Very unresponsive support which when… Very unresponsive support which when finally they respond, continues to be plagued by more delays and questions that are not pertinent to the your issues. Firstly, there is a major time zone issue, then the responses are days between weak support attempts. So far, this round has exceeded a week. I had to move the course into another website to edit, and I'm still getting errors and Learndash loses its mind into 404 errors. It's a massive timewaster and super frustrating, without any signs of progress to solve the issues at hand. You are basically left to die out in the wasteland.

Horrible headache software / plugin I don't even know what to say. It took a very long time to get the hang of LearnDash, which is something you'll be required to do on your own. Their limited training modules or info out there is outdated and mostly does not include the many issues, bugs, critical crashes and more that will come up with this product. When it works, it works, but when it doesn't it just doesn't and there is no help - because if you email them you'll get an automated response, that for me usually leads to someone a few days later who is clueless. Very time consuming, annoying support system. I know it's possible to get better support but that is not a priority with LearnDash. Right now the pdf previewer just doesn't work. You risk becoming exhausted dealing with this buggy, unpredictable, many times unstable product. I basically hate it but haven't found anything else. It's like a monopoly or something. Be prepared.

Despite numerous attempts to get in… Despite numerous attempts to get in contact we have been ignored. The problem with captcha persists and we are getting hundreds of fake user registrations. We went to great lengths to provide all the information requested, and sort all we needed to our end, to help you look into the issue and have not had any reply for 2 weeks!

Of my experiences with support Of my experiences with support, they have been somewhat quick to respond and most importantly patient with my issues which were really just tech questions on features. My first issue was resolved quickly. I was very specific with my question. My next issue was a question about a new tech feature. However, my question was not as detailed, so it took two emails to confirm the answer to my question.

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