Black hole for data you never want to see again, use only if you want to stress test your life or business After using this software among my team for a painstaking 1.5+ years we have given up. The software is horrendously slow, crashes constantly on any OS and platform, sharing is a nightmare, security is lacking. More times than we can count the software has had a glitch or bug (sometimes inherent in the design) that has rolled back our credentials to older data that is no-longer accurate. And we have experienced more accidental purges of some, most and even ALL of our data more times than we can count. The company still does not have a system in place to log or track what is happening at any given time, so neither can they help you find out what happened, recover or even troubleshoot themselves. Their backups don't backup all of the database data, and restores don't work. EVERY initiation of a ticket results in a quick blame any issues on 3rd party AV or whatever they can. Then when it is finally proven that it is their software, they are apathetic. Steve Wise the owner/founder is fully aware of all issues and is partly in denial as he occasionally comes back with "we found the bug and fixed it" responses, only to have a repeat a couple weeks later. After so much gross negligence with their software purging our data we sent their contract to legal review who say that "fine print" nullifies them of all responsibility to provide the very core of the services that their product claims to provide. This product is NOT safe or ready for production and anyone that uses it should proceed with severe caution. Further, since PB's marketing team is quick to respond and call bad reviews lies, if anyone questions any of this, reach out to me and I will forward the tickets and examples.

5* Stars Excellent Program. Fantastic Customer Service I cannot recommend Password Boss and their customer service highly enough. I installed Password Boss a few months back. During this time, I updated Windows 10 to the May 2019 Update. Unfortunately, I don't know why but I have had a couple of problems since updating Windows. But on both occasions a simple email to the company and both have been fixed very efficiently and professionally. Their customer service has been excellent.