Evan Friedman
CAVery unresponsive support which when… Very unresponsive support which when finally they respond, continues to be plagued by more delays and questions that are not pertinent to the your issues. Firstly, there is a major time zone issue, then the responses are days between weak support attempts. So far, this round has exceeded a week. I had to move the course into another website to edit, and I'm still getting errors and Learndash loses its mind into 404 errors. It's a massive timewaster and super frustrating, without any signs of progress to solve the issues at hand. You are basically left to die out in the wasteland.
SHP Health
GBDespite numerous attempts to get in… Despite numerous attempts to get in contact we have been ignored. The problem with captcha persists and we are getting hundreds of fake user registrations. We went to great lengths to provide all the information requested, and sort all we needed to our end, to help you look into the issue and have not had any reply for 2 weeks!
Osama Soud
JOvery bad support! very bad support! I have an issue with their plugin and contacted support 3 times in 2 weeks, but still no reply!
Michele Renzullo
ESThe plugin is great but service is not good The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally useless
Reese Hart
CAExcellent The support contacts are always incredibly swift at helping with any issue and they go above and beyond helping me to research any unique thing I'm trying to do with my site