Very Bad Customer Support Our company had multiple accounts with them and we started using Sparkpost but the company suspended all accounts at once and after discussing this I told them to refund but they didn't instead they stopped talking and closed the accounts.

Absolute garbage company Absolute garbage company! How the heck do we stop spam from your servers? I'm getting sick of my email address and details being passed around (violating GDPR) from one spammer to the next, all helped along by this bunch of cowboys.

Port25 renewal process and is top notch. Port25 support team has always been top notch. Seems this trend has also moved to renewals. The new renewal team (or new for me) reached out to me, extended our license for a short period without me asking in order to accommodate the US Mail and has strong follow up. We’ve used the product for years and always had great product performance and continual improvement. The new focus on renewal process is a sign that this software firm is applying best practices to all areas of operation. Bravo!

Amazing customer service! Amazing customer service! I had never heard of DKIM before, but they helped me generate a key, send it over to our devops to add it to our DNS, and validate it in Sparkpost in no time. Very quick back and forth.

Sparkposts support and service is top notch! Sparkposts support made my learning curve about email marketing ins and outs much less steep. THey helped me each time with accurate and fast information or actions. I recommend Sparkpost for anyone looking for mass email sending as they have affordable prices and of course support team is very good and expedite. Keep it up!