The worst customer experience The worst customer experience. I have been on multiple review sites and it appears this is a common issue. They have a chat service where the support staff don't actually want to help and when they do it's a link that directs you to a page that's similar to your enquiry. Useless and lazy

NO REFUNDS NO REFUNDS. NO PRO-RATED CREDITS. CRAP TERMS OF SERVICE POLICY.

We have 8 sites we operate all… We have 8 sites we operate all simutanus. There is no better chat plugin alternative for us. Been a user for 6 months and by using the official Jivochat app I have been able to capture leads on the go. Keep on going strong, JivoChat. Love you<3

Charged me twice and one month later… Charged me twice and one month later still no refund despite emailing 5+ times. The worst customer service I’ve ever experienced. The app is ok but due to service, I’d avoid.

The app is fine they have changed what… The app is fine they have changed what features are available for free over time. I’ve been a pro user then let it lapse with the intent of renewing. Support is 1 star. They will jot respond and you attempt to contact through that app it’s blocked. Recommendation: find another. There are many of these companies