product does not work product does not work, they will not answer my requests and wont stop billing my card. Sushant thier sales engineer said he does not know why its not working but now wont reply and wont stop billing me

A Very Disappointing Experience A very dissapointing experience, culminating in the platform wrongly sending out 1,000 emails from 1 single domain (3 inboxes) in 1 day. There were hiccups along the way with using the platform - constantly had to reach out to support for elements that weren't working as they should. Support was hit and miss, in most cases it took at least 2 days to be able to receive a response. Sometimes, there was no response and I had to follow up again on the same issue. The biggest problem was that after creating an email sequence, it never ran. Reached out to support and it was suggested to jump on a Google Meet to discuss the issue. Had the Google Meet and support said that they would be able to fix the issue and get the sequences to send. I explained on the call and also on 2 subsequent email follow ups that it was critical that the existing sending strategy was followed. This was to send at a specific time and a max (30) emails per inbox each day. However, upon checking I felt that it had sent to the entire list 1,000 in the single day. I queried this via email and was told it hadn't, and that it was following the settings I had set. "I needn't worry" This was incorrect - I rechecked my server logs and saw that I was correct - the entire list was dumped out to in that single few hours. 1,000 mail messages putting not only my email domain at risk of being blacklisted, but also my IP. I followed up about this and received NO RESPONSE. I followed up several times, including seeing that a message was read on their support live-chat. Again, zero response. On the basis of everything I have experienced I have to warn others to be very careful of this platform. It has bugs / issues and in my case it put my domain and IP at risk of being blacklisted. Very upset about how the whole thing ended.

I hate giving a bad review but this just does not work. I hate giving a bad review as I know companies change for the better. I’ve used this software for more than a year now and it’s just getting worse: 1. Super hard to use 2. Full of bugs: I used their “mail validation” system, I sent emails to all the ones it had marked as “safe” and then in the campaign of 500 emails it only sent 200. 300 were marked as “error” 3. Irresponsive customer support: every time I send problems I have (which are basically: I cannot use your software because it has a bug every time), they only reply to one of the messages just asking another question. I’ve lost SO much time, it’s not even worth the cheap price. Sorry to write this, but I just want my issues solved so I can run my sales.

Terrible company Terrible company, I am using their tool for 4 months, I couldn't send a single email, not even joking. I even spent 250 dollars to hire some expert that work for them, and supposly can make this thing work. I spend so much money and time on this and nothing works. I really lost patience now, and I can't even login in my account anymore... what the hell. Stay away from this, seriously it's a sad joke.

Great for independent consultants SalesBlink has helped me close deals in a streak. The thing is, I am independent consultant and I knew nothing about cold emailing. But their tool is so content rich and easy to use that I was able to launch my first campaign and even get ROI on it. So I highly recommend this tool.