A customer
GBNo way to contact the company We have been a customer for a while but haven't use the service for some time. Now I would like to cancel subscription but it's impossible as there is no way of contacting them without creating a ticket (and I can't login). These types of services just make you furious.
Wardross
INLiterally the worst Literally the worst. Do not waste time and money on them. The support is good for nothing. 1 whole day with their support repeating the same steps over and over again but still not able to setup account. Took 2 mins with mailgun to do the same. Wasted 1 day of my life. AVOID SPARKPOST.
Steve Yeck
GBWe have been using Sparkpost for… We have been using Sparkpost for delivery of one of our most important customers. The entire Sparkpost team is always there for our clients last minute needs and changes and makes what could be a difficult situation work exceptionally well. We love the Signal Analytics that comes with the account and hope to someday grow to where we can add in some more of the professional delivery services.
Angelina
GBStellar Support and Reliable Platform! Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously. In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out. As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!
Martin Block
GBPort25 renewal process and is top notch. Port25 support team has always been top notch. Seems this trend has also moved to renewals. The new renewal team (or new for me) reached out to me, extended our license for a short period without me asking in order to accommodate the US Mail and has strong follow up. We’ve used the product for years and always had great product performance and continual improvement. The new focus on renewal process is a sign that this software firm is applying best practices to all areas of operation. Bravo!