Misleading pricing listed on plans… Misleading pricing listed on plans page. Monthly plans are listed but not actually available, when you get the checkout as it reverts an annual subscription. Contacting support gets you nowhere as they just tell you the pricing page is wrong and that annual payment is the only option. Very poor customer service.

Highly disappointing After several months of signing up for backup, I don't get any backup and only get emails daily to inform me that backups could not be done. Support or contact is virtually non-existent. I have spent several nights looking for a number or chat to speak to someone but all in vain. To say the least, highly disappointing. I do not recommend

Useless customer service For some reason, my self hosted main domain has been removed from my WordPress account, but not my two self hosted subdomains. I tried reaching out to Jetpack to find out why this has happened and how to get my main domain re-added, but they refuse to do anything remotely helpful

Thieves Jetpack AI took money from my ATM card. Without my consent while the service is still uncompetitive even after the payment. Terrible service and no support. Thieves!

GARBAGE ……. Pack GARBAGE …….. took them that long to respond properly that once they did, I lost any actionable back ups to my site. Now I have to call a web person to come in in to do the fixes. Atleast £200 THANKS, Unprofessional Jet Pack