Lost a 4 year old website and two… Regular server downtime over the course of 9 months I used their slow service. Lost a 4 year old website and two domains in the matter of 24 hours. Must say the best fastest service was the refund and termination of service. I would be very cautious trusting your data in their hands or rely on their customer support.

They don't answer emails They don't answer emails. I was not able to cancel my subscription and try to recharge me for renewal. I have a sent report but they claim that they didn't receive a email. Be aware. I make a claim for paypal and make also a chargeback on my bank account so I got already my money back. Lets see how paypal will handle this.

Lack of customer service I lost my services after 4 years due to a payment not being received by hostUS. Their system terminated my services and purged by data in less than a month. No one tried to stop it, they just let the system manage it. This is a horrible experience and they have shown no remorse over what has happened and offer no solutions. Not even an attempt to keep my business.

Has not delivered my VPS server The website looks okay but I have not received my order yet even though I paid for it I contacted support and am still waiting for them to deliver me my vps server I will keep everyone updated

Stay away from this Company! Our company was leasing a IPv4 Subnet at HostUS. At first everything was going great until they received a fake screenshot of someone impersonating us on Discord that stated that we allow Scanning. Without any confirmation that the Screenshot was legitimate, they instantly terminated our Subnet leaving us behind with a revoked route and a COMPLETELY OFFLINE NETWORK. We tried to talk with the Company but with no success. We delivered argument after argument and at the end they just deleted our WHMCS Account because they knew we are in the right. Please stay away from this company if you really want to create something serious and expect people that want to ruin your business. Additionally they have no idea from Networking whatsoever, didn't read our Messages properly after asking the question that was clearly answered in one of our previous Messages.