jiovo chat is a joke jiovo chat is a joke. this company supports crypto scam companies such as DECKER LIMITED.. They send back messages weeks later asking " hi sir, what can we help with " after receiving a very detailed question. They must be getting a piece of the SCAM

use Jivochat if you wish to lose… use Jivochat if you wish to lose customers and face disputes their chat always gets down and they are very poor and highly poop service

#1Read me - Important #1 - Jivo Chat Phone does not have Voicemail #2 - The business email is not email (you have to forward your email to Jivo Chat and email customers back from a different email). #3 if agents do not close the chat all communication (text, calls and emails) will come to that agent even if they are texting/calling a different number. #4 Jivo Chat will not refund any money (I paid for 1 year for 5 agents after looking at all of the Jivo Chat Features that are not actually there, used it for 14 days and no refund for any portion of the money paid). This may be good for Webchat (I did not try the Webchat) but is not good for a business communication solution.

Poor Customer Support/Product is Meh WARNING: This company doesn't honor customers' requests to delete their account information and they are a company outside of the US. Their customer support could really use some improvement. The product requires a code to be emailed to you to delete your account (a bad user experience). I never received the email (after three tries). I was chatting with someone for longer than 5 minutes (should have taken less than one minute to do) and she never resolved my issue. Maybe she was new or was a robot.

Excellent features with a very tiny… Excellent features with a very tiny price. Only one buggy features so far and it's not much. Frankly bravo. Regarding the support, on my case it was excellent. Keep the hard work team Jivo !