I bought a vps from hostus.us I bought a vps from hostus.us, but I waited for an hour before someone activated it, and I sent a lot of work orders during that time, where is the 24 hour customer service? After one hour, it showed that the activation was successful, but the link was not available, the IP always showed closed status, and I kept sending work orders to contact their customer service, but no one replied to me. After waiting for four hours I sent the same work order to every department, but the response I got was that I was being unreasonable, that I had purchased a service, and where was the service you said you would provide? What do you mean by 24 hour manual online service? Why has this fraudulent company survived for so long? Finally received an email from them and privately cancelled my account and can't contact them or get my money back as shown in the screenshot. I regret it because I paid a lot of time.

Very bad servers Very bad servers, they throttle FTP connections, so even if you generate a backup via CPanel, good luck trying to download it and moving away from their crappy servers! The server interrupts the download and then you have to start over and over and over... very very crappy idea. You get what you pay for!

They don't answer emails They don't answer emails. I was not able to cancel my subscription and try to recharge me for renewal. I have a sent report but they claim that they didn't receive a email. Be aware. I make a claim for paypal and make also a chargeback on my bank account so I got already my money back. Lets see how paypal will handle this.

terrible service terrible service. Support takes days to respond and They supply a whmcs from june 2021 which will get you hacked and would not give an updated download even tho it's there job.

Has not delivered my VPS server The website looks okay but I have not received my order yet even though I paid for it I contacted support and am still waiting for them to deliver me my vps server I will keep everyone updated