No support I have issues with my stats… No support I have issues with my stats and they only send me an article that everyone can find

Highly disappointing After several months of signing up for backup, I don't get any backup and only get emails daily to inform me that backups could not be done. Support or contact is virtually non-existent. I have spent several nights looking for a number or chat to speak to someone but all in vain. To say the least, highly disappointing. I do not recommend

Easy to speed up your site Easy to speed up your site I've always appreciated Jetpack, it's easy to use and it just works. But I love their new plugin Jetpack Boost. You get a simple dashboard with a few toggles. Spend 5 minutes and your site is faster. This also impacts SEO because Google cares about that sort of thing. Love it!

Useless customer service For some reason, my self hosted main domain has been removed from my WordPress account, but not my two self hosted subdomains. I tried reaching out to Jetpack to find out why this has happened and how to get my main domain re-added, but they refuse to do anything remotely helpful

Misleading pricing listed on plans… Misleading pricing listed on plans page. Monthly plans are listed but not actually available, when you get the checkout as it reverts an annual subscription. Contacting support gets you nowhere as they just tell you the pricing page is wrong and that annual payment is the only option. Very poor customer service.