Pros and Cons, mostly Pros I spend a lot of my time arguing politics online. Yes, I realize that's pathetic. Anyway, OpenWeb is my favorite comment engine so far. The inline editing and ease of following the conversations are superior to both Disqus and LiveFyre. The email links bring you straight to the relevant comment and and open editing window so that you can write your reply quickly. Selecting text brings up a pop-up menu that allows you to change font effects (bold/italic, etc), which is much better than any existing product. My only complaint is that you can't write a reply email and have it automatically post to the site. That would obviously reduce traffic on the client website so it won't be implemented by any comment engine. ever. But it would be nice.

The modern day STASI 3 weeks ago (early July 2023) I sent an email to OpenWeb that my response to an article on yahoo, asking why was rejected? I have never received a response back. I made sure the email address was correct, by a few searches on the internet. So, the bottom line after reading other posts on Trustpilot, that they're like the old Stasi. Nothing I wrote was hateful or disturbing, It was a climate change, and wildfires, and I posted the forest service web site form the US government website. Maintaining, and control burning and keeping the area fire proof as much as possible, and most fires started with arsonists with facts that I added. I guess facts don't matter living in 1984.

They don't stop hate speech Openweb are astonishingly bad at their stated mission of curtailing hate speech and harassment. Reporting has no impact regardless of how vile or callous someone behaves. Worse than that, they deliberately make it hard or impossible to send them feedback so they don't have to acknowledge what a bad job they're doing. Comments sections moderated by Openweb are some of the worst I've ever seen on the internet.

I'd give it a zero stars if I could I'd give it a zero stars if I could. I'm a regular on several different media outlets that use OpenWeb as their comments platform, and it's the worst I've ever seen. Nazis, Klanners, neo-Confederates, hate groups of all kind, and Russian propaganda trolls are their favored user base, and are allowed to post any racist, bigoted, hateful screed they want, 24/7/365 with near-total impunity, while anyone who speaks out against these Reich-wing trash can expect to be shadow-banned (OW's favorite tactic; apparently they're too stupid to realize that you can tell easily enough.) Basically, all the complaints here from Reich-wing "conservatives" is utter hogwash. Take a look at any place that uses OW and see. Try HuffPost for an example.

They need to rename the company "Closed Web." They need to rename the company "Closed Web." Their latest strategy on Yahoo News is to just reject any comment that triggers any keywords they don't like. Or if we don't name them Closed Web, we could call them Lazy Web, because they don't really do any actual moderation of chat comments. All they do is reject their "trigger words." Lol