The worst customer experience The worst customer experience. I have been on multiple review sites and it appears this is a common issue. They have a chat service where the support staff don't actually want to help and when they do it's a link that directs you to a page that's similar to your enquiry. Useless and lazy

This is the best free live chat plugin… This is the best free live chat plugin I’ve ever used! Easy to set up and use. I got alot of websites but not really high payment so I love that you can have unlimited websites in this package (even free!). Still tho, the PRO function is cheap enough for anyone to use and you'll just increase the seats whenever you get a new agent on board with you. Support also helps free users, fast answer. I am using WordPress and love JivoChat! :)

Excellent features with a very tiny… Excellent features with a very tiny price. Only one buggy features so far and it's not much. Frankly bravo. Regarding the support, on my case it was excellent. Keep the hard work team Jivo !

#1Read me - Important #1 - Jivo Chat Phone does not have Voicemail #2 - The business email is not email (you have to forward your email to Jivo Chat and email customers back from a different email). #3 if agents do not close the chat all communication (text, calls and emails) will come to that agent even if they are texting/calling a different number. #4 Jivo Chat will not refund any money (I paid for 1 year for 5 agents after looking at all of the Jivo Chat Features that are not actually there, used it for 14 days and no refund for any portion of the money paid). This may be good for Webchat (I did not try the Webchat) but is not good for a business communication solution.

The app is fine they have changed what… The app is fine they have changed what features are available for free over time. I’ve been a pro user then let it lapse with the intent of renewing. Support is 1 star. They will jot respond and you attempt to contact through that app it’s blocked. Recommendation: find another. There are many of these companies