Of my experiences with support Of my experiences with support, they have been somewhat quick to respond and most importantly patient with my issues which were really just tech questions on features. My first issue was resolved quickly. I was very specific with my question. My next issue was a question about a new tech feature. However, my question was not as detailed, so it took two emails to confirm the answer to my question.

very bad support! very bad support! I have an issue with their plugin and contacted support 3 times in 2 weeks, but still no reply!

The plugin is great but service is not good The plugin is great, the support is bad. It took 3 weeks and they needed my staging copy of my website to provide and information they were supposed to know I just copy the last of several emails: Hiand it tooks 3 weeks to discover this?"In regards to the issue with the quiz not showing under the lesson, that is actually not a bug, it is how LearnDash works when you have Video Progression enabled. " and did you need my database?This confirm your customer service is not good at all, it can't take 3 weeks to provide such information And:why I have a lesson where I don't have the progression bar on and still the quizdoesn't show under the lesson ?and why the quiz is shown under the quiz if I am logged in ? I just give up guys, I hope I won't need your assistance in the future becauseit's totally useless

Helpful Support Service Answered my questions succinctly and provided helpful additional documentation. Friendly and intuitive support!

Despite numerous attempts to get in… Despite numerous attempts to get in contact we have been ignored. The problem with captcha persists and we are getting hundreds of fake user registrations. We went to great lengths to provide all the information requested, and sort all we needed to our end, to help you look into the issue and have not had any reply for 2 weeks!