CGO Parent
GBBark Parental Control App review Bark Parental Control App review Bark DOES NOT work consistently with Apple products. It seemed that time that Apple had an update, Bark stopped working and we’d have to spend HOURS on email (you can’t call Bark - you have to set up an appointment to talk - days in advance!) and also with Apple. Don’t ever give your credit card to Bark. They renewed our subscription, even though we continued to have problems with it working. We asked for a refund within 3 weeks but they somehow talked us into trying to get it to work again. It temporarily (never went for more than a few weeks with all devices backing up to it,) so we asked to cancel a few months later. They refused stating that their terms if service are to offer NO REFUNDS. If you have $99 to burn and hours and hours of time to devote throughout the year to getting Bark to work again, then go for it. If not, find another monitoring software!
Stacey Savas
GBScam charges I returned the phones as requested by bark company to terminate services. The service was very glitchy and insufficient and over priced. After returning phones that were in good shape no scratches no damage nothing....bark emailed stating ill be charged 59.00 for repairs. There was no details regarding their fake allegations just a statement that I'll be charged. I immediately reached out to customer service they wanted details from me to understand why I felt I shouldn't be charged but could not come up with an itemized list of they fake alleged damages yo the phones. They did not respond to me after that but proceeded to try an charge my bank. SCAM ALERT!
Consumer
GBApp broken doesn’t work -
Diane B
GBThis is a very dishonest company This is a very dishonest company. I did not know they still owned the phone. And then when the location feature wasn’t working they wouldn’t help, just kept passing the buck saying it was Google that we needed to contact. I could not even get an actual person at a Google to help me, it’s computer generated stuff that was I credibly unhelpful. When I told Bark I either needed the location feature to work or else I needed to disconnect the phone they insisted location isn’t really very important. Sorry, but they don’t get to decide for me what is & isn’t important. When I tried to ask for help in their Facebook group they blocked me. When I demanded that they turn off the phone they turned it off, but refuses to return the unused portion for the month. We hadn’t even used it for one week yet they kept the amount paid for the whole month. And then we had to return the phone (because apparently they still own it even though they don’t tell you that anywhere until you terminate service) & even though we hadn’t even used the phone they looked & said the screen was scratched & they charged us $59 for that lie. The whole thing is such a scam & they are so dishonest & sleazy. DO NOT DO BUSINESS WITH THIS COMPANY.
Jessica Harbin
GBThis phone sucked and my child hated… This phone sucked and my child hated it. He used it for maybe a few weeks and then I asked if he wanted me to return it and he said yes. It was literally is perfect condition and always has its case on it. I get sent photos of it all scratched up front and back the funny part is the imei is on the back of the phone where they showed the photos.. not smart because that wasn't the imei of my phone. I demanded a refund, I doubt I get one. But I want others to know not to bother with this bs or their bs "customer service"