I only rated one star because I… I only rated one star because I couldn’t give them zero. My rate went up 18/month because the “promotional price” expired. Called to discuss and they just don’t care. It’s like they know what a hassle it is to change providers. I will be changing anyway!

Price gouging Price gouging. For years, I've been over-paying them for internet service. It that archaic practice of offering a low rate to get new customers and then gouging them when the contract is up. Had to suck it up for years but recently T-Mobile offered home internet in my area so I dropped spectrum. told them all about it but spectrum didn't care.

They will rip you off! Took out Spectrum’s internet and TV service on a temporary visit to California. Explained in the store when we would be leaving and they said no problem. Took the equipment back on our leaving day to be told that we were one day past the monthly billing cycle date. So they charged a full month (nearly $200) when we had their equipment for one day of that month. The store knew the dates and nobody alerted us to this fact. We would have simply returned the previous day if we had been aware. Won’t be using them again. That’s theft.

Company Throttles your Connection... Company Throttles your Connection if you're 2 DAYS behind payment...Ridiculous! Hmmm...I wonder why net neutrality was revoked...

Spectrum internet and mobile is a lair… Spectrum internet and mobile is a lair and. Cheater! I’ve been with spectrum for a long long time and I’ve been promised to be given my disabled discount and I still haven’t got it! I’ve been a loyal customer for so many years you would think that a company as shady and messed up as spectrum would recognize loyalty and take care of us but NOOOOO they still continue to raise the prices for disabled veteran like me which makes it almost impossible to be able to pay and I’m told they are suppose to be giving me the rate for us veterans’ gets but I’ve never got it and that makes it so bad that I have to cancel the service’s for a month so that I can start over at the start up rate to be able to pay for it and still for the 15/20 yrs Ive been with them and they still screw me over and over! This is how they make their money off the backs of the disabled that can’t really pay what is being asked and I’ve been with them no matter what bc it’s the only company that has decent service that works! I’ve been with them even after they continue TO NOT GIVE ME THE DISABLED DISCOUNT THAT OTHER DISABLE HAVE been given, my friend is getting it! For all that is fair and right I’m begging you spectrum to stop screwing the people that have been standing by you even when they have struggled to pay a bill that’s just shy of $200 and that’s for service that’s unreliable! For internet I need to have to communicate with my doctors on a daily basis for survival! I’m a disabled veteran and I know for a fact that us veterans are suppose to be given a special rate and till this day I’ve never been able to get it!