So Glad I have an alternative now we’re… So Glad I have an alternative now we’re charging $90 a month when I told them o was leaving they offered $24 so ripped me off for years. Now want to charge me $367 for not returns equipment when I only had 2 items as others were replaced years ago. Beware I would never do business with them again!

Price gouging Price gouging. For years, I've been over-paying them for internet service. It that archaic practice of offering a low rate to get new customers and then gouging them when the contract is up. Had to suck it up for years but recently T-Mobile offered home internet in my area so I dropped spectrum. told them all about it but spectrum didn't care.

Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

They will rip you off! Took out Spectrum’s internet and TV service on a temporary visit to California. Explained in the store when we would be leaving and they said no problem. Took the equipment back on our leaving day to be told that we were one day past the monthly billing cycle date. So they charged a full month (nearly $200) when we had their equipment for one day of that month. The store knew the dates and nobody alerted us to this fact. We would have simply returned the previous day if we had been aware. Won’t be using them again. That’s theft.

It is a horrible service It is a horrible service. I purchased their internet package on 9/23/21 only but for some reason they added tv cable plan to my package and charged me 127.57 usd for my first billing. I called them more than 8 times after my internet was installed to remove the tv cable out of my package . Some billing representatives told me that they fixed it but then my statement remains the same. I called them back, and one of the billing representatives told me that I had to pay the whole amount even it is not my fault. I still continue to call them to appeal my status but I am not sure if they can solve it and if not I will cancel their plan. I have a very bad experience with them and it wastes my time for such a simple issue!