Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

I only rated one star because I… I only rated one star because I couldn’t give them zero. My rate went up 18/month because the “promotional price” expired. Called to discuss and they just don’t care. It’s like they know what a hassle it is to change providers. I will be changing anyway!

Spectrum internet and mobile is a lair… Spectrum internet and mobile is a lair and. Cheater! I’ve been with spectrum for a long long time and I’ve been promised to be given my disabled discount and I still haven’t got it! I’ve been a loyal customer for so many years you would think that a company as shady and messed up as spectrum would recognize loyalty and take care of us but NOOOOO they still continue to raise the prices for disabled veteran like me which makes it almost impossible to be able to pay and I’m told they are suppose to be giving me the rate for us veterans’ gets but I’ve never got it and that makes it so bad that I have to cancel the service’s for a month so that I can start over at the start up rate to be able to pay for it and still for the 15/20 yrs Ive been with them and they still screw me over and over! This is how they make their money off the backs of the disabled that can’t really pay what is being asked and I’ve been with them no matter what bc it’s the only company that has decent service that works! I’ve been with them even after they continue TO NOT GIVE ME THE DISABLED DISCOUNT THAT OTHER DISABLE HAVE been given, my friend is getting it! For all that is fair and right I’m begging you spectrum to stop screwing the people that have been standing by you even when they have struggled to pay a bill that’s just shy of $200 and that’s for service that’s unreliable! For internet I need to have to communicate with my doctors on a daily basis for survival! I’m a disabled veteran and I know for a fact that us veterans are suppose to be given a special rate and till this day I’ve never been able to get it!

Company Throttles your Connection... Company Throttles your Connection if you're 2 DAYS behind payment...Ridiculous! Hmmm...I wonder why net neutrality was revoked...

Scammers and Liars Charging more than double for internet than what we were quoted. When we moved, Spectrum said we could keep the same rate for better speeds than our previous home as a "thank you for being a loyal customer". Then we only receive half the speed we were told we'd get. Customer service then tells us we are being charged double the rate we were told because that's the minimum for the internet service we are receiving. Liars, cheaters, and they don't care.