They don't answer emails They don't answer emails. I was not able to cancel my subscription and try to recharge me for renewal. I have a sent report but they claim that they didn't receive a email. Be aware. I make a claim for paypal and make also a chargeback on my bank account so I got already my money back. Lets see how paypal will handle this.

0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..

Cheap annual U.S. shared hosting with adequate features This is first year I use HostUs annual shared hosting. It is one of Top 6 Cheap Annual U.S. Shared Hosting Companies from Hundreds in my Note, Its features are adequate.

terrible service terrible service. Support takes days to respond and They supply a whmcs from june 2021 which will get you hacked and would not give an updated download even tho it's there job.

Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.