Took over AOL on my desktop; Yikes-close call Somehow these people got into AOL software when I needed AOL support. They even used the AOL logo to create a shortcut on my desktop. Fortunately, I "smelled something wrong" when they asked for $100 plus and shut my desktop down immediately. Like another reviewer said, this company needs to be investigated for fraud.

Charged me twice and one month later… Charged me twice and one month later still no refund despite emailing 5+ times. The worst customer service I’ve ever experienced. The app is ok but due to service, I’d avoid.

jiovo chat is a joke jiovo chat is a joke. this company supports crypto scam companies such as DECKER LIMITED.. They send back messages weeks later asking " hi sir, what can we help with " after receiving a very detailed question. They must be getting a piece of the SCAM

What a pile of absolute garbage What a pile of absolute garbage, cant even have staff login on time for work because they want 29$ per agent per month and if one doesnt logout then your screwed. Just a hastle for customers who are paying, its also terrible to use, when you think of the likes of tawk.to which is FREE and unlimited users and even Tidio isnt as expensive.... just rubbish, avoid and use their trial first, guarantee you wont buy it.

#1Read me - Important #1 - Jivo Chat Phone does not have Voicemail #2 - The business email is not email (you have to forward your email to Jivo Chat and email customers back from a different email). #3 if agents do not close the chat all communication (text, calls and emails) will come to that agent even if they are texting/calling a different number. #4 Jivo Chat will not refund any money (I paid for 1 year for 5 agents after looking at all of the Jivo Chat Features that are not actually there, used it for 14 days and no refund for any portion of the money paid). This may be good for Webchat (I did not try the Webchat) but is not good for a business communication solution.