Customer Service black hole Impossible to upgrade from the free service just drops into 404 errors and 6 separate emails asking for help were ignored - AutoDS is far better

WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. STAY AWAY They've advertised (& emailed personally) a promotion during the last Black Friday season to get 50% off subscription's, (by the way their reg. price is pretty much expensive vs others), I went ahead & subscribed using the given code, I was happy to see the price reflecting the 50% off, however their system is designed that you first get a 7 day free trial (like most company's in this line), so I was upset to see after my trial finished that I was charged the reg. price, I contacted them immediately they didn't responded normally they just first totally cancelled my subscription & then they refunded the whole amount, when i emailed them many times that I wanted to remain with my subscription but with the promised price I signed up for, the responses were very delayed & not honestly, they kept repeating the same belowny's over & over without any care & value for me, I would stay away from this company, & its in addition to many issues & problems I've faced with the site in general

The software works good, hard to make money. The software works good, the problem is that there is too much competition and others are selling for a minimal profit so it's hard to make any money.

GREAT PROGRAM!!! Great people, great customer service, great program. 5 stars all the way!

Use a different software, plenty of others.. This company has fraudulent billing practices. Please read the fine print and do not upgrade the software! They say they pro rate things but it is miscalculated and is actually near a double charge. Do not do business with this company. Use ZeeDrop, List quick or AutoDS. This company refuses to refund for their mistakes. Not to mention the software bugs out a lot and creates many issues for FB Shops in your catalog. Avoid if you can. Do not be duped by the advertising and marketing campaigns. Do not take my word for it. Down the line eventually you will see.