Customer Service I recently purchased Wondershare TunesGo. I had in the past and was very happy with it. But couldn't get it work this time and contacted customer support explaining the situation. They responded quick and took care of me. Great customer service.

TunesGo does not work TunesGo does not work! It only recognizes my iPod when iTunes is open. TunesGo tells you to close iTurnes and when I close iTunes TunesGo stop recognizing my iPod.

I've been using TunesGo since 2016 I've been using TunesGo from Wondershare to move music across devices since 2016... It's done everything I've wanted each time I use it. I've had no issue pulling music from old to new devices over the years (much of my music was ripped from old CD's, not purchased thru iTunes, so iTunes backups don't work). I've only had to contact their help desk once - turned out I just needed to install the latest version of the software to resolve my issue.

A Genuinely Warranted 5 Stars! Monica was Great It took several back and forths, to Completely Resolve the problem. But she Always got back to me, many times, in a Lot less than 24 hours. So a Genuinely Warranted 5 Stars!

Not really as good as I expect. -