This is the best free live chat plugin… This is the best free live chat plugin I’ve ever used! Easy to set up and use. I got alot of websites but not really high payment so I love that you can have unlimited websites in this package (even free!). Still tho, the PRO function is cheap enough for anyone to use and you'll just increase the seats whenever you get a new agent on board with you. Support also helps free users, fast answer. I am using WordPress and love JivoChat! :)

Excellent features with a very tiny… Excellent features with a very tiny price. Only one buggy features so far and it's not much. Frankly bravo. Regarding the support, on my case it was excellent. Keep the hard work team Jivo !

A good product but poor support I find the chat software overall very good. I tried a few but liked this one. However, it does have bugs but I always think it is how they respond to resolving those bugs that counts. I reported to them a spelling mistake followed by a more serious issue where when I type a reply to a chat request in my on screen box on my PC it ghosts or overwrites itself. To try to convey this to !you what that means is at this point my cursor whould not be where the exclamation mark is above and I would be overwriting my own typed text. This really confuses the reply because you cannot read as you go along what you are writing and as we deal with computer issues sometimes those replies are challenging. I reported the issue to JivoChat and sent them a video of the issue. Aboue 2 weeks later I chased them up by email and they asked "what issue" and "can I tell them about it" I replied but they did not respond. I left it another couple of weeks and then jumped on the chat support and challenged them saying that if they could not fix it then I would like a refund. Turned out they had fixed it but had not told me. It is early days and so we will see what happens. I like the product and give it 4 stars However the support is really poor and for that I give them 1 star. So 2.5 stars but as I can only give 2 or 3 stars on this site then 3 it will be.

#1Read me - Important #1 - Jivo Chat Phone does not have Voicemail #2 - The business email is not email (you have to forward your email to Jivo Chat and email customers back from a different email). #3 if agents do not close the chat all communication (text, calls and emails) will come to that agent even if they are texting/calling a different number. #4 Jivo Chat will not refund any money (I paid for 1 year for 5 agents after looking at all of the Jivo Chat Features that are not actually there, used it for 14 days and no refund for any portion of the money paid). This may be good for Webchat (I did not try the Webchat) but is not good for a business communication solution.

What a pile of absolute garbage What a pile of absolute garbage, cant even have staff login on time for work because they want 29$ per agent per month and if one doesnt logout then your screwed. Just a hastle for customers who are paying, its also terrible to use, when you think of the likes of tawk.to which is FREE and unlimited users and even Tidio isnt as expensive.... just rubbish, avoid and use their trial first, guarantee you wont buy it.