bark phones glitchy; customer service is awful I have bark phones for my two kids. The controls do not work consistently. So far, glitches have resulted in their phones telling them that they’re out of time when they shouldn’t be. This morning my son woke up and his phone said he was out of time already because he had used texting for nine hours over the night. I know that’s not true because my parental controls won’t let him use texting overnight and even if they did, he has a time limit of three hours on all apps. So, literally, using his phone for nine hours is impossible with the settings I have in place. Customer service really sucks. You can’t talk to anybody without scheduling a meeting well in advance. They try their best to handle everything via text and email. It’s awful. By the time they reach out to contact me, it’s while I’m at work and I don’t have my son‘s phone with me etc. For $50 a month per Phone. I expect better service and better performance. I definitely will be looking into alternatives. Really disappointed because I really was hoping Bark worked. On paper, they really seemed like the best option for us.

Impossible to Cancel - Misleading Billing Practices I purchased a device with Bark parental control software pre-installed, but soon realized the extremely intrusive monitoring was not suitable for my needs as an adult user with Autism. When I attempted to cancel service through their website and app, I encountered constant runaround and deception from Bark representatives. No matter how many times I clicked "cancel account", Bark would claim there was a "technical issue" preventing cancellation and that I needed to contact support for help. When contacting support via email and phone, I was given circular explanations that made no sense and seemed intentionally confusing. Even after explicitly stating I wished to cancel service multiple times, Bark continued to bill my credit card monthly fees. When I disputed the charges, they tried claiming the recurring payments were somehow not under their control despite being the service provider. I filed complaints with the Better Business Bureau detailing Bark's misleading cancellation practices and inability to process a standard request to stop services. Other online reviews show I am one of many dealing with similar deceit from Bark when trying to end the account relationship. Unless major changes are made to simplify and properly respect cancellation requests from users, I cannot recommend Bark's parental control software due to their unethical business operations focused on stringing customers along rather than honoring basic consumer rights. Proceed with extreme caution or select an alternative provider.

Spyware stole my kids data -

App broken doesn’t work -

Bark Parental Control App review Bark Parental Control App review Bark DOES NOT work consistently with Apple products. It seemed that time that Apple had an update, Bark stopped working and we’d have to spend HOURS on email (you can’t call Bark - you have to set up an appointment to talk - days in advance!) and also with Apple. Don’t ever give your credit card to Bark. They renewed our subscription, even though we continued to have problems with it working. We asked for a refund within 3 weeks but they somehow talked us into trying to get it to work again. It temporarily (never went for more than a few weeks with all devices backing up to it,) so we asked to cancel a few months later. They refused stating that their terms if service are to offer NO REFUNDS. If you have $99 to burn and hours and hours of time to devote throughout the year to getting Bark to work again, then go for it. If not, find another monitoring software!