The service literally became a… The service literally became a disaster, after more than five years I left them. There is no support, when their servers go down, they can be offline for five or six days, no one at support answers! Too many lost nerves for a service that practically does not work!

Lost a 4 year old website and two… Regular server downtime over the course of 9 months I used their slow service. Lost a 4 year old website and two domains in the matter of 24 hours. Must say the best fastest service was the refund and termination of service. I would be very cautious trusting your data in their hands or rely on their customer support.

i am having nightmare of my life with… i am having nightmare of my life with them . 2 of my services down , raised tickets they couldn't resolve for a month plus ,then Alexander (one of support staff) replied will help to move to London , as my other 3 service down there was working . After that response seems either he resigned or went for holiday no news yet , i am without my business emails for a week now .. had made me feel so frustrated with their support .. This is first time experiencing such a long delay , usually its 2-7 days , seems either this company has no support staff or seems everybody quit there .. Until they fix please dont take a risk and buy any services .. now i need to start to plan to move one by one when renewal dates come .. - will change review if they get back asap..

Their support is incompetent and arrogant. Their support is incompetent and arrogant. Again, I confirm: Their support is incompetent and arrogant. I spend hours and hours working with them to setup a server. I paid them a fee for a dedicated maintenance. After a days of no-response, they sent me an email telling me that they were unable to perform the task, and they canceled my account, with no more details provided.

Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.