Price gouging Price gouging. For years, I've been over-paying them for internet service. It that archaic practice of offering a low rate to get new customers and then gouging them when the contract is up. Had to suck it up for years but recently T-Mobile offered home internet in my area so I dropped spectrum. told them all about it but spectrum didn't care.

Company Throttles your Connection... Company Throttles your Connection if you're 2 DAYS behind payment...Ridiculous! Hmmm...I wonder why net neutrality was revoked...

Spectrum RELIABLE CRAP services! Its to bad I have to give Spectrum 1 Star as it actually deserves a -10 Stars! Spectrum Internet says its all SO RELIABLE internet... Im actually surprised that no one has tried putting a lawsuit on Spectrum because of its ULTRA RELIABLE (I should say NON-RELIABLE) services thats falsely advertises! I can say a couple of years ago we ditched Spectrum Internet because we was always having CONSTANT issues with it, the modem wouldnt connect, and we'd even have to have techs come to the house on a semi-regular intervals just to fix it!! That sounds SO RELIABLE RIGHT Spectrum!! Thats SO RELIABLE services especially when you have to have a tech to your house every other month, when you do absolutely nothing to the wires or the service since the last tech was there!! Thats really ULTRA RELIABLE isnt it Spectrum!! Heres a good suggestion for everyone!! VERIZON FIOS IS THE ANSWER!!!! I changed to FIOS 2 years ago guess how many times I have had problems with the service HOW ABOUT ZERO!! No disconnects, no interuptions, no problems, no monthly techs to come look at it every couple months NONE of the issues that Spectrum has!! But everyone having problems PLEASE if you have Verizon FIOS in your location GO WITH IT, YOU WONT REGRET IT, I promise that!! It was the BEST service change I have ever done! Id be willing to pay 10 times more for FIOS than Spectrum why BECAUSE ITS RELIABLE! Unlike Spectrum!!

Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

I only rated one star because I… I only rated one star because I couldn’t give them zero. My rate went up 18/month because the “promotional price” expired. Called to discuss and they just don’t care. It’s like they know what a hassle it is to change providers. I will be changing anyway!