Claudia D
GBPurchased the Bark phone with app Purchased the Bark phone with app. Got it yesterday and after spending 5 hours attempting to set it up and get her apps working I give up. Something like this should not be so complex for an adult with the full access to the app. There is no way to call anyone to walk through the steps and all the answers online refer to mostly just the app not the actual phone. Its ridiculous. It conflicts with google mail for kids to set up a phone as well. Day 2 and im sending it back I already wasted way too much time and energy on figuring this out.
RobloxBestPlayerEver poa
GBSpyware stole my kids data -
Julie Gross
GBImpossible to Cancel - Misleading Billing Practices I purchased a device with Bark parental control software pre-installed, but soon realized the extremely intrusive monitoring was not suitable for my needs as an adult user with Autism. When I attempted to cancel service through their website and app, I encountered constant runaround and deception from Bark representatives. No matter how many times I clicked "cancel account", Bark would claim there was a "technical issue" preventing cancellation and that I needed to contact support for help. When contacting support via email and phone, I was given circular explanations that made no sense and seemed intentionally confusing. Even after explicitly stating I wished to cancel service multiple times, Bark continued to bill my credit card monthly fees. When I disputed the charges, they tried claiming the recurring payments were somehow not under their control despite being the service provider. I filed complaints with the Better Business Bureau detailing Bark's misleading cancellation practices and inability to process a standard request to stop services. Other online reviews show I am one of many dealing with similar deceit from Bark when trying to end the account relationship. Unless major changes are made to simplify and properly respect cancellation requests from users, I cannot recommend Bark's parental control software due to their unethical business operations focused on stringing customers along rather than honoring basic consumer rights. Proceed with extreme caution or select an alternative provider.
Cancelled Account Charged
GBI cancelled my account October 2023 I cancelled my account October 2023. In December I was charged for a year (106.00) after canceling my account. I disputed with my credit card. I called and sent many emails. No one can help me. I am going to file a complaint with the Better Business Bureau.
Consumer
GBApp broken doesn’t work -