Horrible company that condones spammers… Horrible company that condones spammers and doesn't accept emails to their abuse email address advertised on the website. When you report a spammer they immediately reject the email to their abuse address. This company is in violation of the federal CAN-SPAM act and should be shut down by the FTC.

Amazing customer service! Amazing customer service! I had never heard of DKIM before, but they helped me generate a key, send it over to our devops to add it to our DNS, and validate it in Sparkpost in no time. Very quick back and forth.

Sparkpost & MessageBird are irresponsibles Sparkpost & MessageBird are irresponsibles with their account suspension, they don't care about the impact they can produce to the customers, and they don't care about the service. They cut our service because they didn't answer to more than 25 emails and 15 tickets we opened to inform that we need the payment information which they changed when moved from Sparkpost to MessageBird. They responded 6 months latter with wrong information delaying more and more the payment, but then they cut the service. It is the worse service I have ever received.

Stellar Support and Reliable Platform! Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously. In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out. As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!

All sparkpost email goes to my spam… All sparkpost email goes to my spam filters. It is therefore a waste of time and money for anyone who is sending me stuff through their platform. I wouldn't be interested in anything offered by an organisation foolish enough to use it so seems like a pointless business from where I'm sitting.