Stellar Support and Reliable Platform! Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously. In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out. As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!

Literally the worst Literally the worst. Do not waste time and money on them. The support is good for nothing. 1 whole day with their support repeating the same steps over and over again but still not able to setup account. Took 2 mins with mailgun to do the same. Wasted 1 day of my life. AVOID SPARKPOST.

Amazing customer service! Amazing customer service! I had never heard of DKIM before, but they helped me generate a key, send it over to our devops to add it to our DNS, and validate it in Sparkpost in no time. Very quick back and forth.

Sparkpost is the Best Sparkpost is the best email marketing platform that is available in this cluttered market. Their support team understand the query from always strives to provide the best solution for us. I like signals which is one of the best in class for an email marketing which can predict the health score upfront and take corrective actions in the upcoming campaigns.

Sparkposts support and service is top notch! Sparkposts support made my learning curve about email marketing ins and outs much less steep. THey helped me each time with accurate and fast information or actions. I recommend Sparkpost for anyone looking for mass email sending as they have affordable prices and of course support team is very good and expedite. Keep it up!