The learndash support team is prompt and professional The learndash support team is prompt, knowledgeable and patient with its clients. In one word, professional. All issues are resolved in one email interaction.

Buying LD is like buying an empty house… Buying LD is like buying an empty house that doesn't even have doors, windows, stair, kitchen and bathroom. No instructor marketplace, therefore no frontend course builder, no option to set discounted price ..etc. You have to buy so many other plug-ins and subscriptions. The price is also super expensive. In my opinion, they don't deserve to be at this position in the market. The become popular because of paid bias reviews, aggressive marketing and of course, their selling together strategy with other plug-ins in the market.

Horrible headache software / plugin I don't even know what to say. It took a very long time to get the hang of LearnDash, which is something you'll be required to do on your own. Their limited training modules or info out there is outdated and mostly does not include the many issues, bugs, critical crashes and more that will come up with this product. When it works, it works, but when it doesn't it just doesn't and there is no help - because if you email them you'll get an automated response, that for me usually leads to someone a few days later who is clueless. Very time consuming, annoying support system. I know it's possible to get better support but that is not a priority with LearnDash. Right now the pdf previewer just doesn't work. You risk becoming exhausted dealing with this buggy, unpredictable, many times unstable product. I basically hate it but haven't found anything else. It's like a monopoly or something. Be prepared.

The plugin is great but service is not good The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally useless

Very unresponsive support which when… Very unresponsive support which when finally they respond, continues to be plagued by more delays and questions that are not pertinent to the your issues. Firstly, there is a major time zone issue, then the responses are days between weak support attempts. So far, this round has exceeded a week. I had to move the course into another website to edit, and I'm still getting errors and Learndash loses its mind into 404 errors. It's a massive timewaster and super frustrating, without any signs of progress to solve the issues at hand. You are basically left to die out in the wasteland.