Very bad servers Very bad servers, they throttle FTP connections, so even if you generate a backup via CPanel, good luck trying to download it and moving away from their crappy servers! The server interrupts the download and then you have to start over and over and over... very very crappy idea. You get what you pay for!

I bought a vps from hostus.us I bought a vps from hostus.us, but I waited for an hour before someone activated it, and I sent a lot of work orders during that time, where is the 24 hour customer service? After one hour, it showed that the activation was successful, but the link was not available, the IP always showed closed status, and I kept sending work orders to contact their customer service, but no one replied to me. After waiting for four hours I sent the same work order to every department, but the response I got was that I was being unreasonable, that I had purchased a service, and where was the service you said you would provide? What do you mean by 24 hour manual online service? Why has this fraudulent company survived for so long? Finally received an email from them and privately cancelled my account and can't contact them or get my money back as shown in the screenshot. I regret it because I paid a lot of time.

Stay away from this Company! Our company was leasing a IPv4 Subnet at HostUS. At first everything was going great until they received a fake screenshot of someone impersonating us on Discord that stated that we allow Scanning. Without any confirmation that the Screenshot was legitimate, they instantly terminated our Subnet leaving us behind with a revoked route and a COMPLETELY OFFLINE NETWORK. We tried to talk with the Company but with no success. We delivered argument after argument and at the end they just deleted our WHMCS Account because they knew we are in the right. Please stay away from this company if you really want to create something serious and expect people that want to ruin your business. Additionally they have no idea from Networking whatsoever, didn't read our Messages properly after asking the question that was clearly answered in one of our previous Messages.

Ive been with host us since 10th Dec… Ive been with host us since 10th Dec 2016, everything was great for the most part up until about Sept 2018 and odd things started happening and support tickets where taking around 2 weeks to answer. As it progressed more and more issues continued and tickets kept taking longer to resolve or answer. While their service is cheap, support has gone down the tubes in the past 6 months. Ive since moved all my vps's and in waiting for my final day, im still waiting to see if they will resolve my 2 open tickets

The service literally became a… The service literally became a disaster, after more than five years I left them. There is no support, when their servers go down, they can be offline for five or six days, no one at support answers! Too many lost nerves for a service that practically does not work!