Good Support Team I was having trouble setting up the link between my subdomain and the LD site. Dan at Support was really helpful, clear and good communications. Thanks.

Of my experiences with support Of my experiences with support, they have been somewhat quick to respond and most importantly patient with my issues which were really just tech questions on features. My first issue was resolved quickly. I was very specific with my question. My next issue was a question about a new tech feature. However, my question was not as detailed, so it took two emails to confirm the answer to my question.

Terrible support Terrible support! If you need support with their product, you can forget it. You won't get any support. I submitted a few tickets and they simply reply with absolutely useless suggestions. Their tutorials are of a very poor quality.

The plugin is great but service is not good The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally useless

Horrible headache software / plugin I don't even know what to say. It took a very long time to get the hang of LearnDash, which is something you'll be required to do on your own. Their limited training modules or info out there is outdated and mostly does not include the many issues, bugs, critical crashes and more that will come up with this product. When it works, it works, but when it doesn't it just doesn't and there is no help - because if you email them you'll get an automated response, that for me usually leads to someone a few days later who is clueless. Very time consuming, annoying support system. I know it's possible to get better support but that is not a priority with LearnDash. Right now the pdf previewer just doesn't work. You risk becoming exhausted dealing with this buggy, unpredictable, many times unstable product. I basically hate it but haven't found anything else. It's like a monopoly or something. Be prepared.