WORST CUSTOMER SERVICE I'VE EVER EXPERIENCED. STAY AWAY They've advertised (& emailed personally) a promotion during the last Black Friday season to get 50% off subscription's, (by the way their reg. price is pretty much expensive vs others), I went ahead & subscribed using the given code, I was happy to see the price reflecting the 50% off, however their system is designed that you first get a 7 day free trial (like most company's in this line), so I was upset to see after my trial finished that I was charged the reg. price, I contacted them immediately they didn't responded normally they just first totally cancelled my subscription & then they refunded the whole amount, when i emailed them many times that I wanted to remain with my subscription but with the promised price I signed up for, the responses were very delayed & not honestly, they kept repeating the same belowny's over & over without any care & value for me, I would stay away from this company, & its in addition to many issues & problems I've faced with the site in general

Customer support sucks Customer support sucks, never received a response after I reported that repricer never worked at all. Keeps giving canned emails and do not understand and check issues.

GREAT PROGRAM!!! Great people, great customer service, great program. 5 stars all the way!

This software is awesome This software is awesome. Doubled my sales and dropped the time I had to invest in to post my items in FBMP. The product research on this bad boy is top notch!

Not following their own refund policy Not following their own refund policy. Contact them right after placing an order, to refund my payment. No full refund was issued.