I only rated one star because I… I only rated one star because I couldn’t give them zero. My rate went up 18/month because the “promotional price” expired. Called to discuss and they just don’t care. It’s like they know what a hassle it is to change providers. I will be changing anyway!

They will rip you off! Took out Spectrum’s internet and TV service on a temporary visit to California. Explained in the store when we would be leaving and they said no problem. Took the equipment back on our leaving day to be told that we were one day past the monthly billing cycle date. So they charged a full month (nearly $200) when we had their equipment for one day of that month. The store knew the dates and nobody alerted us to this fact. We would have simply returned the previous day if we had been aware. Won’t be using them again. That’s theft.

Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

So Glad I have an alternative now we’re… So Glad I have an alternative now we’re charging $90 a month when I told them o was leaving they offered $24 so ripped me off for years. Now want to charge me $367 for not returns equipment when I only had 2 items as others were replaced years ago. Beware I would never do business with them again!

Scammers and Liars Charging more than double for internet than what we were quoted. When we moved, Spectrum said we could keep the same rate for better speeds than our previous home as a "thank you for being a loyal customer". Then we only receive half the speed we were told we'd get. Customer service then tells us we are being charged double the rate we were told because that's the minimum for the internet service we are receiving. Liars, cheaters, and they don't care.