Kristin Cole
GBThe support team is great The support team is great! They help you when you need it; most of the time very quickly! My account person is always been good and on top of things. And whenever we start a new entity of the business they build good, quality websites, fast. Thanks!
Alexa K.
DKIt is a pleasure to use Fareharbor! We use Fareharbor for the 2 businesses I work for. The support staff are essentially available 24/7. Their fees are worth their support function. The modularity in options is also impressive. Cesar and Livia in their connectivity support team, and everyone in the regular support lines I have ever called, have always been extremely helpful, polite, and fast.
Tripoutside
INWe are a re-seller that helps… We are a re-seller that helps Fareharbor.com customers increase their outdoor rental and tour sales by providing marketing and visibility on our platform. We've been working with FH for over 2 years now and every single interaction with them has been nothing less than a 5-star experience every single time. That's now easy to achieve, especially given that they are the biggest in the industry. Here are some specific reasons for the high rating. - Dedicated team members that answer any support questions within hours (max) - The team members are always highly trained and know exactly what they are doing - Amazing technology that is plug and play, easy to use for not only our outfitters, but also for ourselves as resellers. We receive a dashboard where we can track all of the bookings that we send the shops to increase their sales without requiring any work from the shops. Both us, and Fareharbor, understand that the shops are extremely busy and can't be bothered by technical tasks, they already have enough on their plate. FH has entire teams dedicated to supporting the shops and tour operators, which in turn supports us. Here is one thing that we are excited to get in the future: - Ability to share inventory between tours and rentals. Currently, if a shop owner has shared inventory that they would like to use for tours and also for their rental business, there isn't a great way to share the assets. Thanks for all of your support guys. It truly means a lot to a small business! Reet TripOutside.com