I've been an app customer since 2016 I've been an app customer since 2016. Wonderful, responsive, helpful company. I recently purchased the Bark Phone and it truly is the best first phone for kids. It was hard to not go with an old Apple phone, but I chose safety and I don't regret it.

Purchased the Bark phone with app Purchased the Bark phone with app. Got it yesterday and after spending 5 hours attempting to set it up and get her apps working I give up. Something like this should not be so complex for an adult with the full access to the app. There is no way to call anyone to walk through the steps and all the answers online refer to mostly just the app not the actual phone. Its ridiculous. It conflicts with google mail for kids to set up a phone as well. Day 2 and im sending it back I already wasted way too much time and energy on figuring this out.

Scam charges I returned the phones as requested by bark company to terminate services. The service was very glitchy and insufficient and over priced. After returning phones that were in good shape no scratches no damage nothing....bark emailed stating ill be charged 59.00 for repairs. There was no details regarding their fake allegations just a statement that I'll be charged. I immediately reached out to customer service they wanted details from me to understand why I felt I shouldn't be charged but could not come up with an itemized list of they fake alleged damages yo the phones. They did not respond to me after that but proceeded to try an charge my bank. SCAM ALERT!

App broken doesn’t work -

Spyware stole my kids data -