What a pile of absolute garbage What a pile of absolute garbage, cant even have staff login on time for work because they want 29$ per agent per month and if one doesnt logout then your screwed. Just a hastle for customers who are paying, its also terrible to use, when you think of the likes of tawk.to which is FREE and unlimited users and even Tidio isnt as expensive.... just rubbish, avoid and use their trial first, guarantee you wont buy it.

Easy and Mature Livechat with extra features JivoChat is a simple Livechat with features that can be implemented and get started in minutes. I was having issues with my social media messengers, and JivoChat came the the recue. The deployment was quick and easy. The mobile apps are perfect. Everything works as it is supposed to.

Useless software Useless software - offers a call back functionality but the field the client can use to enter his phone number is in lots of countries to short. Client will not get an error message but connection fails. - customer service is promising a lot but never finally solving any problem or even replying to tickets. It is a black box. - chats should be delivered by email as important informations about the chat (like the URL the client visited or the source of the client) is not included in the chat archive. In 40% of the cases the emails are not sent by the Jivochat system. - If one is signed in on two devices, like desktop and mobile, and you sign out the status is changing on both devices, showing you are offline. As it should be. But still clients see you online and message are delivered. Status is automatically switchin back to online. - If you are signed in on a mobile device and one tries to accept an incoming chat, it often takes 2-3 minutes until one can answer the clients request. With this time delay a client is often gone from the chat. UPDATE after customer service reply: nothing changed, I was not contacted by customer service as mentioned below and the problems still exists the same way. Have not changed my mind at all

We have 8 sites we operate all… We have 8 sites we operate all simutanus. There is no better chat plugin alternative for us. Been a user for 6 months and by using the official Jivochat app I have been able to capture leads on the go. Keep on going strong, JivoChat. Love you<3

This is the best free live chat plugin… This is the best free live chat plugin I’ve ever used! Easy to set up and use. I got alot of websites but not really high payment so I love that you can have unlimited websites in this package (even free!). Still tho, the PRO function is cheap enough for anyone to use and you'll just increase the seats whenever you get a new agent on board with you. Support also helps free users, fast answer. I am using WordPress and love JivoChat! :)