Spectrum RELIABLE CRAP services! Its to bad I have to give Spectrum 1 Star as it actually deserves a -10 Stars! Spectrum Internet says its all SO RELIABLE internet... Im actually surprised that no one has tried putting a lawsuit on Spectrum because of its ULTRA RELIABLE (I should say NON-RELIABLE) services thats falsely advertises! I can say a couple of years ago we ditched Spectrum Internet because we was always having CONSTANT issues with it, the modem wouldnt connect, and we'd even have to have techs come to the house on a semi-regular intervals just to fix it!! That sounds SO RELIABLE RIGHT Spectrum!! Thats SO RELIABLE services especially when you have to have a tech to your house every other month, when you do absolutely nothing to the wires or the service since the last tech was there!! Thats really ULTRA RELIABLE isnt it Spectrum!! Heres a good suggestion for everyone!! VERIZON FIOS IS THE ANSWER!!!! I changed to FIOS 2 years ago guess how many times I have had problems with the service HOW ABOUT ZERO!! No disconnects, no interuptions, no problems, no monthly techs to come look at it every couple months NONE of the issues that Spectrum has!! But everyone having problems PLEASE if you have Verizon FIOS in your location GO WITH IT, YOU WONT REGRET IT, I promise that!! It was the BEST service change I have ever done! Id be willing to pay 10 times more for FIOS than Spectrum why BECAUSE ITS RELIABLE! Unlike Spectrum!!

Scammers and Liars Charging more than double for internet than what we were quoted. When we moved, Spectrum said we could keep the same rate for better speeds than our previous home as a "thank you for being a loyal customer". Then we only receive half the speed we were told we'd get. Customer service then tells us we are being charged double the rate we were told because that's the minimum for the internet service we are receiving. Liars, cheaters, and they don't care.

Price gouging Price gouging. For years, I've been over-paying them for internet service. It that archaic practice of offering a low rate to get new customers and then gouging them when the contract is up. Had to suck it up for years but recently T-Mobile offered home internet in my area so I dropped spectrum. told them all about it but spectrum didn't care.

Switching to Windstream Internet is down again. Support is useless and still down. Company cannot support customers. Switching to Windstream today!

It is a horrible service It is a horrible service. I purchased their internet package on 9/23/21 only but for some reason they added tv cable plan to my package and charged me 127.57 usd for my first billing. I called them more than 8 times after my internet was installed to remove the tv cable out of my package . Some billing representatives told me that they fixed it but then my statement remains the same. I called them back, and one of the billing representatives told me that I had to pay the whole amount even it is not my fault. I still continue to call them to appeal my status but I am not sure if they can solve it and if not I will cancel their plan. I have a very bad experience with them and it wastes my time for such a simple issue!