Very Bad Customer Support Our company had multiple accounts with them and we started using Sparkpost but the company suspended all accounts at once and after discussing this I told them to refund but they didn't instead they stopped talking and closed the accounts.

Horrible company that condones spammers… Horrible company that condones spammers and doesn't accept emails to their abuse email address advertised on the website. When you report a spammer they immediately reject the email to their abuse address. This company is in violation of the federal CAN-SPAM act and should be shut down by the FTC.

Stellar Support and Reliable Platform! Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously. In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out. As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!

We barred them! They need to clean their act up! Over a long period we've frequently noted .sparkpostmail.com as the sender host for persistent spammers... which tells us the 'service' is basically unpoliced; undermining the credibility of legitimate users! This has been getting worse in the last year or so! - So frequent is the annoyance that we now BAR all email which has the string .sparkpostmail.com in any header via a Cpanel filter! I'd think twice about using this 'service' unless you want to find your messages trashed along with the Nigerian Princes, 'one weird tricks' and shonky viagra sales.

Absolute garbage company Absolute garbage company! How the heck do we stop spam from your servers? I'm getting sick of my email address and details being passed around (violating GDPR) from one spammer to the next, all helped along by this bunch of cowboys.