Purchased the Bark phone with app Purchased the Bark phone with app. Got it yesterday and after spending 5 hours attempting to set it up and get her apps working I give up. Something like this should not be so complex for an adult with the full access to the app. There is no way to call anyone to walk through the steps and all the answers online refer to mostly just the app not the actual phone. Its ridiculous. It conflicts with google mail for kids to set up a phone as well. Day 2 and im sending it back I already wasted way too much time and energy on figuring this out.

Bark Parental Control App review Bark Parental Control App review Bark DOES NOT work consistently with Apple products. It seemed that time that Apple had an update, Bark stopped working and we’d have to spend HOURS on email (you can’t call Bark - you have to set up an appointment to talk - days in advance!) and also with Apple. Don’t ever give your credit card to Bark. They renewed our subscription, even though we continued to have problems with it working. We asked for a refund within 3 weeks but they somehow talked us into trying to get it to work again. It temporarily (never went for more than a few weeks with all devices backing up to it,) so we asked to cancel a few months later. They refused stating that their terms if service are to offer NO REFUNDS. If you have $99 to burn and hours and hours of time to devote throughout the year to getting Bark to work again, then go for it. If not, find another monitoring software!

This phone sucked and my child hated… This phone sucked and my child hated it. He used it for maybe a few weeks and then I asked if he wanted me to return it and he said yes. It was literally is perfect condition and always has its case on it. I get sent photos of it all scratched up front and back the funny part is the imei is on the back of the phone where they showed the photos.. not smart because that wasn't the imei of my phone. I demanded a refund, I doubt I get one. But I want others to know not to bother with this bs or their bs "customer service"

I purchased and installed Bark parental… I purchased and installed Bark parental controls for my pre-teen and have had nothing but issues with it. Half the time the app fails to monitor and report in with zero tampering by my child. Their iOS monitoring is a joke as it requires the computer monitoring the device to be connected to the same wireless network for any of the features to work. Children can too easily circumvent monitoring by making minor changes to phone settings outside of Bark. I canceled my annual subscription after only 3 months and they said the service wouldn't re-bill on the 1 year anniversary, but made ZERO offers to give a prorated refund. This app and it's company are a waste of time and money and do NOT keep my child any safer than leaving the phone wide open. It gives the parents a FALSE sense of security at best. If you truly want to keep your children safe, DO NOT PURCHASE THIS SERVICE

bark phones glitchy; customer service is awful I have bark phones for my two kids. The controls do not work consistently. So far, glitches have resulted in their phones telling them that they’re out of time when they shouldn’t be. This morning my son woke up and his phone said he was out of time already because he had used texting for nine hours over the night. I know that’s not true because my parental controls won’t let him use texting overnight and even if they did, he has a time limit of three hours on all apps. So, literally, using his phone for nine hours is impossible with the settings I have in place. Customer service really sucks. You can’t talk to anybody without scheduling a meeting well in advance. They try their best to handle everything via text and email. It’s awful. By the time they reach out to contact me, it’s while I’m at work and I don’t have my son‘s phone with me etc. For $50 a month per Phone. I expect better service and better performance. I definitely will be looking into alternatives. Really disappointed because I really was hoping Bark worked. On paper, they really seemed like the best option for us.