I've been using TunesGo since 2016 I've been using TunesGo from Wondershare to move music across devices since 2016... It's done everything I've wanted each time I use it. I've had no issue pulling music from old to new devices over the years (much of my music was ripped from old CD's, not purchased thru iTunes, so iTunes backups don't work). I've only had to contact their help desk once - turned out I just needed to install the latest version of the software to resolve my issue.

I tried to export an audiobook… I tried to export an audiobook following the instructions on their website. All it does it crash. What a joke.

Doesn't Work I bought Wondershare Tunes go, because I've always had Macs, iPhones and iTunes, which of course work seamlessly together. Wondershare claim their app will transfer all music in iTunes INCLUDING playlists. It doesn't even transfer all tracks selected, let alone playlists. Pretty sure that nothing will - that's iTunes for you.

Customer Service I recently purchased Wondershare TunesGo. I had in the past and was very happy with it. But couldn't get it work this time and contacted customer support explaining the situation. They responded quick and took care of me. Great customer service.

They make you download and after all… They make you download and after all installation they let you transfer 10 pictures out of thousands for free.