Alexa K.
DKIt is a pleasure to use Fareharbor! We use Fareharbor for the 2 businesses I work for. The support staff are essentially available 24/7. Their fees are worth their support function. The modularity in options is also impressive. Cesar and Livia in their connectivity support team, and everyone in the regular support lines I have ever called, have always been extremely helpful, polite, and fast.
Taggs
GBThe online booking system we have for… The online booking system we have for our Day Boat Hire element of our business has increased business considerably. Our office is now manageable in the height of the season because approximately 75% of bookings are made online (always by email and phone until this year). The Fareharbor set-up staff and support team staff are all FABULOUS! This company is definitely worth 10 stars out of five !!
JJ
GBTried to book Niles Canyon Train of… Tried to book Niles Canyon Train of Lights. The cart accepted my purchase of 10 tickets. Entered my credit card information to complete the purchase (maybe 1 minute to do that step). Fareharbor "said" purchase could not be done. It would not longer accept my ticket purchase, and then the train was sold out. FareHarbor failed to hold onto my ticket purchase, during the purchase phase. Very poor!
Kristin Cole
GBThe support team is great The support team is great! They help you when you need it; most of the time very quickly! My account person is always been good and on top of things. And whenever we start a new entity of the business they build good, quality websites, fast. Thanks!
Ian R
GBPressure pressure pressure We were cold called and had a chat with a guy called Evdoxos Matallinos from Fareharbor I explained that it wasn't an easy fit for us, but he was adamant that he could make it work. He has then chased and chased us to sign up with Fareharbor for our business. I have told him that we would make a decision when we had time, but still received call after call. He then called again today and when I told him that I was busy with a client he laughed at me!! This is one guaranteed way to p!ss off a potential customer and you've done exactly that!!