I'd give it a zero stars if I could I'd give it a zero stars if I could. I'm a regular on several different media outlets that use OpenWeb as their comments platform, and it's the worst I've ever seen. Nazis, Klanners, neo-Confederates, hate groups of all kind, and Russian propaganda trolls are their favored user base, and are allowed to post any racist, bigoted, hateful screed they want, 24/7/365 with near-total impunity, while anyone who speaks out against these Reich-wing trash can expect to be shadow-banned (OW's favorite tactic; apparently they're too stupid to realize that you can tell easily enough.) Basically, all the complaints here from Reich-wing "conservatives" is utter hogwash. Take a look at any place that uses OW and see. Try HuffPost for an example.

Company is a Failure There is no rhyme or reason to their censorship. I see terrible posts that attack people in the story and comment on the inaccuracy and I get failed to publish. Yahoo would be best served by getting rid of this company.

The subject was about political parties… The subject was about political parties and tariffs. I made the following comment "Did we learn nothing about tariffs with Herbert Hoover and the Great Depression." It was immediately rejected. No explanation, no vulgarity, no mention of current political candidates. More and more the AI or whatever they use is shutting down any intelligence discourse

The modern day STASI 3 weeks ago (early July 2023) I sent an email to OpenWeb that my response to an article on yahoo, asking why was rejected? I have never received a response back. I made sure the email address was correct, by a few searches on the internet. So, the bottom line after reading other posts on Trustpilot, that they're like the old Stasi. Nothing I wrote was hateful or disturbing, It was a climate change, and wildfires, and I posted the forest service web site form the US government website. Maintaining, and control burning and keeping the area fire proof as much as possible, and most fires started with arsonists with facts that I added. I guess facts don't matter living in 1984.

Pros and Cons, mostly Pros I spend a lot of my time arguing politics online. Yes, I realize that's pathetic. Anyway, OpenWeb is my favorite comment engine so far. The inline editing and ease of following the conversations are superior to both Disqus and LiveFyre. The email links bring you straight to the relevant comment and and open editing window so that you can write your reply quickly. Selecting text brings up a pop-up menu that allows you to change font effects (bold/italic, etc), which is much better than any existing product. My only complaint is that you can't write a reply email and have it automatically post to the site. That would obviously reduce traffic on the client website so it won't be implemented by any comment engine. ever. But it would be nice.