The app is fine they have changed what… The app is fine they have changed what features are available for free over time. I’ve been a pro user then let it lapse with the intent of renewing. Support is 1 star. They will jot respond and you attempt to contact through that app it’s blocked. Recommendation: find another. There are many of these companies

The worst customer experience The worst customer experience. I have been on multiple review sites and it appears this is a common issue. They have a chat service where the support staff don't actually want to help and when they do it's a link that directs you to a page that's similar to your enquiry. Useless and lazy

A good product but poor support I find the chat software overall very good. I tried a few but liked this one. However, it does have bugs but I always think it is how they respond to resolving those bugs that counts. I reported to them a spelling mistake followed by a more serious issue where when I type a reply to a chat request in my on screen box on my PC it ghosts or overwrites itself. To try to convey this to !you what that means is at this point my cursor whould not be where the exclamation mark is above and I would be overwriting my own typed text. This really confuses the reply because you cannot read as you go along what you are writing and as we deal with computer issues sometimes those replies are challenging. I reported the issue to JivoChat and sent them a video of the issue. Aboue 2 weeks later I chased them up by email and they asked "what issue" and "can I tell them about it" I replied but they did not respond. I left it another couple of weeks and then jumped on the chat support and challenged them saying that if they could not fix it then I would like a refund. Turned out they had fixed it but had not told me. It is early days and so we will see what happens. I like the product and give it 4 stars However the support is really poor and for that I give them 1 star. So 2.5 stars but as I can only give 2 or 3 stars on this site then 3 it will be.

use Jivochat if you wish to lose… use Jivochat if you wish to lose customers and face disputes their chat always gets down and they are very poor and highly poop service

Fraud alert! Bitcoin Whatever you do, there is a scam with a so called trading company called Century BTC Option. Do not buy anything they will take your money and want more and more. They use fraudulent phone numbers and address. FRANGEL is there only jivochat customer service agent. She will con you out of a lot of money and you will never see it again. This is a fraudulent website. They should be reported. to