with host us since 10th Dec… Ive been with host us since 10th Dec 2016, everything was great for the most part up until about Sept 2018 and odd things started happening and support tickets where taking around 2 weeks to answer. As it progressed more and more issues continued and tickets kept taking longer to resolve or answer. While their service is cheap, support has gone down the tubes in the past 6 months. Ive since moved all my vps's and in waiting for my final day, im still waiting to see if they will resolve my 2 open tickets

The service literally became a… The service literally became a disaster, after more than five years I left them. There is no support, when their servers go down, they can be offline for five or six days, no one at support answers! Too many lost nerves for a service that practically does not work!