JivoChat

Lincoln Avenue 1261, 95125, San Jose, United States
image
2.00
Based on 20 Reviews

5

20.00%

4

0.00%

3

10.00%

2

0.00%

1

70.00%
About JivoChat

Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!

Tags
Contact Info

You need to Login first to submit your review.

image
Jamoo
CA

NO REFUNDS NO REFUNDS. NO PRO-RATED CREDITS. CRAP TERMS OF SERVICE POLICY.

image
Mark Papa
GB

use Jivochat if you wish to lose… use Jivochat if you wish to lose customers and face disputes their chat always gets down and they are very poor and highly poop service

image
Karsten Knorr
DE

Useless software Useless software - offers a call back functionality but the field the client can use to enter his phone number is in lots of countries to short. Client will not get an error message but connection fails. - customer service is promising a lot but never finally solving any problem or even replying to tickets. It is a black box. - chats should be delivered by email as important informations about the chat (like the URL the client visited or the source of the client) is not included in the chat archive. In 40% of the cases the emails are not sent by the Jivochat system. - If one is signed in on two devices, like desktop and mobile, and you sign out the status is changing on both devices, showing you are offline. As it should be. But still clients see you online and message are delivered. Status is automatically switchin back to online. - If you are signed in on a mobile device and one tries to accept an incoming chat, it often takes 2-3 minutes until one can answer the clients request. With this time delay a client is often gone from the chat. UPDATE after customer service reply: nothing changed, I was not contacted by customer service as mentioned below and the problems still exists the same way. Have not changed my mind at all

image
Waldemar Z
PL

JivoChat supports Crypto Scammers JivoChat supports Crypto Scammers. Why are you doing this? I was scammed.

image
Milo Spritz
CY

What a pile of absolute garbage What a pile of absolute garbage, cant even have staff login on time for work because they want 29$ per agent per month and if one doesnt logout then your screwed. Just a hastle for customers who are paying, its also terrible to use, when you think of the likes of tawk.to which is FREE and unlimited users and even Tidio isnt as expensive.... just rubbish, avoid and use their trial first, guarantee you wont buy it.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow