i am having nightmare of my life with… i am having nightmare of my life with them . 2 of my services down , raised tickets they couldn't resolve for a month plus ,then Alexander (one of support staff) replied will help to move to London , as my other 3 service down there was working . After that response seems either he resigned or went for holiday no news yet , i am without my business emails for a week now .. had made me feel so frustrated with their support .. This is first time experiencing such a long delay , usually its 2-7 days , seems either this company has no support staff or seems everybody quit there .. Until they fix please dont take a risk and buy any services .. now i need to start to plan to move one by one when renewal dates come .. - will change review if they get back asap..

Low price, great performance, good support I have had a sub-rock-bottom price OpenVZ VPS with HostUS for a little over three years. In the beginning, there were some performance issues at certain times of day because of other users on the node, but in time, with quite a bit of effort on their part, the problems were resolved. Since then it's been smooth sailing, with hardly any downtime, crisp performance (slight slowdowns every once in a while), and an almost transparent conversion to OpenVZ 7, which they handled completely. My application uses very little resources, and a more demanding one might run into problems, but based on my experience, I would highly recommend HostUS for such usage.

They don't answer emails They don't answer emails. I was not able to cancel my subscription and try to recharge me for renewal. I have a sent report but they claim that they didn't receive a email. Be aware. I make a claim for paypal and make also a chargeback on my bank account so I got already my money back. Lets see how paypal will handle this.

Good deals I work with HostUS as a LIR service, who allows to rent IPv4 and IPv6 subnets. The prices are good, the quality is excellent. Support team is friednly and never ignored my messages in the tickets. Now I rented some subnets, and use them on my hosting.

0Star for worst support team 1. Service down for 10 days plus , everyday I been chasing still no response , they seems don’t care ! 2. In the last the support team was ok. Past one year it’s a nightmare 3. If they don’t improve their support I doubt anyone will continue 4. Those running critical or business dont choose until the day the support team is changed 5. If any management team looking at this review , pls change support staff ! They lack any knowledge or experience ! Don’t let customers wait for weeks to resolve ! Really frustrated .. I know you guys don’t care customers , but don’t forget customers give you business .. I wish the entire support team get retrenched and replaced with good guys .. and hostus returns to past glory ! Till then I gotta curse and swear the current team ..