A customer
GBNo way to contact the company We have been a customer for a while but haven't use the service for some time. Now I would like to cancel subscription but it's impossible as there is no way of contacting them without creating a ticket (and I can't login). These types of services just make you furious.
Stuart R
GBI am Daily reporting spammers that use… I am Daily reporting spammers that use SPARKPOST and they do nothing about it. Never trust a company that spams and never trust a company that allows spamming via their system !
Angelina
GBStellar Support and Reliable Platform! Sparkpost's support and general service is always stellar. They consistently go above and beyond and are quick to reply to our support inquiries. Over the years we have seen great product improvements, some of which we were given an opportunity to provide feedback on prior to launch which has always been taken seriously. In addition to their support team, we have been extremely impressed with how well other teams at Sparkpost have partnered with us when issues have come up. Their Technical Account Managers and Deliverability Teams are made up great folks who are always willing to advocate for us or hop on a call to work something out. As a longtime user of the platform, we feel fully supported by both the people of Sparkpost as well as the platform. Would highly recommend them as a service provider!
Carlos Sanchez
COSparkpost & MessageBird are irresponsibles Sparkpost & MessageBird are irresponsibles with their account suspension, they don't care about the impact they can produce to the customers, and they don't care about the service. They cut our service because they didn't answer to more than 25 emails and 15 tickets we opened to inform that we need the payment information which they changed when moved from Sparkpost to MessageBird. They responded 6 months latter with wrong information delaying more and more the payment, but then they cut the service. It is the worse service I have ever received.
pro soft andriod
GBmy account was deleted Hello, I can't access my account. password reset is not working. Why. Did I pay that much money for nothing? I couldn't even use it. after trying the test account. we upgraded. When we tried it, it wasn't logging in with smtp. And we couldn't get into our account either. Why