I'd give it a zero stars if I could I'd give it a zero stars if I could. I'm a regular on several different media outlets that use OpenWeb as their comments platform, and it's the worst I've ever seen. Nazis, Klanners, neo-Confederates, hate groups of all kind, and Russian propaganda trolls are their favored user base, and are allowed to post any racist, bigoted, hateful screed they want, 24/7/365 with near-total impunity, while anyone who speaks out against these Reich-wing trash can expect to be shadow-banned (OW's favorite tactic; apparently they're too stupid to realize that you can tell easily enough.) Basically, all the complaints here from Reich-wing "conservatives" is utter hogwash. Take a look at any place that uses OW and see. Try HuffPost for an example.

They're an Israeli company who silences… They're an Israeli company who silences support for Palestine. I have a screenshot where I mentioned Israel was indirectly the cause of 9/11 which was rejected. But a comment if they're the cause of 911 was approved.

OUTRAGEOUS AND ILL-JUDGED CENSORSHIP AOL News contained a piece about elderly people being alone and lonely at Christmas, and suggesting ways to help them. A response was posted that included an incomplete telephone number for Re-engage, who help such people. I posted the correct telephone number and my post was rejected. OpenWeb's bots would obviously prefer that elderly people remain lonely - obviously programmed by a very mean-spirited geek.

They don't stop hate speech Openweb are astonishingly bad at their stated mission of curtailing hate speech and harassment. Reporting has no impact regardless of how vile or callous someone behaves. Worse than that, they deliberately make it hard or impossible to send them feedback so they don't have to acknowledge what a bad job they're doing. Comments sections moderated by Openweb are some of the worst I've ever seen on the internet.

Solved all our moderation issues with a… Solved all our moderation issues with a full-featured commenting platform for our enthusiast community website. What used to take up a monumental amount of manual hours for moderators on our payroll has pretty much solved by the OpenWeb platform. Really happy with the product and the team has been a delight to work with. Highly recommended.