Helpful Support Service Answered my questions succinctly and provided helpful additional documentation. Friendly and intuitive support!

I had questions for Learndash.... I had questions for Learndash and they where answered fast and good. They are always fast.

The plugin is great but service is not good The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally useless

Of my experiences with support Of my experiences with support, they have been somewhat quick to respond and most importantly patient with my issues which were really just tech questions on features. My first issue was resolved quickly. I was very specific with my question. My next issue was a question about a new tech feature. However, my question was not as detailed, so it took two emails to confirm the answer to my question.

Grade A Product & Support! A capable, flexible LMS combined with highly responsive, Grade-A support. I'm happy with my choice and my ability to support our learning community